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"We hired Kiefer Randall (KR) to do a remodel in our basement, which we were told by owner Tim Kiefer would take 3 weeks. The estimate was high, but we went with it, on the promise of high quality work and high standards and hoping that by hiring out, we would gain freedom from worry and hassle on this project. We paid KR over 90% of a project that cost as much as (or more than) a full kitchen remodel. Tim Kiefer was in our home nearly daily supervising this project, yet the work that was completed was sub-par and we are now in the position to do the work ourselves and/or to hire contractors to fix and finish the work. He told us, before and when signing the contract that we would get daily updates from him or his team, yet we had to continually reach out to him to get updates or to bring up concerns. We were seriously disappointed in this company for the following reasons: The work that they did was not completed to a professional standard. Examples: Excessive and noted pockmarks in drywall on finished, painted walls. Walls that have visible tape marks and cracks. Walls that were literally painted without using lighting. Both glossy and matte paint were used on trim work. No attention to dust/dirt remediation until we insisted about 9 weeks into the project and even then it was minimal. Tim dropped the ball on several items that required coordination for the project (that’s why we were paying the high price), then blamed us for the issues. At 14 weeks we summarized in an email the issues we had raised with him (and added a few additional concerns). He responded with the following: “I no longer feel that our professional relationship should continue due to a breakdown in good faith and trust, and that we should part ways now before the relationship deteriorates further.” He attached a final bill with this message (for the last 10%), for unfinished work! Since KR left about 3 months ago, the bathroom in the project area flooded and we had to tear up the brand new flooring. We discovered that KR, instead of getting the correct parts to fit our toilet, used caulk to try to make it fit, resulting in a slow leak that built up over time! We reached out to KR informing them about this issue, and they didn’t respond at all. Not worth the money or the hassle!"

"They did a great job and I would definitely hire them again."

"I am sure that all positive reviews for this company are fake. Nothing that was promised to me was delivered. My siding project is still ongoing for over 1 month. Was told that it would be done in week. Had one rain day. They have system like this: 1) sales person who never installed anything he will promise you things that obviously are not true, 2) crew that is subcontracted but not Gunner, mine was driving for over 2 hours away, 3) person who oversees the project but has little control over anything, no supply, doesn't know the crew, crew does not listen to him, main office does not listen to him, 4) main office does not reply to you. They just tell me to talk to project manager who has no control. So you understand that if there are any issue you are on your own. Quality or work is not good. Many times I had to point to the crew what's wrong, planks are broken yet they were still installing it, caulking is done they way that I can do it better, they cut wires to awning etc"

"I am extremely happy and beyond impressed with the service I received from JKS Home Improvement. They were very considerate of my situation, prompt in their communication and responses, and very knowledgeable about the job itself. They kept me informed about repairs and let me know exactly what was going on with the roof on my building. I appreciate the way they handled the job from the point of contact until the very end when the job was complete. I highly recommend their service and will be using them exclusively for our roofing and construction needs."

"Everything went very well from the first call to completion. Estimator was very responsive, professional and helpful. Project manager and foreman were very good also. The men who did the work were professional, considerate of our home, polite and did a great job and great cleanup. We have an estimate for vinyl fencing installation and will use United Construction again for that, in the spring."

"Estimated completion was 2 weeks, it took 4 months. Workers were always different when they showed up. Roof had some overlaps that are unsightly since they did not measure correctly and didn’t take the time to do properly. New eaves that they installed leaked all over the place and they did not come back to fix though they claimed lifetime warranty. Some installed at wrong pitch to drain. Asked for money to pay along the way on job to pay his crew. Agreement was half down and the rest on satisfied completion. I held back $500 to see if he would come back and button up problems. He would not. Gave him many opportunities to rectify. Always had excuses and would not rectify issues. Always on vacation or sick, etc…."

"I put in a request for a quote for windows and David Apgar from Apgar construction was the only contractor recommended. When he came to give me an estimate he told me he could save me 20% if I didn't go through Angie's and then I signed a contract with him and put down a deposit for materials. He never actually ordered windows or showed up when he was scheduled. Now after a year I have filed a complaint with BBB and gotten a partial refund and took him to small claims court and won my case for a full refund which I still have not received. I am just hoping to add a review for him or report him for fraud so he cannot keep doing the same thing to other customers."