Get matched with top toilet pros in Schenectady, NY

"I don't often leave reviews, but I still feel taken advantage of by this company. Let me start by saying that the man who came to my house was very nice, professional, friendly, etc. That was not my issue. My issue is that they charge 49 dollars to come out (fully advertised) but still it puts you in a spot that once they give you a quote you have already "dumped" 49 dollars to get them there so you are more likely to say yes. The guy went down and informed me he had to cut through the drywall to get to the pipe, which I knew. I didn't have the right tool to do it and they came quickly. I figured how much could it cost to cut a 3x3 foot hole in my wall? Well, I found out. He quoted me 150.00 dollars. I knew that was a lot, but he said he was going to bill for 3/4 of an hour (45mins), but assured me it would "not take that long." I went down to the basement to watch and it took about 3 minutes. So here I was at 200.00 dollars and all that had actually been accomplished was a hole in my wall. He then quoted me the job and it was an additional 355.00 dollars. This is when I said "thanks, but no thanks." I tried to give a coupon of 25 dollars off "service," but was informed that he didn't actually perform a service. I guess charging me 150 dollars to cut drywall isn't considered a service. So 200.00+ dollars later I was left with a 3x3 hole in my drywall and had to call another plumber to finish the job (for half the price). Friendly service, prompt service, but couldn't help but feel I had been taken for a ride."

"Robert arrived promptly when he said he would, and replaced a faulty shut-off valve. He then noticed a slow leak at a connection my utility company installed, and repaired that as well. All for the price he originally quoted me. I would recommend Robert's Plumbing Service without reservation. From now on, he's the go-to guy for all my plumbing needs."

"Mark is an extreme professional. Customer service was fabulous. He shows up when he says he will. Very neat and pleasant. The work was completed in a timely manner. I have used Marks services twice and will remain using him as my plumber for all my plumbing needs in the future. I would recommend him to anyone."

"These guys are efficient and use top notch piping and fittings for the job!"

"They took their time and were extremely thorough in trying to find out what was wrong with our toilet. When they found the leak, they explained why it was leaking and how we can prevent it from happening again. Highly recommended!"

For over 85 years, Crisafulli Bros. Plumbing & Heating Contractors, Inc. has provided plumbing, sewer and drain, heating and cooling design, installation, service, scheduled maintenance, and electrical services to our clientele. Founded in 1939, our company now spans three generations combining the pride and craftsmanship you expect from a locally owned and operated family business with the resources and knowledge available from a large national company. With a growing workforce and a fleet of vehicles driving around every upstate NY neighborhood, Crisafulli Bros. is one of the largest mechanical contracting companies in the Capital Region. Our vast resources and commitment to quality led to us being recognized as the Best of the Capital Region for over 16 straight years and named a Top Work Place. We have set the standard for plumbing, heating, cooling, and electrical craftsmanship in the region.

"The job was done quickly and efficiently. We were very pleased with the results and will definitely use them again."

"They came and fixed my leaking toilet and did so in a very neat and efficient manner. I have them returning today to start a new job for me. Installing 2 new bathroom vanities, and a new toilet. I have already given a couple friends their contact information so they can use them as well."

"Definitely recommend! Very professional and knew their stuff."

"Joe is excellent at what he does and had great suggestions for the bathroom. I would highly recommend him for your remodeling needs."