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"The first mistake was in their measuring and I ended up with too big of an insert. (This was almost eight years ago, and I let it go, although unhappy.) Because of the size miscalculation, installation took much longer. Come dark, the work quality seemed to change. In the end I was told nothing was getting in my chimney and they did not install an actual chimney cap. The resulting problem of 2018... This spring, a bird made it all the way down to my unit, alive. Affordable wouldn’t take care of anything except to say I could book a cleaning for inside the insert, which wasn’t the problem. Luckily I found a company that would help. Upon removing the insert, they found debris accumulated in the liner, and multiple dead birds. (The new bird had died, and there were apparently others prior.) This hazard had been ongoing for years, unbeknownst to me! Affordable said I should have called sooner?! Communication was drawn out for months, so it’s now October and I finally know Dave is not accepting any responsibility in my $891 repair bill that stated: *intake liner not to top of flue *open hole in top plate *no animal protection present *birds have entered into flue area, old smoke chamber, and have nested *unit must be removed and cleaned *new liners and termination cap required for safe, efficient venting. Needless to say I am very disappointed in my company choice and certainly do not recommend Affordable Heating."

Lynette W on October 2018

Additional DBA - Affordable Heating.

"The first mistake was in their measuring and I ended up with too big of an insert. (This was almost eight years ago, and I let it go, although unhappy.) Because of the size miscalculation, installation took much longer. Come dark, the work quality seemed to change. In the end I was told nothing was getting in my chimney and they did not install an actual chimney cap. The resulting problem of 2018... This spring, a bird made it all the way down to my unit, alive. Affordable wouldn’t take care of anything except to say I could book a cleaning for inside the insert, which wasn’t the problem. Luckily I found a company that would help. Upon removing the insert, they found debris accumulated in the liner, and multiple dead birds. (The new bird had died, and there were apparently others prior.) This hazard had been ongoing for years, unbeknownst to me! Affordable said I should have called sooner?! Communication was drawn out for months, so it’s now October and I finally know Dave is not accepting any responsibility in my $891 repair bill that stated: *intake liner not to top of flue *open hole in top plate *no animal protection present *birds have entered into flue area, old smoke chamber, and have nested *unit must be removed and cleaned *new liners and termination cap required for safe, efficient venting. Needless to say I am very disappointed in my company choice and certainly do not recommend Affordable Heating."

Lynette W on October 2018



ANC Heating and Air Conditioning

122 Jennings Ave
4.08(
26
)

ANC Heating and Air Conditioning

122 Jennings Ave
4.08(
26
)
Customers say: Super punctual
62 years of experience

ANC is proud to have been voted the number 1 heating and air conditioning contractor in the southern tier of ny by the readers choice awards, 25 years in a row and we enjoy a very positive rating by the better business bureau, simply due to the case that we treat our customers like family. ANC also has one of the largest fireplace showrooms in the area so our customers can actually see and use one of our superior hearth products.

"I posted a detailed UNSAT rating of the BBB sites. Net - I have called ANC 17 TIMES over the last 2 years to replace 7 pieces of siding they damaged when installing my new AC. They have given me every excuse under the sun, bad company credit card when ordering the siding, company sent soffit instead of siding, Lloyd Jr isn’t responding to service tech, “ will call you back tomorrow “ weeks go by and I still have to chase them. Guess it’s time we go to court."

Steve K on October 2023

ANC is proud to have been voted the number 1 heating and air conditioning contractor in the southern tier of ny by the readers choice awards, 25 years in a row and we enjoy a very positive rating by the better business bureau, simply due to the case that we treat our customers like family. ANC also has one of the largest fireplace showrooms in the area so our customers can actually see and use one of our superior hearth products.

"I posted a detailed UNSAT rating of the BBB sites. Net - I have called ANC 17 TIMES over the last 2 years to replace 7 pieces of siding they damaged when installing my new AC. They have given me every excuse under the sun, bad company credit card when ordering the siding, company sent soffit instead of siding, Lloyd Jr isn’t responding to service tech, “ will call you back tomorrow “ weeks go by and I still have to chase them. Guess it’s time we go to court."

Steve K on October 2023

Gas Logs questions, answered by experts

Propane is more cost-efficient than natural gas on a per-unit basis because it produces twice as much heat energy as an equivalent amount of natural gas. But propane is not ideal if you already have a gas line installed. The best choice for your home depends on the efficiency of your appliances and the amount of installation required of your fuel choice.

Almost all new buildings in California need an earthquake shut-off valve. The requirements for an earthquake gas shut-off valve (and who can install it) depend on where you live. For example, according to the Los Angeles Municipal Code, you’re required to hire a licensed contractor to install one whenever you build, sell, or renovate a home. Check with your local building department for your city’s laws on installing, permitting, and inspecting earthquake shut-off valves.

If you think your home might be experiencing a gas leak, you should immediately leave your home and call a professional natural gas line plumber for assistance. Natural gas is dangerous and highly flammable, so you shouldn’t stay inside your home if you think there might be a gas leak.

Before you hire a natural gas plumber, it’s a good idea to get quotes from multiple pros to find the best value. When speaking with prospective plumbers, ask them if they’re licensed to work with gas lines, what precautions they take to ensure safety during the project, and how to handle an emergency if there’s a leak after the job. You may also want to know about warranties or guarantees, additional costs, how to prep your home, and if you’ll need to relight your pilot lights.

It’s no secret that natural gas differs from propane, but you’re in luck—licensed plumbers can also install propane gas lines. When you speak to a gas plumber near you, be sure you specify that your project will be for propane gas, not natural gas. Propane lines are slightly different than natural gas lines, so clear communication is key to ensure that your project is completed without a hitch. 

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