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Northern Basement Systems

358 Gallison Hill Road
4.33(
7
)
Approved Pro

Northern Basement Systems

358 Gallison Hill Road
4.33(
7
)
Approved Pro
Customers say: Quick response
36 local quotes requested
15 years of experience

Northern Basement Systems, is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade, combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests and make their concerns the basis of our business.

"I strongly caution anyone considering doing business with this company. I gave them a deposit of $4,428.65, and when I canceled a week later they kept almost $900 of it even though my service was not for another 6 weeks. You do sign a very simple, clearly stated document that says: should you cancel beyond three business days, you understand your deposit is non-refundable. Northern Basements may choose to refund depending on cancellation circumstances I fully acknowledge that I canceled a few days outside that window, but I hoped an honest company that cares about customers and referrals would choose to provide a full refund. I am a sucker for hoping that. They chose to risk my impression, referral, and review for $885.53. If nothing else comes out of this, I hope everyone reading at least goes in knowing that this statement on their contract is a real threat and your deposit is a hostage. Even Air b and bs offer full refunds on deposits within just a few days of their arrival date. 3 days to cancel with service not scheduled for 6 weeks out, Come on man. No materials were used. No service workers time was taken. The manager justified the 20% withholding as credit card fees, restocking fees, time and resources for the estimate, and administrative fees. I wholly accepted responsibility for the credit card fees and time of Paul, the gentleman who performed the assessment, and I offered to settle at 10%. I still believe any reputable company would have provided a full refund at this point in a project, or at most deduct the credit card fees because nothing more went into this beyond what would have normally been a free estimate. The further arguments the manager made for the additional fees were the scheduling of their team and the allocation of materials for my project. Complete nonsense, especially when the project was not set for 6 weeks away. Because they had my deposit hostage, they had control over how much they decided they wanted to keep, it was completely arbitrary, and they kept almost $900 of my money without providing anything. If they wanted to cover their credit card transaction fees, fine, at most 6%, but the rest is absolute robbery. The only solace I can find in this loss of almost $900 now is that I did not spend another $13,000 with them. I tried to call Paul after speaking with the manager to ask if he could do me a favor and try to reason with the manager on my behalf because he seemed nice enough. No answer. No callback. I will never seek out their services again and I will actively discourage others from doing so but, based on my experience, I expect they do not care."

Eddie R on January 2023

Northern Basement Systems, is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade, combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests and make their concerns the basis of our business.

"I strongly caution anyone considering doing business with this company. I gave them a deposit of $4,428.65, and when I canceled a week later they kept almost $900 of it even though my service was not for another 6 weeks. You do sign a very simple, clearly stated document that says: should you cancel beyond three business days, you understand your deposit is non-refundable. Northern Basements may choose to refund depending on cancellation circumstances I fully acknowledge that I canceled a few days outside that window, but I hoped an honest company that cares about customers and referrals would choose to provide a full refund. I am a sucker for hoping that. They chose to risk my impression, referral, and review for $885.53. If nothing else comes out of this, I hope everyone reading at least goes in knowing that this statement on their contract is a real threat and your deposit is a hostage. Even Air b and bs offer full refunds on deposits within just a few days of their arrival date. 3 days to cancel with service not scheduled for 6 weeks out, Come on man. No materials were used. No service workers time was taken. The manager justified the 20% withholding as credit card fees, restocking fees, time and resources for the estimate, and administrative fees. I wholly accepted responsibility for the credit card fees and time of Paul, the gentleman who performed the assessment, and I offered to settle at 10%. I still believe any reputable company would have provided a full refund at this point in a project, or at most deduct the credit card fees because nothing more went into this beyond what would have normally been a free estimate. The further arguments the manager made for the additional fees were the scheduling of their team and the allocation of materials for my project. Complete nonsense, especially when the project was not set for 6 weeks away. Because they had my deposit hostage, they had control over how much they decided they wanted to keep, it was completely arbitrary, and they kept almost $900 of my money without providing anything. If they wanted to cover their credit card transaction fees, fine, at most 6%, but the rest is absolute robbery. The only solace I can find in this loss of almost $900 now is that I did not spend another $13,000 with them. I tried to call Paul after speaking with the manager to ask if he could do me a favor and try to reason with the manager on my behalf because he seemed nice enough. No answer. No callback. I will never seek out their services again and I will actively discourage others from doing so but, based on my experience, I expect they do not care."

Eddie R on January 2023





Sarna Construction

165 Black Forest Road
No reviews yet

Sarna Construction

165 Black Forest Road
No reviews yet
42 years of experience

We will build your dream home from the foundation to the roof.We specialize in custom masonry, USA Metal Roofing, log siding,and even log homes that are built in Europe and shipped to the US. Roofing Contractor, Deck Builder

We will build your dream home from the foundation to the roof.We specialize in custom masonry, USA Metal Roofing, log siding,and even log homes that are built in Europe and shipped to the US. Roofing Contractor, Deck Builder


Jaer Baer Enterprises

359 Michaels Rd
No reviews yet

Jaer Baer Enterprises

359 Michaels Rd
No reviews yet
13 years of experience

We are a family owned and operated business , That have the right skilled professionals to get all you your contractor needs accomplished !! We have teams in multiple areas and we do use some subcontractors .. We do offer some payment options , we to offer promotions and discounts !!

We are a family owned and operated business , That have the right skilled professionals to get all you your contractor needs accomplished !! We have teams in multiple areas and we do use some subcontractors .. We do offer some payment options , we to offer promotions and discounts !!





All Trades Mechanicals

1275 State Route 9
1.00(
1
)

All Trades Mechanicals

1275 State Route 9
1.00(
1
)
20 years of experience

We are the #1 heating and plumbing company in upper New York . With years of experence in oil,natural gas , and propane heating equipment, 24 hr service and free in home estimates. We are also a full design , build mechanical firm

We are the #1 heating and plumbing company in upper New York . With years of experence in oil,natural gas , and propane heating equipment, 24 hr service and free in home estimates. We are also a full design , build mechanical firm

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Drain Pipe Installation questions, answered by experts

The amount of time it takes to repipe a bathroom depends on how much piping needs to be replaced and how accessible the pipes are. Smaller, easily accessible jobs may only take a few hours, but projects that require drywall removal or removing old pipes or large clogs can take several days.

Excessive pressure (above 80 psi) puts too much stress on plumbing pipes, joints, and fixtures. This can lead to leaks and burst pipes. Plus, it shortens the lifespan of appliances, can waste water, and can raise your utility bills. High water pressure might feel like a gift, but it’s actually a silent threat to plumbing.

Yes. You can replace just the stopper portion with a universal sink stopper. All you need to do is open up the existing stopper and pull it up from the drain. You should be able to remove and replace the stopper with bare hands. If the existing stopper seems to be stuck, use a pair of pliers to remove it.

To keep your toilet from clogging, you can use less toilet paper. You can also use a liquid toilet plunger to break up any clogs and keep the toilet drain and pipes clear. When it comes to a clogged toilet, the best route is prevention by using less toilet paper and making sure the mechanisms are all working properly.

A gurgling toilet usually doesn’t mean that your septic tank is full. If waste can’t drain into a full septic tank, you’ll see water and sewage backing up into your fixtures, but the air that causes gurgling is a result of poor venting. You are more likely to have a clog in your vent stack or a damaged air admittance valve.

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The Jay, NY homeowners’ guide to drain pipe installations

From average costs to expert advice, get all the answers you need to get your job done.