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Northern Basement Systems

358 Gallison Hill Road
4.33(
7
)
Approved Pro

Northern Basement Systems

358 Gallison Hill Road
4.33(
7
)
Approved Pro
Customers say: Quick response
35 local quotes requested
15 years of experience

Northern Basement Systems, is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade, combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests and make their concerns the basis of our business.

"I strongly caution anyone considering doing business with this company. I gave them a deposit of $4,428.65, and when I canceled a week later they kept almost $900 of it even though my service was not for another 6 weeks. You do sign a very simple, clearly stated document that says: should you cancel beyond three business days, you understand your deposit is non-refundable. Northern Basements may choose to refund depending on cancellation circumstances I fully acknowledge that I canceled a few days outside that window, but I hoped an honest company that cares about customers and referrals would choose to provide a full refund. I am a sucker for hoping that. They chose to risk my impression, referral, and review for $885.53. If nothing else comes out of this, I hope everyone reading at least goes in knowing that this statement on their contract is a real threat and your deposit is a hostage. Even Air b and bs offer full refunds on deposits within just a few days of their arrival date. 3 days to cancel with service not scheduled for 6 weeks out, Come on man. No materials were used. No service workers time was taken. The manager justified the 20% withholding as credit card fees, restocking fees, time and resources for the estimate, and administrative fees. I wholly accepted responsibility for the credit card fees and time of Paul, the gentleman who performed the assessment, and I offered to settle at 10%. I still believe any reputable company would have provided a full refund at this point in a project, or at most deduct the credit card fees because nothing more went into this beyond what would have normally been a free estimate. The further arguments the manager made for the additional fees were the scheduling of their team and the allocation of materials for my project. Complete nonsense, especially when the project was not set for 6 weeks away. Because they had my deposit hostage, they had control over how much they decided they wanted to keep, it was completely arbitrary, and they kept almost $900 of my money without providing anything. If they wanted to cover their credit card transaction fees, fine, at most 6%, but the rest is absolute robbery. The only solace I can find in this loss of almost $900 now is that I did not spend another $13,000 with them. I tried to call Paul after speaking with the manager to ask if he could do me a favor and try to reason with the manager on my behalf because he seemed nice enough. No answer. No callback. I will never seek out their services again and I will actively discourage others from doing so but, based on my experience, I expect they do not care."

Eddie R on January 2023

Northern Basement Systems, is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade, combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests and make their concerns the basis of our business.

"I strongly caution anyone considering doing business with this company. I gave them a deposit of $4,428.65, and when I canceled a week later they kept almost $900 of it even though my service was not for another 6 weeks. You do sign a very simple, clearly stated document that says: should you cancel beyond three business days, you understand your deposit is non-refundable. Northern Basements may choose to refund depending on cancellation circumstances I fully acknowledge that I canceled a few days outside that window, but I hoped an honest company that cares about customers and referrals would choose to provide a full refund. I am a sucker for hoping that. They chose to risk my impression, referral, and review for $885.53. If nothing else comes out of this, I hope everyone reading at least goes in knowing that this statement on their contract is a real threat and your deposit is a hostage. Even Air b and bs offer full refunds on deposits within just a few days of their arrival date. 3 days to cancel with service not scheduled for 6 weeks out, Come on man. No materials were used. No service workers time was taken. The manager justified the 20% withholding as credit card fees, restocking fees, time and resources for the estimate, and administrative fees. I wholly accepted responsibility for the credit card fees and time of Paul, the gentleman who performed the assessment, and I offered to settle at 10%. I still believe any reputable company would have provided a full refund at this point in a project, or at most deduct the credit card fees because nothing more went into this beyond what would have normally been a free estimate. The further arguments the manager made for the additional fees were the scheduling of their team and the allocation of materials for my project. Complete nonsense, especially when the project was not set for 6 weeks away. Because they had my deposit hostage, they had control over how much they decided they wanted to keep, it was completely arbitrary, and they kept almost $900 of my money without providing anything. If they wanted to cover their credit card transaction fees, fine, at most 6%, but the rest is absolute robbery. The only solace I can find in this loss of almost $900 now is that I did not spend another $13,000 with them. I tried to call Paul after speaking with the manager to ask if he could do me a favor and try to reason with the manager on my behalf because he seemed nice enough. No answer. No callback. I will never seek out their services again and I will actively discourage others from doing so but, based on my experience, I expect they do not care."

Eddie R on January 2023


Diamond C Excavating & Design

No reviews yet

Diamond C Excavating & Design

No reviews yet
9 years of experience

Diamond C Excavating & Design strives for customer satisfaction and professionalism. We specialize in all excavation aspects, landscaping and design, land clearing, concrete, snow and ice management, and much more!

Diamond C Excavating & Design strives for customer satisfaction and professionalism. We specialize in all excavation aspects, landscaping and design, land clearing, concrete, snow and ice management, and much more!





Sarna Construction

165 Black Forest Road
No reviews yet

Sarna Construction

165 Black Forest Road
No reviews yet
42 years of experience

We will build your dream home from the foundation to the roof.We specialize in custom masonry, USA Metal Roofing, log siding,and even log homes that are built in Europe and shipped to the US. Roofing Contractor, Deck Builder

We will build your dream home from the foundation to the roof.We specialize in custom masonry, USA Metal Roofing, log siding,and even log homes that are built in Europe and shipped to the US. Roofing Contractor, Deck Builder


Jaer Baer Enterprises

359 Michaels Rd
No reviews yet

Jaer Baer Enterprises

359 Michaels Rd
No reviews yet
13 years of experience

We are a family owned and operated business , That have the right skilled professionals to get all you your contractor needs accomplished !! We have teams in multiple areas and we do use some subcontractors .. We do offer some payment options , we to offer promotions and discounts !!

We are a family owned and operated business , That have the right skilled professionals to get all you your contractor needs accomplished !! We have teams in multiple areas and we do use some subcontractors .. We do offer some payment options , we to offer promotions and discounts !!




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Drain Pipe Installation questions, answered by experts

Depending on the amount of hair you’ve got in the drain, the baking soda and vinegar method can help break it down. If that doesn’t work, you can try using a drain snake. If you don’t have a snake handy, you can straighten out a wire hanger and use pliers to fish out the clog.

Yes, a burst pipe is considered one of the most common types of home emergencies. Turn off the water supply to your house and call a local plumber the moment you suspect a burst pipe. Not only can a frozen or broken pipe leave you without water, but the break can lead to water damage, structural issues, and mold. 

There are a few reasons your snake won’t go down the floor drain. One common reason is a large obstruction in the drain that is causing a blockage. You can remove any debris you see in the drain before trying to snake it. In addition, the snake might not be long enough to reach the clog, or it might be the wrong diameter. 

If your copper pipe springs a leak, you don’t have to replace the entire pipe. You can replace just the damaged section, either by adding a new portion of pipe or using a slip repair coupling. Nonetheless, you may want to replace your pipes if they’re more than 20 years old or suffering from severe corrosion. A pipe replacement costs somewhere between $400 to $2,200.

When a dishwasher discharges its wastewater, it uses a pump to quickly move a lot of water. If anything in the drain line or the garbage disposal impedes the high volume of water, it will back up into the sink through the drain or the garbage disposal. Following regular dishwasher maintenance tips like clearing clogs, keeping them cleared, and occasionally running the disposal will eliminate the problem.

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The Keene, NY homeowners’ guide to drain pipe installations

From average costs to expert advice, get all the answers you need to get your job done.