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Northern Basement Systems

358 Gallison Hill Road
4.33(
7
)
Approved Pro

Northern Basement Systems

358 Gallison Hill Road
4.33(
7
)
Approved Pro
Customers say: Quick response
28 local quotes requested
15 years of experience

Northern Basement Systems, is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade, combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests and make their concerns the basis of our business.

"I strongly caution anyone considering doing business with this company. I gave them a deposit of $4,428.65, and when I canceled a week later they kept almost $900 of it even though my service was not for another 6 weeks. You do sign a very simple, clearly stated document that says: should you cancel beyond three business days, you understand your deposit is non-refundable. Northern Basements may choose to refund depending on cancellation circumstances I fully acknowledge that I canceled a few days outside that window, but I hoped an honest company that cares about customers and referrals would choose to provide a full refund. I am a sucker for hoping that. They chose to risk my impression, referral, and review for $885.53. If nothing else comes out of this, I hope everyone reading at least goes in knowing that this statement on their contract is a real threat and your deposit is a hostage. Even Air b and bs offer full refunds on deposits within just a few days of their arrival date. 3 days to cancel with service not scheduled for 6 weeks out, Come on man. No materials were used. No service workers time was taken. The manager justified the 20% withholding as credit card fees, restocking fees, time and resources for the estimate, and administrative fees. I wholly accepted responsibility for the credit card fees and time of Paul, the gentleman who performed the assessment, and I offered to settle at 10%. I still believe any reputable company would have provided a full refund at this point in a project, or at most deduct the credit card fees because nothing more went into this beyond what would have normally been a free estimate. The further arguments the manager made for the additional fees were the scheduling of their team and the allocation of materials for my project. Complete nonsense, especially when the project was not set for 6 weeks away. Because they had my deposit hostage, they had control over how much they decided they wanted to keep, it was completely arbitrary, and they kept almost $900 of my money without providing anything. If they wanted to cover their credit card transaction fees, fine, at most 6%, but the rest is absolute robbery. The only solace I can find in this loss of almost $900 now is that I did not spend another $13,000 with them. I tried to call Paul after speaking with the manager to ask if he could do me a favor and try to reason with the manager on my behalf because he seemed nice enough. No answer. No callback. I will never seek out their services again and I will actively discourage others from doing so but, based on my experience, I expect they do not care."

Eddie R on January 2023

Northern Basement Systems, is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade, combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests and make their concerns the basis of our business.

"I strongly caution anyone considering doing business with this company. I gave them a deposit of $4,428.65, and when I canceled a week later they kept almost $900 of it even though my service was not for another 6 weeks. You do sign a very simple, clearly stated document that says: should you cancel beyond three business days, you understand your deposit is non-refundable. Northern Basements may choose to refund depending on cancellation circumstances I fully acknowledge that I canceled a few days outside that window, but I hoped an honest company that cares about customers and referrals would choose to provide a full refund. I am a sucker for hoping that. They chose to risk my impression, referral, and review for $885.53. If nothing else comes out of this, I hope everyone reading at least goes in knowing that this statement on their contract is a real threat and your deposit is a hostage. Even Air b and bs offer full refunds on deposits within just a few days of their arrival date. 3 days to cancel with service not scheduled for 6 weeks out, Come on man. No materials were used. No service workers time was taken. The manager justified the 20% withholding as credit card fees, restocking fees, time and resources for the estimate, and administrative fees. I wholly accepted responsibility for the credit card fees and time of Paul, the gentleman who performed the assessment, and I offered to settle at 10%. I still believe any reputable company would have provided a full refund at this point in a project, or at most deduct the credit card fees because nothing more went into this beyond what would have normally been a free estimate. The further arguments the manager made for the additional fees were the scheduling of their team and the allocation of materials for my project. Complete nonsense, especially when the project was not set for 6 weeks away. Because they had my deposit hostage, they had control over how much they decided they wanted to keep, it was completely arbitrary, and they kept almost $900 of my money without providing anything. If they wanted to cover their credit card transaction fees, fine, at most 6%, but the rest is absolute robbery. The only solace I can find in this loss of almost $900 now is that I did not spend another $13,000 with them. I tried to call Paul after speaking with the manager to ask if he could do me a favor and try to reason with the manager on my behalf because he seemed nice enough. No answer. No callback. I will never seek out their services again and I will actively discourage others from doing so but, based on my experience, I expect they do not care."

Eddie R on January 2023





Sarna Construction

165 Black Forest Road
No reviews yet

Sarna Construction

165 Black Forest Road
No reviews yet
42 years of experience

We will build your dream home from the foundation to the roof.We specialize in custom masonry, USA Metal Roofing, log siding,and even log homes that are built in Europe and shipped to the US. Roofing Contractor, Deck Builder

We will build your dream home from the foundation to the roof.We specialize in custom masonry, USA Metal Roofing, log siding,and even log homes that are built in Europe and shipped to the US. Roofing Contractor, Deck Builder


Jaer Baer Enterprises

359 Michaels Rd
No reviews yet

Jaer Baer Enterprises

359 Michaels Rd
No reviews yet
13 years of experience

We are a family owned and operated business , That have the right skilled professionals to get all you your contractor needs accomplished !! We have teams in multiple areas and we do use some subcontractors .. We do offer some payment options , we to offer promotions and discounts !!

We are a family owned and operated business , That have the right skilled professionals to get all you your contractor needs accomplished !! We have teams in multiple areas and we do use some subcontractors .. We do offer some payment options , we to offer promotions and discounts !!





All Trades Mechanicals

1275 State Route 9
1.00(
1
)

All Trades Mechanicals

1275 State Route 9
1.00(
1
)
20 years of experience

We are the #1 heating and plumbing company in upper New York . With years of experence in oil,natural gas , and propane heating equipment, 24 hr service and free in home estimates. We are also a full design , build mechanical firm

We are the #1 heating and plumbing company in upper New York . With years of experence in oil,natural gas , and propane heating equipment, 24 hr service and free in home estimates. We are also a full design , build mechanical firm

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Drain Pipe Installation questions, answered by experts

Yes, plumbers near you can help with frozen pipes. If you have frozen pipes that have not yet burst, a plumber can use a heat gun to thaw them before you run into a bigger problem. If you're experiencing frequently frozen pipes, plumbers can also point out where you need better insulation for your pipes or reroute lines to walls where freezing isn't an issue. If frozen pipes burst, your local plumber can repair your pipes as part of the restoration effort.

Yes, you can put a bathroom in a bump-out. Some homeowners build a bump-out to enhance their bathrooms with new sinks, vanities, tubs, showers, or linen closets. Depending on the layout of your bathroom and what you’re adding to it, you may need to install new plumbing or reroute your existing plumbing lines.

No, you don’t need to use plumber’s putty to install a sink drain. Other options are available, such as silicone putty or silicone caulk. Plumber’s putty is the traditional method and it’s easier to work with and easier to remove. It doesn’t need to dry before using. Silicone putty should dry before you use the drain.

There are several indicators that your washing machine’s drain pump is bad, including incomplete cycles, water not draining, lack of spinning, a foul odor when the machine is running, and a loud grinding or buzzing noise when the pump is trying to move water down the drain.

While tubs are fairly sturdy, you may notice cracks or holes. This kind of damage can happen from someone accidentally dropping something heavy into the tub. You might also see damage if you drop something heavy into the tub over and over again (like your extra large bottle of body wash). While you might only notice a small dent at first, this can later turn into a crack or a hole.

Also, certain cleaners that are harmful to your tub can cause damage. And if you have a fiberglass tub, you might see cracks if it was not installed properly with the right support.

The Jay, NY homeowners’ guide to drain pipe installations

From average costs to expert advice, get all the answers you need to get your job done.