
Serving Schenectady, NY and surrounding areas
Approved
In business since 1980
Emergency services offered
Warranties offered
"I don't often leave reviews, but I still feel taken advantage of by this company. Let me start by saying that the man who came to my house was very nice, professional, friendly, etc. That was not my issue. My issue is that they charge 49 dollars to come out (fully advertised) but still it puts you in a spot that once they give you a quote you have already "dumped" 49 dollars to get them there so you are more likely to say yes. The guy went down and informed me he had to cut through the drywall to get to the pipe, which I knew. I didn't have the right tool to do it and they came quickly. I figured how much could it cost to cut a 3x3 foot hole in my wall? Well, I found out. He quoted me 150.00 dollars. I knew that was a lot, but he said he was going to bill for 3/4 of an hour (45mins), but assured me it would "not take that long." I went down to the basement to watch and it took about 3 minutes. So here I was at 200.00 dollars and all that had actually been accomplished was a hole in my wall. He then quoted me the job and it was an additional 355.00 dollars. This is when I said "thanks, but no thanks." I tried to give a coupon of 25 dollars off "service," but was informed that he didn't actually perform a service. I guess charging me 150 dollars to cut drywall isn't considered a service. So 200.00+ dollars later I was left with a 3x3 hole in my drywall and had to call another plumber to finish the job (for half the price). Friendly service, prompt service, but couldn't help but feel I had been taken for a ride."



































