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Northern Basement Systems

358 Gallison Hill Road
4.33(
7
)
Approved Pro

Northern Basement Systems

358 Gallison Hill Road
4.33(
7
)
Approved Pro
Customers say: Quick response
28 local quotes requested
15 years of experience

Northern Basement Systems, is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade, combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests and make their concerns the basis of our business.

"I strongly caution anyone considering doing business with this company. I gave them a deposit of $4,428.65, and when I canceled a week later they kept almost $900 of it even though my service was not for another 6 weeks. You do sign a very simple, clearly stated document that says: should you cancel beyond three business days, you understand your deposit is non-refundable. Northern Basements may choose to refund depending on cancellation circumstances I fully acknowledge that I canceled a few days outside that window, but I hoped an honest company that cares about customers and referrals would choose to provide a full refund. I am a sucker for hoping that. They chose to risk my impression, referral, and review for $885.53. If nothing else comes out of this, I hope everyone reading at least goes in knowing that this statement on their contract is a real threat and your deposit is a hostage. Even Air b and bs offer full refunds on deposits within just a few days of their arrival date. 3 days to cancel with service not scheduled for 6 weeks out, Come on man. No materials were used. No service workers time was taken. The manager justified the 20% withholding as credit card fees, restocking fees, time and resources for the estimate, and administrative fees. I wholly accepted responsibility for the credit card fees and time of Paul, the gentleman who performed the assessment, and I offered to settle at 10%. I still believe any reputable company would have provided a full refund at this point in a project, or at most deduct the credit card fees because nothing more went into this beyond what would have normally been a free estimate. The further arguments the manager made for the additional fees were the scheduling of their team and the allocation of materials for my project. Complete nonsense, especially when the project was not set for 6 weeks away. Because they had my deposit hostage, they had control over how much they decided they wanted to keep, it was completely arbitrary, and they kept almost $900 of my money without providing anything. If they wanted to cover their credit card transaction fees, fine, at most 6%, but the rest is absolute robbery. The only solace I can find in this loss of almost $900 now is that I did not spend another $13,000 with them. I tried to call Paul after speaking with the manager to ask if he could do me a favor and try to reason with the manager on my behalf because he seemed nice enough. No answer. No callback. I will never seek out their services again and I will actively discourage others from doing so but, based on my experience, I expect they do not care."

Eddie R on January 2023

Northern Basement Systems, is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade, combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests and make their concerns the basis of our business.

"I strongly caution anyone considering doing business with this company. I gave them a deposit of $4,428.65, and when I canceled a week later they kept almost $900 of it even though my service was not for another 6 weeks. You do sign a very simple, clearly stated document that says: should you cancel beyond three business days, you understand your deposit is non-refundable. Northern Basements may choose to refund depending on cancellation circumstances I fully acknowledge that I canceled a few days outside that window, but I hoped an honest company that cares about customers and referrals would choose to provide a full refund. I am a sucker for hoping that. They chose to risk my impression, referral, and review for $885.53. If nothing else comes out of this, I hope everyone reading at least goes in knowing that this statement on their contract is a real threat and your deposit is a hostage. Even Air b and bs offer full refunds on deposits within just a few days of their arrival date. 3 days to cancel with service not scheduled for 6 weeks out, Come on man. No materials were used. No service workers time was taken. The manager justified the 20% withholding as credit card fees, restocking fees, time and resources for the estimate, and administrative fees. I wholly accepted responsibility for the credit card fees and time of Paul, the gentleman who performed the assessment, and I offered to settle at 10%. I still believe any reputable company would have provided a full refund at this point in a project, or at most deduct the credit card fees because nothing more went into this beyond what would have normally been a free estimate. The further arguments the manager made for the additional fees were the scheduling of their team and the allocation of materials for my project. Complete nonsense, especially when the project was not set for 6 weeks away. Because they had my deposit hostage, they had control over how much they decided they wanted to keep, it was completely arbitrary, and they kept almost $900 of my money without providing anything. If they wanted to cover their credit card transaction fees, fine, at most 6%, but the rest is absolute robbery. The only solace I can find in this loss of almost $900 now is that I did not spend another $13,000 with them. I tried to call Paul after speaking with the manager to ask if he could do me a favor and try to reason with the manager on my behalf because he seemed nice enough. No answer. No callback. I will never seek out their services again and I will actively discourage others from doing so but, based on my experience, I expect they do not care."

Eddie R on January 2023





Sarna Construction

165 Black Forest Road
No reviews yet

Sarna Construction

165 Black Forest Road
No reviews yet
42 years of experience

We will build your dream home from the foundation to the roof.We specialize in custom masonry, USA Metal Roofing, log siding,and even log homes that are built in Europe and shipped to the US. Roofing Contractor, Deck Builder

We will build your dream home from the foundation to the roof.We specialize in custom masonry, USA Metal Roofing, log siding,and even log homes that are built in Europe and shipped to the US. Roofing Contractor, Deck Builder


Jaer Baer Enterprises

359 Michaels Rd
No reviews yet

Jaer Baer Enterprises

359 Michaels Rd
No reviews yet
13 years of experience

We are a family owned and operated business , That have the right skilled professionals to get all you your contractor needs accomplished !! We have teams in multiple areas and we do use some subcontractors .. We do offer some payment options , we to offer promotions and discounts !!

We are a family owned and operated business , That have the right skilled professionals to get all you your contractor needs accomplished !! We have teams in multiple areas and we do use some subcontractors .. We do offer some payment options , we to offer promotions and discounts !!





All Trades Mechanicals

1275 State Route 9
1.00(
1
)

All Trades Mechanicals

1275 State Route 9
1.00(
1
)
20 years of experience

We are the #1 heating and plumbing company in upper New York . With years of experence in oil,natural gas , and propane heating equipment, 24 hr service and free in home estimates. We are also a full design , build mechanical firm

We are the #1 heating and plumbing company in upper New York . With years of experence in oil,natural gas , and propane heating equipment, 24 hr service and free in home estimates. We are also a full design , build mechanical firm

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Drain Pipe Installation questions, answered by experts

You can replace a spigot handle by unscrewing it from the outdoor faucet. Take the broken handle to a hardware or home improvement store. Ask for a new handle that matches the size of your existing one. Screw the new handle into the place and test the new handle to ensure it works and doesn’t cause any leaks. 

While the part of the garbage disposal that attaches to the sink is universal, not every single disposal will work in every sink cabinet. A larger disposal may be too big to fit in a compact space, for example. If the pipes under your sink are arranged in an unusual way, it may be difficult to put in a bigger disposal, even if there technically is enough space.

Both plumbing inspection cost and length can vary widely based on the specifics of a property. For a larger home, historic home, or rental complex, a full plumbing inspection can take a full day. Put aside at least eight hours from the start of the visit to ensure that you'll be available to answer any of the plumber's questions. However, a thorough inspection of the average one-story to two-story home lasts just two to three hours.

Tools include pipe wrenches, plungers, and augers. Professionals use advanced equipment for complex issues.

Local plumbing codes and manufacturer recommendations typically dictate the minimum distance between a sink and a dishwasher. This is generally 18 to 24 inches, providing enough room for easy loading and unloading of dishes without hindering the sink's function. Maintaining this separation not only adds convenience but also reduces the chances of water damage and optimizes plumbing connections.

The Wilmington, NY homeowners’ guide to drain pipe installations

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