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"I HAD ATLAS FENCE OF EAST SYRACUSE INSTALL A BEAUTIFUL WOOD FENCE IN 2015, THE WORK, PRODUCT AND OVERALL SERVICE FROM START TO FINISH WAS EXCELLENT. AFTER MANY YEARS OF HEAVY USE OF MY GORGEOUS DOUBLE GATE THE RIGHT SIDE GATE POSTS NEEDED REPLACEMENT. THIS POST WAS LOCATED IN AN AREA WHERE RAIN AND SNOW MELT WAS DIRECTED DUE TO A GRADE IN THE LANDSCAPE AND HAD NOTHING TO DO WITH PRODUCT'S INTEGRTY. THE GRADE HAS BEEN CORRECTED TO DIVERT EXCESS MOISTURE TO AVOID ANY FUTURE ISSUES. THE WORKERS PAT AND KELLER HAVE REMOVED THE DAMAGED POST, REPLACING WITH A NEW POST, RE-INSTALLED THE GATE LEAF INSURING BOTH GATE LEAFS WERE IN PROPER ALIGHMENT FOR A SNUG CLOSURE SO THE GATE COULD OPEN EASILY AND CLOSE TO LOCK UP SECURELY. I CALLED ATLAS FOR HELP, AND JUST LIKE MY FIRST PROJECT I FELT THANKFUL THAT I HAD INITIALLY CHOSE A COMPANY BACKED WITH MANY YEARS OF EXPERIENCE AND HIGH PRAISE. I ADD MY PRAISE AS WELL AS MANY THANKS THAT THIS COMPANY HAS BEEN ABLE TO MAINTAIN THE HIGHEST QUALITY OF PRODUCT AND WORKFORCE FOR THESE MANY YEARS! IT MUST BE GOOD MANAGEMENT TO CONSISTANTLY KEEP A GOOD LABOR FORCE AND GREAT CUSTOMER SERVICE."

"It was excellent . He has wielded my trailer back together and he fixed that up. He is very good at what he does. He designed this the fence railing for me."

"Fast like 5 minutes."

"We first hired this "company" in February 2021 for some smaller projects: trimming windows, installing wainscoting, and then a complete bathroom remodel. It took him over 2 months to do the bathroom, and he chipped the enamel in the new tub, did a sloppy job with trim work and drywall, and cut into the floor tile when installing the register cover. We paid him, and asked him to finish some of the little things, like attaching the electrical outlets, and he would say "Oh yeah, I'm sorry. I'll do that next time." He never finished them completely, and we just discovered in August since he only duct taped the shower head and tub spout to the wall and my husband was sick of it wiggling, that he never sealed up under the plumbing. We could see daylight because it was open to the slab below. In April, before the bathroom project was completed, we hired him for a large garage and mudroom construction project, along with a new furnace and central air. He prepared a contract which outlined arbitrary draws throughout the project. He claimed this was so he had money to purchase materials for the next phase. We were told the project would be done by 7/4, permits were not issued until 7/15 even though Brandon said he ordered them in May. It wasn't until AFTER I called the code office on 7/9 to verify and then called Brandon out on it, that after making an excuse, he finally submitted the paperwork. It was about this time that he told my husband and I more than once that all of the materials were in and sitting in storage with the building supply company. He said he didn't want to get them delivered and have them rained on. He would not show up for weeks at a time, and then come and work for a couple of hours, sometimes for one day, sometimes for 2 or 3. Never did he put in a full days work for any stretch of time. In mid-August he emailed us to say he would not finish the job. He admits to owing us a refund, which he has not provided. He claims materials have been ordered and paid for, but the business does not have record of payment. We paid him over $20,000 in advance for certain stages of the garage project, in accordance with his terms, but he did not hold up his end of the contract. We had to hire someone else to do it. Materials are now more expensive, and some of what he did was not right and needs to be redone. It's very unfortunate since he seemed like such a nice guy."