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"I am amending my review after subsequent contact with Basement Systems. Ultimately I am satisfied with the work they finally did, Kathy from the office is very sweet and the work done by Dale was ultimately done although there was much confusion since I was never called or emailed to let me know that the work was complete (it is a weekend property and we were not present- which makes it challenging to schedule with providers). I do wish they did a better job with communication since this was the main issue (not hearing from them when they were not able to come for an appt or not hearing that they were coming to do the job!) I will say that despite my frustration, I do think the work was done well, Dale assessed another concern or ours unrelated to this job, and will be coming back to further assess and provide an estimate if need be, and Dale even closed a garage door that was left open by another service provider which was much appreciated. So I certainly would do business with them again and am pleased with the final outcome. But for the sake of completion, below is my original review.  

Prior review:
Was initially very pleased with prompt initial response and visit from Dale for free estimate. He came on 9/16 as scheduled, was very likable, friendly and informative and spent much of time surveying house and property and providing recommendations as to how to best address leak in basement and buried drainage pipes on the property of our newly purchased home. Was told he would email estimate within week. Dale made such a good impression that I was surprised that I did not receive the estimate within a week. I called 2 weeks later to remind them to provide estimate which should have been my first clue that things would not proceed smoothly.
Had difficulty getting work scheduled which was to be approx 4 hours of labor for 2 men. Not totally their fault as we are weekenders and could only be there for thurs/friday/saturday dates, so I can appreciate that scheduling might be difficult, but still frustrated that work was scheduled for a friday 2 months later. Was called a few hours before appt and told that someone was sick and they could not do job. Was not called back when I asked to reschedule. When I finally reached Kathy who works in the office was told that Dale would come personally the following Monday and do the work himself. Needless to say he never did and I never heard from anyone from the company since then. Wasted nearly 3 months of our time and left at square one. Thanks for nothing. Extremely disappointed with lack of professionalism and surprised that this company has such high ratings."

Corestone Developers is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are mindful of our customers' interests and make their concerns the basis of our business. We make sure to develop a lasting relationship so that the next time a project is needed there will be no question on who to call. We look forward to earning your business!\n

"I had a front porch slab that had been sinking for years. Clif came in and raised it & leveled it. I was shocked at just how many inches it had sunk... up to 8" in some places! I walked back-n-forth on it. It couldn't be more solid. Now that everything is level, the front facade of my house looks completely different, just so nice. So happy I found Clif!"

"We bought a new construction private house. We're very happy with the quality and finishes. But the best part was the customer service! Anything that had to be fixed or changed was taken care of fast and efficiently, at no extra cost!"

Groundworks is the North America's leading and fastest-growing foundation repair and water management solutions provider. Groundworks is a vertically integrated company with its own manufacturing operations and a world-class software solution, allowing us to serve our customers more effectively. From the first phone call to the annual maintenance offered, our customers have peace of mind knowing we're there with one mission to repair, protect and improve their home. For state licenses visit Groundworks.com/licensing

"Sentri Homes provided the most professional flooring service I’ve ever had. The LVP installation turned out absolutely beautiful, and I was amazed at how quickly everything was completed without sacrificing quality. The crew was fast, accurate, and extremely detail-oriented from start to finish. Everything was installed cleanly, precisely, and with real craftsmanship. The entire process was smooth, efficient, and far beyond what I expected. I would absolutely recommend Sentri Homes to anyone needing flooring installed."

"I own an 90-year old historic colonial high school turned into a bed & breakfast. The windows were neglected over the past 20-30 years and in serious demand of work. Modern day window contractors were not going to understand this job. It's very difficult to find a contractor that will come through on a promise and has the skill to do as they boast. The day that Grady stepped into my 90 year-old home that needed historic window restoration, he became a part of the house. He knew exactly what had to be done. More importantly, he understood my expectations. These windows needed special attention. There was a level of detail required that not any expert would be able to handle. Grady took the time to learn their needs and stayed on the job until it was to my satisfaction. He even reworked an entire window just because I didn't like the way that it looked. Grady truly showed expertise with his ability to work on such a delicate job and even taught me a few things about historic window repair. He replaced broken antique glass with one just as aged and just as historic. If a window had to be completely rebuilt beyond his solid estimate, he did it without any complications to my budget. My windows are not only restored, but they are literally brought back from the past. Any enthusiast will appreciate the lint-seed oil, putty, and antique glass that was all restored to perfection. It was a pleasure having Grady work with us. He even stayed in the house at times to make sure he was available for the job. In fact, we're going to rename the room in which he stayed to "Grady's Den". Thank for bringing character and craftsmanship to my investment!"

We’re a family owned and operated company that values honesty and integrity, and stands behind our work. We offer over 40 years of industry experience. We specialize in Asphalt Shingle Roofing installation, replacement, and repairs. Our services are customized to the individual project, paying close attention to the details of each project that we're involved with. We look forward to building long-term relationships with our clients and guarantee your satisfaction!

"Everything is great. Thanks to you and the service workers that help with our house. You guys are great!!!"

"AHS is ok. They cover repairs of most everything under the roof of your house. The companies that contract with them are not always the best. You call AHS with the issue, they send a fax to the repair company and give you the contact info. If they don't contact you within 24 hours, you call them. Sometimes they answer, sometimes they don't. When they arrive (usually three days or so later), they service the item. if it has issues within the 90 days, you call AHS again, they are sent out with no charge. If the serviceman decides the unit is unrepairable, AHS will allow you to choose a replacement from their listing (usually not as good as what you have) they will install and remove your old item, or give you wholesale amount to buy and install your own. Prices vary on what you want covered and what you want the copay to be, plus where you live. For me it is 49.99 per month with a 75.00 time of service order. You can have more than one item serviced at the same time under the same fee. If you have a SEAR product the repair guys are great. Not that wild about the other ones they send out. But it is a big savings compared to calling someone on your own. The cost of service is only the 75.00 copay."