Get matched with top foundation drain installation pros in Troy, NY

"From initial meeting with sales representative through installation, staff was knowledgeable, professional and performed good work. The products were thoroughly explained to us and why it could alleviate the dampness and odor in our basement. So far (four months in), it appears to be working. We were told the time the installers would be here; on the day of install they encountered an issue with their truck which delayed their arrival. The team leader called us immediately and advised us of the issue then called an hour later to tell us they were on their way. They were respectful of our home and kept the mess to a minimum (there will be dust from the jackhammering!). They explained everything they were going to do as they went along (my husband asked). The work was completed in 2 1/2 days."

"It’s been 5 months since Todd and his crew encapsulated my crawl space but I wanted to wait to give a comprehensive review of their services and the outcome of their work. The short answer is: I’m thrilled! Here’s the story: Last summer I bought a small home which has a crawlspace. As soon as the weather turned humid I noticed a distinctly musty/earthy odor. When I had central air installed, all it did was exacerbate the situation by blowing the air from the crawlspace all over the house. To say I was distressed is an understatement. I wasn’t sure encapsulation was the answer but after calling around and doing some online research there didn’t seem to be any other obvious solutions. While I had built one new house (full basement) and gut renovated another (slab foundation) I found myself in new territory with an older home (60s) and a crawlspace. Doug came in and did a consultation. I had a lot of questions and deep dove the technical details. I’m sure it was trying for both Doug and Todd, but every question I had was answered promptly and thoroughly (something other companies failed to do). I decided to go for a full encapsulation solution with a commercial humidifier, drain, and some underlayment in particularly rough areas. Todd (and his assistant Kyle) did outstanding work and every unexpected issue they encountered was handled quickly and professionally. When they found rotting wood forms that were left from when the concrete supports were poured, they pulled them out. When they found some rough areas of construction debris around the perimeter, they cleaned that out. And when Todd found some minor seepage in the corner of the crawlspace that he traced it to the outside where a downpipe was punctured and draining too close to the house, he went and bought some new downpipe and repaired it--charging me just for the materials. To say that these guys went above and beyond is an understatement. Any homeowner knows that feeling of having made a horrible mistake and I wasn’t sure the crawlspace issue could be fixed. Not only did Todd and his crew do an amazing job but they put me at ease throughout the process. They were punctual, tidy, thorough and just generally great to work with. I couldn’t recommend them more highly! (Now if only I could find other contractors who are just as good…) P.S. The other reason I waited so long to write a review is that in my particular situation, there is little separation between the air of the crawl space and the rest of my small house. So after it was first encapsulated, there was a strong smell of… well kind of a mix between plastic and dryer sheets. It was not terribly unpleasant but distinct and noticeable (and I’m very sensitive to smells). If anyone else experiences this, I recommend buying a large fan for the crawlspace and using it periodically to move the air from the crawlspace out of the house and move fresh air in. (I bought a cheap contractor fan that pivots upwards and put it on a smart home remote). Over the course of a few months it dissipated and I’m thrilled to report that I don’t notice it at all now."

"Giacomo and his team provided exceptional service. We were having water come through the foundation in the basement and had to have our yard graded away from the house. Over the course of the project, from consultation to completion, Giacomo communicated promptly each time I had a question, and took the time to explain each part of the project as I had questions. When the actual work came around, Giacomo and the team did a great job, and everything was done with tremendous care and detail. We will be consulting with G and G on any future landscaping projects."

Groundworks is the North America's leading and fastest-growing foundation repair and water management solutions provider. Groundworks is a vertically integrated company with its own manufacturing operations and a world-class software solution, allowing us to serve our customers more effectively. From the first phone call to the annual maintenance offered, our customers have peace of mind knowing we're there with one mission to repair, protect and improve their home. For state licenses visit Groundworks.com/licensing

"Dave came in and created a new, ADA compliant (for my wife), small bathroom layout that solved a host of issues including a larger shower footprint. After seeing how well the larger shower fit, we decided to continue with all new fixtures, beadboard sheathing, crown molding, new window, and LVP flooring (see attached New Bath pics). No chasing subcontractors, it was all Dave. He also increased the water flow in the kitchen and bathroom by tuning the water pump, implementing a new crawl space plumbing design, and increased the water intake out in the lake. He offered the opportunity of re-locating the hot water heater out of the crawlspace where the old one had rusted and increasing the HW capacity. We couldn’t say yes fast enough. All of this and not one leak! Dave also identified and corrected several issues with our electrical panel when he was installing the water heater and baseboard heat. I don't often write reviews, but we were just so impressed with Dave. We were incredibly happy with his work, but what we were most impressed with was how quickly he responded and followed up with us, how competitively priced he was, and how professional and friendly he was. He listened to what we wanted, he researched requests, made recommendations, and selected quality products for our changes. We made incremental changes after we started that added to the project scope but he always sent us an estimate for those changes via email beforehand so we could formally agree or contact him to discuss any questions or changes that we had. He takes a lot of pride in his work and wants to make sure he provides you with what you want. I wish all contractors did business like this!"

"Brandon came out this morning to assess the issue. He was very polite and professional. Maximus and Jon were my installers. They were professional, polite and got the job done timely. Great guys!"

"5 STARS all the way! I am so pleased and so ready to say -- this firm,,,2 individuals were awesome! Personally I achieved OVER 38 years as a Supervisor& Manager in call centers. I believe that I recognize what customer service is. They not only met my expectations, they exceeded them. I contacted them and we met soon after on a day and time .... after I got home from work. They came out to view and measure what I wanted done. They listened and provided guidance and direction, all if an effort to realize a successful job. They left and by that evening sent me an estimate. I confirmed. They came over with paperwork to solidify the job.. I met these guys only a few times but I had confidence in them to buy all the materials based on my needs and wants. (I wanted to have these items done before another contractor comes to install new flooring in June,) An example of their following through to the end. My vanity counter in the bathroom --- i wanted to replace. They purchased all the materials at Home Depot. In the store as well as when the brought the counter top here, There was a HAIR LINE crack that went from the faucet hole to the basin. They called me in and asked if I saw a crack in the piece, NO i saw no crack .. He used light beam and scanned the vanity top, There was a HAIR LINE approx 8". inches long. Unbelievable. Returning to H.D. they got another. Look at it and it looked fine. When they went to take it out of the box, the packaging foam was stuck to a corner, Took a dollar coin piece out!! They knew that this H.D. had no more in stock. They found one at another H.D. They went there to retrieve it. Once back - job was completed. They were very timely .. when they said they would be here, they were. They took all the material and old pieces out. I had a dumpster at my complex. All done. When you make your phone call and they are on the list...make them your FIRST call. You will find that no others need to be contacted. NOTE: they called me the next day to inquire if I had any issues! NO, I had none."

"Excellent Service! I highly recommend the Capitol Region Plumbing and Heating Services LLC! Avi, and Sean came to my home immediately when I needed their help with bathroom plumbing and a water pump system. They were courteous, knowledgeable, and thoroughly evaluated the problems. Their excellent assessment and quality of work were evident as I looked at their pictures of before and after replacements of PVC pipes for main sewer lines, sink and shower drains, and water lines for the toilet. Also, Avi and Sean installed a new well pump and pressure tank system. They even came to my home on a holiday to assure me that I'd have water. As true professionals, Avi, and Sean are efficient, punctual, and reputable. Their work ethic is commendable and gracious manners are exceptional. This was an incredible plumbing service that everyone expects and appreciates!"

"They did excellent work and addressed all of my concerns. They gave me estimates for additional work."

"Easy and good service I will recommend this company to anyone who is interested in getting work done."