Get matched with top chimney sweeps in Saint James, NY

"While others suggested replacing the entire damper in a complicated and costly way, they came and fixed it in just 10 minutes. They did a great job at a very reasonable price."

"Fred's Chimney Magic refused to honor the "Groupon" promotion they advertised for a fireplace cleaning and inspection, claiming I had a "nest" in my flue. This "nest", as it turned out, consisted of a small shopping bag full of leaves and small branches (see photo below). Removing such small amounts of debris is part of any standard seasonal chimney cleaning. Not only did they try to charge me five times more that what I agreed to pay for the service prior to scheduling a service visit, they tried to upsell me on additional chimney work which had nothing to do with the basic cleaning and safety inspection I paid for (big red flag). Moreover, the two chimney sweeps they sent couldn't have looked more unhappy to be there. No. sooner did they arrive for the appointment, that they bolted into my house as if someone were chasing them--obviously looking to do a quick rush job, with literally zero effort made to explain any aspect of the process to the homeowner. They immediately seemed exasperated and jabbered to each other nervously, as if I were not even there. I felt uncomfortable with the situation from start to finish, as I could tell from the outset, based on their behavior alone, that they had no intention of cleaning our chimney that day without extorting a considerably higher fee from us. When we refused to fork over the extra money for their "nest removal service", they abruptly begged off the job and then quickly departed, visibly annoyed. The chimney sweep who did most of the talking spoke to us in tone which was blatantly condescending and rude. To make things worse, the service was scheduled just four days before Christmas, which means that we were nearly deprived of the use of our fireplace over the holidays as a result of this highly regrettable incident. Fortunately, we were able to get another Chimney sweep out to our residence that same day on extreme short notice, who promptly ascended onto our roof and brushed out our chimney for one hundred dollars less than what this company tried to charge us for the same service. See the dated photo below showing the safely working fireplace exactly one day later. There was such a pronounced lack of professionalism evident in the way the visit was conducted by this company, that I could never in good conscience recommend their services to others, nor hire them for any further work on my chimney. When I do decide to have maintenance work done on my chimney (repointing, caulking, and a new chimney cap) in the near future, I definitely won't be dealing with this company. In my sincere opinion, they just can't be trusted."

"I received 5 numbers to get estimates from. Of the five Tommy stopped by the following morning and gave us an estimate. I interacted with the other 4 plus 2 others I found in the local papers. Of the 6 only two actually went up on the roof to inspected and Tommy was one of them. His work was impeccable and done exactly as quoted. He was not the least expensive nor the highest. I would highly recommend his services to all. "

"They did a great job, my front steps were broken I had a white PVC banister and slate and brick steps the banister broke and it broke one of the slate steps and it was dangerous it was a hazard I reached out to them immediately they got back to me right away everything was A+. They did a great job they came in significantly lower cost wise than the other folks that did estimates and I did my homework and I got many estimates. They were normal a few of the folks that I've worked with in the past and I have gotten as far as contractors and similar professions are a little bizarre sometimes and everybody from Fred's chimney magic from the front office to the folks that did the work did a wonderful wonderful job and I have nothing but good things to say about everyone from start to finish. They cleaned up they were very competitively priced and they did excellent excellent work. I would definitely recommend them. I have a very large driveway they power washed sanded and sealed it."

"Upon a recommendation from a neighbor, we requested an estimate from Quality 1st for two jobs -- inspect and repair a brick chimney and repair our stone porch which had started to sink. Oscar came out within a couple of days, talked about the project, sent us an estimate and we hired his company. Couldn't be happier. Oscar told us the job would take one day, and we were a bit skeptical about that. But he did it and he did it well! Two crews came out and while one tackled the repair and repointing of our chimney, the other worked on our porch. Watching the crew repair the porch was amazing. We requested all the stones be reused because they were original to the house. When each stone was lifted, it was placed "puzzle-like" on a tarp, and after reinforcement of the sunken parts of the porch, the stones were replaced in the the same manner in which they were removed. The chimney is fixed and no longer losing bricks. We trust every bit of the work performed that day. The crew was friendly, polite, and knowledgeable--and Oscar worked right beside them. I would absolutely hire Quality 1st Maintenance again."

"Quick but good"

"They showed up on time. Quickly assessed the issues. Was very detailed and explained what needed to be done. Only issue was it started to rain and they had to get different cement for the chimney. That was not their fault. Just circumstances. "

"Job went great"

"Quick response from multiple workers, booked Bert, came next day, and did a great job. Fair pricing, thorough job start to finish."

"Fabulous job. Had another once. Hands down such a great job done by this young man"