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"Tim and Jake replaced an old support beam and structural wall in our basement with new footings, posts, and steel beams through the length of the house. They handled the project from beginning to end with excellent communication and service. Before they could begin work, the engineer had to draw up plans and Diggs had to get permits approved. Tim worked in lockstep with the engineer and me - he stayed in touch so that I always knew where we were in the process. The work itself took them less than a week, and they left my house standing stronger than ever. If you have a structural issue in your home, these are 1000% the guys to call. Thank you, Tim and Jake!"

"We hired Casey on the strength of work he has done locally in our community. Casey is doing a variety of indoor and outdoor work for me, including some critical work on the foundations of my house and some remodeling the interior of my house. Casey quickly provided transparent and fair pricing for a large number of projects, and adhered closely to his indicative timelines for work. He was flexible about working round our need to use the house at various points. The foundation work was completed quickly and effectively, preventing the collapse of the floor in one room. The remodeling work that he did in our bedroom almost doubled the size of it and was finished to a very high standard. Casey has an eye for detail and a talent for solutioning - his pricing is excellent value. Casey has been a pleasure to deal with from the start: prompt, courteous, fair pricing, completes work quickly and clearly has a commitment to doing all work to a high standard. Cannot recommend him enough!"

"I am amending my review after subsequent contact with Basement Systems. Ultimately I am satisfied with the work they finally did, Kathy from the office is very sweet and the work done by Dale was ultimately done although there was much confusion since I was never called or emailed to let me know that the work was complete (it is a weekend property and we were not present- which makes it challenging to schedule with providers). I do wish they did a better job with communication since this was the main issue (not hearing from them when they were not able to come for an appt or not hearing that they were coming to do the job!) I will say that despite my frustration, I do think the work was done well, Dale assessed another concern or ours unrelated to this job, and will be coming back to further assess and provide an estimate if need be, and Dale even closed a garage door that was left open by another service provider which was much appreciated. So I certainly would do business with them again and am pleased with the final outcome. But for the sake of completion, below is my original review.  

Prior review:
Was initially very pleased with prompt initial response and visit from Dale for free estimate. He came on 9/16 as scheduled, was very likable, friendly and informative and spent much of time surveying house and property and providing recommendations as to how to best address leak in basement and buried drainage pipes on the property of our newly purchased home. Was told he would email estimate within week. Dale made such a good impression that I was surprised that I did not receive the estimate within a week. I called 2 weeks later to remind them to provide estimate which should have been my first clue that things would not proceed smoothly.
Had difficulty getting work scheduled which was to be approx 4 hours of labor for 2 men. Not totally their fault as we are weekenders and could only be there for thurs/friday/saturday dates, so I can appreciate that scheduling might be difficult, but still frustrated that work was scheduled for a friday 2 months later. Was called a few hours before appt and told that someone was sick and they could not do job. Was not called back when I asked to reschedule. When I finally reached Kathy who works in the office was told that Dale would come personally the following Monday and do the work himself. Needless to say he never did and I never heard from anyone from the company since then. Wasted nearly 3 months of our time and left at square one. Thanks for nothing. Extremely disappointed with lack of professionalism and surprised that this company has such high ratings."

"job was well done , and was a pleasure dealing with the entire team, they kept there timeline and price."

"I had a front porch slab that had been sinking for years. Clif came in and raised it & leveled it. I was shocked at just how many inches it had sunk... up to 8" in some places! I walked back-n-forth on it. It couldn't be more solid. Now that everything is level, the front facade of my house looks completely different, just so nice. So happy I found Clif!"

"We bought a new construction private house. We're very happy with the quality and finishes. But the best part was the customer service! Anything that had to be fixed or changed was taken care of fast and efficiently, at no extra cost!"

Groundworks is the North America's leading and fastest-growing foundation repair and water management solutions provider. Groundworks is a vertically integrated company with its own manufacturing operations and a world-class software solution, allowing us to serve our customers more effectively. From the first phone call to the annual maintenance offered, our customers have peace of mind knowing we're there with one mission to repair, protect and improve their home. For state licenses visit Groundworks.com/licensing

"The contracted the work off to a third party. Jon took longer than expected. The windows was installed pretty good from the looks. Communication could have been better with knowing the job will take longer and what types of trims I wanted for the windows. As the contractor that was hired for this job by this company. Did a good job with putting up decent trim. As for the new windows they look great. I purchased the myself and hired sentri homes to install them. I will need to have a my siding on my house redone to be closer to the new windows so the gaps are not so obvious. That was not expected at first. But from old storm windows and not knowing how they were put in originally. There was some unknown things that was learned from the job being completed. I will have the siding of the house slightly done to match really good for what I wanted later on. My only concern is better communication with sentri homes. Overall they were great when I did talk to them."

Platinum Construction is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty and responsibility in all of our jobs. We are a locally owned and operated business with more than 6 years of experience serving Brooklyn, NY and surrounding areas. There is no job too big, or too small for our team. Call today and let us put our experience to work for you!

The Basement Transformer is proud to provide innovative basement waterproofing, basement finishing, crawl space, and foundation repair services to improve the comfort and safety of your home. We are a locally owned and operated company that values honesty and integrity and treats your home as if it were our own. We pride ourselves on the quality of our work as well as our commitment to outstanding results. We look forward to building lasting relationships and guarantee your satisfaction!\n