Get matched with top water softener pros in Laurel, NY

"Simply PUR recently installed a whole house water filtration/softening system, along with an RO system, in my home and did an amazing job. My experience with Vincent and his wife Claudia throughout the whole process was wonderful. They thoroughly explained the system, the installation process, and answered all my questions. The install went smooth, and Vincent even took care of a flawed plumbing trap previously done. What I appreciated most was how Vincent assured me he would continue to follow-up with me on when I should check my salt levels, change my filters, and if there are any updates with the equipment. I now have piece of mind knowing I'm providing clean and safe drinking water to my family. Thanks Simply PUR!!!"

"The receptionist was courteous and personable when I called. The workers arrived promptly. They were professional and knowledgeable. They completed the work efficiently and promptly. I have used filtered water for over ten years. This was the first time I used this company and their prices were entirely reasonable. I have a water tester. And the new water filtering system they installed passed the test for excellent water filtration."

"The manager is very friendly and gave me ideas to see better my home"

"was very kind and professional got the job done very well and in a great time recommend to anyone"

"They did a great job! I knew I wanted a water filter for the house and drinking water since we were moving out of NYC and their awesome water to an area with a crappier water source. And I was about to have a baby! Anyway I did endless amounts of research, including multiple water companies that do their own install, and direct to consumer ones where I could just buy a system and install it myself, and after thinking about it for months (literally), I finally went with QWG. We worked with Maria (who is absolutely awesome) and the cost was reasonable. Between what they offered and how pleasant the experience was, I’m glad I picked them. We have a whole house filter and an RO system that they were able to hang in the basement so it doesn’t take up space under the sink, and it’s hooked up to both a faucet at the sink and the fridge as well. Exactly as I wanted. It’s been a couple months, and the water’s great so far. The support is great too, which is big. Can’t speak for long-term usage yet, but so far we’re very happy! Thank you!"

"Excellent experience. Soft and pollutant-free water. Now I drink Alkaline water. My son had eczema on his skin and has been cured. My soft hair and my skin. Thank you"

"came to clean it, it wasn't turning on. He cleanse the unit and had to come back to fix it with a part."

"Dave was such a great guy ! Very professional and clean efficient installation. He even came back a second to to bring a different tank that would fit under my island sink. I highly recommend them if you are looking for a home water filter system"

"called and asked for a pump out. we agreed on a day, and approximate time. I was called and told that the truck was on it's way. Very friendly and professional. I would recommend and definitely will call again if we need it.
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Overall, Jesse and his team were wonderful to work with.  They were all very respectful and nice.  The team tried to leave as much as the wiring and the floor as possible, as not to demo everything.  In the demolition process, however, some of the screws for the light fixtures went missing (not a terrible thing, but a small hassle).  The whole process took about a week, and the drain and the walls were fixed.  Our house doesn't smell moldy anymore which is a great plus!  Two small things which bothered me slightly after the fact, was that the foreman, Bryan, said he would return a window insert for our basement window, which he hasn't done yet (it keeps air from entering the basement).  Also, instead of unscrewing some piping around the dryer vent, it seems that they have just ripped it out (but that was an easy fix on our end...we just got a new aluminum pipe for the dryer).

The team put plastic sheeting down to protect the furniture on the first floor where they had to come in and out of to get to the basement (we don't have basement access).  They also did a cursory cleaning before they left each day, which I appreciated.  It wasn't a deep clean, but that wasn't expected either. 

Jesse offered, kindly, to help us find some contractors who could help replace the drywall/studs and retile our floor; however, his contacts were all busy and weren't able to help us.  We ended up contacting some contractors through Angie's list to help us return our basement to its finished self. 

It has been about a week and half after the work was completed, and the system seems to be working (and we have had some crazy rain storms).  Although there is a puddle of water that collects around the lid of the sump pump, which worries me slightly.  I have called Jesse to ask him if that's normal, but otherwise the work was well done!

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