Get matched with top decorative concrete pros in Fishers Island, NY

"We had three companies call us back. Company 1 met with us to discuss our wishes and drew a rough sketch of the proposed work. They said they would work up a more detailed drawing and e-mail it to us for review. A few days later the sales rep sent a text asking if we had a chance to look at his proposal. I said we never received the drawing and perhaps it was sent to the wrong e-mail address. I confirmed my e-mail address and was told that he would correct and resend. I never heard back from them. Company 2 met with us to discuss our wishes. We ended the meeting with the expectation that they would send me a formal proposal. I never heard from them at all so they were even less responsive than Company 1. Fortunately Universal Unlimited called us also. Universal Unlimited (Hector Marmol the owner) wasn't the first to respond to our project request but his was the most responsive. We set up a meeting. Hector Marmol (the owner) listened to our wants and used his PC to create a rendering of the proposed deck based on our talking points. We also inquired about PVC fencing for a future date. Hector gave us a very attractive price for a bundled package of decking and fencing. We accepted although I was a little hesitant because most of his reviews were for fencing. I'm glad we made the decision since the final results were exceptional. Props to Jose Salguero who did most of the work."

"Unfortunately circumstances forced me to cancel service. However, Eric was pleasant, polite, easy going and very detailed in telling me the service they would provide. I recommend them based on my meeting with Eric."

"The Cruz Brothers were true professionals and craftsmen. Against a terrible backdrop with absurd inflation and supply chain bottlenecks, they were able to deliver a total backyard renovation in the targeted 3.5 months (some of which was unusable time to do winter). They did a fantastic job and all along the way were helpful in accommodating changes we jointly determined would be positive enhancements. They were always very responsive and keen to not sound like they were trying to steer us to add to the project – often being candid about how expensive certain things were becoming versus what they were used to (again, because of a broken post-Covid world when it comes to supply and commodity costs). In the many months since, they have checked in periodically to make sure everything is OK. We are very very happy with how everything worked out."

"THE WORK THE EMPLOYEES DID WAS VERY NICE. THE BOSS HOWEVER WAS VERY PUSHY. TYPICAL SALESMAN A SIMPLE JOB TURNED INTO 29,000 THEM UPPED TO 55,000. I HAD 2 OTHER COMPANIES LOOK AT THE JOB AND CANT BELIEVE THEY CHARGED 55,000. THEN ON TOP OF THAT WANTED TO REDO MY DRIVEWAY AND WAS DOING ME A FAVOR OF ONLY CHARGING 100,000. ABSOLUTELY RIDICULOUS. WHEN THEY WERE FINISHED THE CLEANUP WAS TERRIBLE THEY PUT TOPSOIL ALL OVER THE SURROUNDING AREA THAT WAS FULL OF STONES, ETC. LANDSCAPERS HAD TO RIP OUT AND REDO. THE OWNER ALSO HAD SOME PROBLEM WITH THE VILLAGE REGARDING INSURANCES, PERMIT, AND WORKERS COMP. DIDNT LIKE TO FOLLOW THE VILLAGES RULES. "

"It went well."