"Amazing customer service and amazing results!!! I will call them for all my roofing needs"

"We recently had our siding replaced. The workmanship and the quality of the siding that we purchased was excellent. Thanks to Adam for answering all our questions, all of his crew were nice and are hard workers. We have had many compliments from family, friends, and neighbors. We will definitely use your company again for our next home project."

"The positive: Graves Brothers will provide a quote for PARTIAL Siding projects where most companies won't talk to you unless you need a FULL Siding project. The installation team was quick and did a nice job. The Cons: Deceptive Sales. Your Typical Residential Home Services contactor. I had a complete east side siding replacement quoted. There is a 24" "Jog wall" between the exterior garage wall and the living quarters wall. Their quote included photos that show this wall in one of the views. A second photo shows the entire length of the wall outlined that includes this jog wall, but they did not replace the siding on this wall. A conversation BEFORE the project work started questioned if I intended on having the wall replaced and it was agreed that it should have been part of the proposal. The installers DID NOT replace the siding on this wall. I asked for a simple $500 credit and was willing to settle for a $350 credit which was more than fair. The Salesman insisted that seeing the wall was not assigned a "wall number" therefore it was not included in their proposal. Graves Brothers displayed ZERO interest in coming to a mutual agreement on the discrepancy. Update 7/19/2024: After continued conversations, the Sales Rep finally conceded that after speaking with his installers, that the work WAS included in the initial estimate and should have been completed. I gave Graves Brothers the option of discounting the price or returning to finish the work. They chose to finish the work which is scheduled this week. IMO, Speaking to his installation team should have been done PRIOR to him taking a flat stance with me that they were right and I was wrong. Give Graves Brothers Home Improvements a 3-Star rating for (finally) doing what was right. The installation was done well and the installers were professional, courteous and cleaned up well. Just make sure you document all conversations and get them in writing up front."

"Good job. I hired them to fix another contractor's bad siding job. The house looks a lot better now."

"This company is top notch. Fair price. Take pride in doing the job right.I was a contractor at one time,and I would recommend them. Thanks Uriuah, dom, olivia and especially the crew!"

"It was a large roof ice jam, fortunately Trevor was a little early. It was a tough job but it was well done. He removed the ice and repaired the soffit that the ice damaged. Well done at a fair price. Would definitely recommend him to others."

Owner-operated business, specializing in exterior siding. Storm and wind damage repairs, roofing, skylights, chimneys, trim, gutters and more. Reliable, dependable, quality service.

Lozier Environmental Consulting, Inc. is an accredited New York State Department of Health ELAP-certified laboratory that was originated in Rochester in 2002 for the analysis of airborne fibers, asbestos bulk materials, and microbiology of potable/non-potable water. Lozier is also licensed by the New York State Department of Labor for the handling of asbestos materials (restrictive, non-abatement activities) and mold assessments.\n\nCurrent specialty services include asbestos surveys, design, project/air monitoring, food production quality control analysis, mold investigations/sampling and analysis, indoor air quality for commercial, industrial, and residential sites, OSHA compliance/negative exposure assessments, lead paint surveys, microbiological water analysis, food and environmental swab analysis and particle analysis.\n\nOur staff consists of dedicated employees, including a microbiologist, lab technicians, sampling specialists, project managers, and support personnel. We provide sampling and testing services to clients and projects within the Greater Rochester Area, Western New York, the Southern Tier, and Eastern Upstate New York.\n

"The contracted the work off to a third party. Jon took longer than expected. The windows was installed pretty good from the looks. Communication could have been better with knowing the job will take longer and what types of trims I wanted for the windows. As the contractor that was hired for this job by this company. Did a good job with putting up decent trim. As for the new windows they look great. I purchased the myself and hired sentri homes to install them. I will need to have a my siding on my house redone to be closer to the new windows so the gaps are not so obvious. That was not expected at first. But from old storm windows and not knowing how they were put in originally. There was some unknown things that was learned from the job being completed. I will have the siding of the house slightly done to match really good for what I wanted later on. My only concern is better communication with sentri homes. Overall they were great when I did talk to them."

"Vincent is polite, friendly and capable. Very pleased with finished job of replacing rotted wood on wooden deck privacy screen structure."