Best insulation pros near Whitehall, NY

"The service was above any beyond what we have experienced from anyone else we have hired. From the initial contact right through to the end of the project their service was outstanding. Gary, Bill, Mike and Joe were true professionals. The proposal we received was very detailed offering several options for the work we needed done to improve the ventilation and insulation in our two attics. We received daily texts letting us know their arrival time, photos of the progress and daily status updates on what was done and what was next. They took great care in covering up our furniture and floors, putting up plastic, etc. They did a great job of cleaning up at the end of each day and their final cleanup at the end of the job was outstanding. Our property looks like they were never here. They did everything they said they were going to do and more. While they were here they found a couple additional items that needed to be corrected and promptly made the repairs. We can't say enough about the outstanding work they did. They will be our first call for any future projects."

"They did a great job. They removed the old insulation, air sealed the attic, and reinsulated to an R60 for a Great price. I would definitely recommend Travis and his team."

"They were friendly, efficient, and prompt. I was pleased with the job they did."

"This company is one of the best iv every worked with as a female itâ s hard to trust that Iâ m not being taken advantage of because Iâ m not familiar with the industry but the solution construction educated me on everything I needed to know to make me feel comfortables and trusting them and they built an addition for my house that maid it my dream space for a very fair price never late always keeping me updated and happy to make my dreams come to life 5 stars is a under statement highly recommended"

"Astar is always on time. They worked efficiently and leave the work area very clean. Installation was done in one day."

"Justin is a true professional and his crew go above and beyond to complete the job. While spray foam insulation is not cheap I feel that the job I received will pay dividends years to come. Justin is deeply committed to his community and I work beside him every year as volunteers to build our ice palace before winter carnival. His ethics are shown thru this work and it translate into his business. Thank you. dave"

"Anthony came to our home and was punctual and professional. He explained what needed to be done and we scheduled our appointment for 10/18/13 between 10:30 and 1:30. I explained that I might have a conflict because I had to leave at 2:30 to go out of town. I was assured that they would be there closer to 10:30 and do the work inside first and then finish up outside. I received a confirmation phone call before Friday and I again discussed my conflict. The woman I spoke to said that they would keep this in mind and I was given the impression that it wouldn't be a problem. On Friday, unfortunately, the workers did not arrive. I waited all day for them and then called at 1:45 to express my dissatisfaction and tell them not to bother. I was offered another appointment but I did not want to waste another day waiting for them. I received a call at 2:30 that they were on their way, an hour late, with no apology. I had already left at that time, so the work was never done. They returned my payment in a timely manner. I am very disappointed in the customer service I received from this company. If they were running late, I should have received a phone call. Had they called me by 1:00 and explained the situation and offered another appointment, I would have rescheduled but arriving an hour late when I made it clear I had another engagement makes me not want to do business with them in the future.

*Update:10/31/13 I received a call today from this company to apologize for the situation. They offered to do the work for a discount. Unfortunately, we already had the work completed but I did appreciate them following up."

"Overall, excellent. We did encounter a few problems with the spray in wall insulation since the original sheet rock was just nailed in. A few sections bowed into the room. This is actually pretty common with old houses. The problem was quickly corrected, the walls properly secured, the insulation reinstalled (blown in) and the job completed. In modifications to a home, it is not always the problems you encounter, it is how you deal with them. Advance had the problem identified with a resolution that was completed within a day. Very pro-active!"

"R-Factor Insulation Company does very good work. They insulated my crawl space and did a wonderful job. The owner Mr. Knapp was very professional and came out and gave a free estimate on the work. The job estimate was right on the price with no cost over runs at the completion of the
job. I had other estimates that were much higher on the same work to be done."

"From the moment we met nick we felt comfortable. After my gf got taken for money from a contractor we were a little hesitant on trusting anyone again.. Nick gave us a quote for the job that we were very happy with. And insured us we would be very happy. And wow were we, nicks crew was amazing , friendly and cleaned up everything when do e. Can't say enough about nick and his team. This is how a business is supposed to be run. Don't even bother calling anyone else. They did an amazing job on our building and more importantly? Welcomed us like we were family during the process... 100 thumbs up. Chris and Christina"