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Avatar for Environmental Testing & Research Laboratories, Inc

Environmental Testing & Research Laboratories, Inc

4.85(
347
)

Environmental Testing & Research Laboratories, Inc

4.85(
347
)
Customers say: True professional
Recommended by 93% of Angi customers
Recommended by 93% of HomeAdvisor customers

ETR Laboratories in an analytic laboratory with a broad range of commercial, industrial and individual clients. We provide analytic services using a wide variety of scientific methods including GC/MS, IC/MS, GIR, NMR and SEM equipment. We can do particle analysis, organic and inorganic chemical analysis and micro analysis on biological and other materials. Private water analysis is our specialty. Award winning. Additional DBA - Environmental Testing & Research Laboratories Inc, ETR Labs, ETR Laboratories.

"as advertised"

Nancy C on July 2018

ETR Laboratories in an analytic laboratory with a broad range of commercial, industrial and individual clients. We provide analytic services using a wide variety of scientific methods including GC/MS, IC/MS, GIR, NMR and SEM equipment. We can do particle analysis, organic and inorganic chemical analysis and micro analysis on biological and other materials. Private water analysis is our specialty. Award winning. Additional DBA - Environmental Testing & Research Laboratories Inc, ETR Labs, ETR Laboratories.

"as advertised"

Nancy C on July 2018


"On May 17th we had Northern Comfort come to service our pool heater. We were quoted $99 to come out and $99 for diagnosis. The tech arrived and could not figure out the issue. He called Pentair tech support several times and still was unable to figure out the issue but raised the gas pressure even though that had never been an issue and nothing had changed since installation. In the end he spoke to a Pentair salesman that their company was familiar with who suggested turning a gas valve screw. It appeared to work and heater finally stayed lit. It was only after this I was told the bill was over $600. When asked what the additional $400 was for, i was told it was for "advanced" diagnostics. I guess the phone calls to Pentair? I was then told the initial diagnostic fee only covered 30 mins, and the additional time was $200 an hr. I was NOT told this before the appt and at no time did the tech tell me there was going to be an additional charge if he kept trying to figure out what was wrong. I ask to speak with the owner and was given a women on the phone who was very rude and told me never to contact the company again. I refused to pay the "advanced diagnostic " fee. Less then 24hrs later the pool heater overheated and shorted out the Stack Flue Sensor and stopped working. I have emailed the company several times and they have not responded. It now appears that their "fix" may have caused additional damage to the heater. I have been in contact with Pentair and they agree. I requested at a minimum a refund or that they return and fix the heater correctly. No response. Its very disappointing as they were recommended by a friend."

Gina C on June 2023

Emergency Service always available

"On May 17th we had Northern Comfort come to service our pool heater. We were quoted $99 to come out and $99 for diagnosis. The tech arrived and could not figure out the issue. He called Pentair tech support several times and still was unable to figure out the issue but raised the gas pressure even though that had never been an issue and nothing had changed since installation. In the end he spoke to a Pentair salesman that their company was familiar with who suggested turning a gas valve screw. It appeared to work and heater finally stayed lit. It was only after this I was told the bill was over $600. When asked what the additional $400 was for, i was told it was for "advanced" diagnostics. I guess the phone calls to Pentair? I was then told the initial diagnostic fee only covered 30 mins, and the additional time was $200 an hr. I was NOT told this before the appt and at no time did the tech tell me there was going to be an additional charge if he kept trying to figure out what was wrong. I ask to speak with the owner and was given a women on the phone who was very rude and told me never to contact the company again. I refused to pay the "advanced diagnostic " fee. Less then 24hrs later the pool heater overheated and shorted out the Stack Flue Sensor and stopped working. I have emailed the company several times and they have not responded. It now appears that their "fix" may have caused additional damage to the heater. I have been in contact with Pentair and they agree. I requested at a minimum a refund or that they return and fix the heater correctly. No response. Its very disappointing as they were recommended by a friend."

Gina C on June 2023


Paul Lent Construction

5.00(
7
)

Paul Lent Construction

5.00(
7
)
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers

Paul Lent Construction is a general contractor and has been in business for over 15 years. Paul is a sole-proprietorship and believes in a "customer first" relationship.

Paul Lent Construction is a general contractor and has been in business for over 15 years. Paul is a sole-proprietorship and believes in a "customer first" relationship.


sps pool services

4.42(
24
)

sps pool services

4.42(
24
)
Customers say: Quality work
1995 years of experience

We have specialized in above ground and in-ground swimming pools for over 15 years. It is our goal to leave every family we inspire with a smile and the satisfaction of a backyard staycation that is reliable and used year after year. My name is salvatore and i am looking forward to resolving your swimming pool needs. Now offering home surveillance installation!!! Are you aware of your surroundings?? You will be with an eye that doesn't sleep call today for a free quote.

"A known internet touch guy who tries to bully customers that leave him bad reviews Quoted me one price charged another with no communication just gave us a bill for 100 more than quoted Then threatened to send the “attorney general to my house “ what a tool then took to FB to try and be a bully but got bullied Refused to meet up personally just a s””” talker NYS sales tax audit in his future as well Charged 60 for bags that cost 20 see pic"

David S on August 2019

We have specialized in above ground and in-ground swimming pools for over 15 years. It is our goal to leave every family we inspire with a smile and the satisfaction of a backyard staycation that is reliable and used year after year. My name is salvatore and i am looking forward to resolving your swimming pool needs. Now offering home surveillance installation!!! Are you aware of your surroundings?? You will be with an eye that doesn't sleep call today for a free quote.

"A known internet touch guy who tries to bully customers that leave him bad reviews Quoted me one price charged another with no communication just gave us a bill for 100 more than quoted Then threatened to send the “attorney general to my house “ what a tool then took to FB to try and be a bully but got bullied Refused to meet up personally just a s””” talker NYS sales tax audit in his future as well Charged 60 for bags that cost 20 see pic"

David S on August 2019


PETTIS POOLS & PATIO

4.56(
16
)

PETTIS POOLS & PATIO

4.56(
16
)
Customers say: Quick response
Recommended by 93% of Angi customers
Recommended by 93% of HomeAdvisor customers

INGROUND POOLS, ABOVE GROUND POOLS, CASUAL FURNITURE, SPAS, SAUNAS, SERVICE, CHEMICALS AND ACCESSORIES

"Hard to get them to return calls or return a product . Had them install indoor pool & hot tub. Hot tub cover disintegrated & fell into hot tub within 3-4 years. Horrible ! Go with another company ! They are awful ."

C E on October 2021

INGROUND POOLS, ABOVE GROUND POOLS, CASUAL FURNITURE, SPAS, SAUNAS, SERVICE, CHEMICALS AND ACCESSORIES

"Hard to get them to return calls or return a product . Had them install indoor pool & hot tub. Hot tub cover disintegrated & fell into hot tub within 3-4 years. Horrible ! Go with another company ! They are awful ."

C E on October 2021


Colley's Pools & Spas

4.05(
22
)

Colley's Pools & Spas

4.05(
22
)
Customers say: Quality work
1963 years of experience

Family owned & operated. Colley's Pools & Spas has developed a solid reputation in the Western New York, Rochester, and Western Pennsylvania areas. Our commitment to provide each customer with quality products, personal attention, and after the sale, service has made us a leader in the swimming pool industry. Additional locations - 3066 W 26th St Erie, PA 16506; 10222 Mcallister Fredonia, NY 14063. Additional phones (814) 835-0540, (716) 672-2211.

"The project manager Dana was a joke, all she was worried about was getting the 57K once she had that she could care less what went on. I would not agree to pay all upfront- 50% and 50% on completion or they will do a poor job. They broke our fence and have not repaired it- it was a new fence and they hit it in 2 places in one area they bent the pole- nothing was even said about the damage until I brought it up- we were double charged for the concrete and when I asked for documentation they could not seem to produce it or even answer my concerns. We held back $500 because of the damage and threated not to complete the pool closing or give us the cover- which is valued at a lot more. Again 57K is in their pocket already-$500 does not really seem like much at all. They left a mess in the back yard and in our garage, the pool is not level it rides up on one side. I would NEVER recommend them to ANYONE. FInd another pool company these guy are really bad."

Dawn B on September 2022

Family owned & operated. Colley's Pools & Spas has developed a solid reputation in the Western New York, Rochester, and Western Pennsylvania areas. Our commitment to provide each customer with quality products, personal attention, and after the sale, service has made us a leader in the swimming pool industry. Additional locations - 3066 W 26th St Erie, PA 16506; 10222 Mcallister Fredonia, NY 14063. Additional phones (814) 835-0540, (716) 672-2211.

"The project manager Dana was a joke, all she was worried about was getting the 57K once she had that she could care less what went on. I would not agree to pay all upfront- 50% and 50% on completion or they will do a poor job. They broke our fence and have not repaired it- it was a new fence and they hit it in 2 places in one area they bent the pole- nothing was even said about the damage until I brought it up- we were double charged for the concrete and when I asked for documentation they could not seem to produce it or even answer my concerns. We held back $500 because of the damage and threated not to complete the pool closing or give us the cover- which is valued at a lot more. Again 57K is in their pocket already-$500 does not really seem like much at all. They left a mess in the back yard and in our garage, the pool is not level it rides up on one side. I would NEVER recommend them to ANYONE. FInd another pool company these guy are really bad."

Dawn B on September 2022


D & D Electric

4.43(
7
)

D & D Electric

4.43(
7
)
Customers say: Quality work
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers

we take great pride in helping our client base and our senior citizens who call us on regular basis. We have two trucks on the road and three full time employee's. All our electricians have over thirty five years experience and we wear company uniforms every day.

we take great pride in helping our client base and our senior citizens who call us on regular basis. We have two trucks on the road and three full time employee's. All our electricians have over thirty five years experience and we wear company uniforms every day.



Ace Swim and Leisure

4.00(
6
)

Ace Swim and Leisure

4.00(
6
)
Customers say: Terrific value
1962 years of experience

ADDITIONAL BUSINESS NAME: ACE SWIM SERVICE OF CHILE INC. ADDITIONAL TEL: 5852721034, 5853928300, AND 58567174180. ADDITIONAL ADDRESESS: 610 N GREECE RD, N. GREENCE, NY 14515, AND 3450 WINTON PLACE, ROCHESTER, NY 14623.

ADDITIONAL BUSINESS NAME: ACE SWIM SERVICE OF CHILE INC. ADDITIONAL TEL: 5852721034, 5853928300, AND 58567174180. ADDITIONAL ADDRESESS: 610 N GREECE RD, N. GREENCE, NY 14515, AND 3450 WINTON PLACE, ROCHESTER, NY 14623.


PETTIS POOLS & PATIO

3.88(
8
)

PETTIS POOLS & PATIO

3.88(
8
)
Customers say: True professional
1962 years of experience

FAMILY OWNED AND OPERATED. ADDITIONAL ADDRESS: 825 FAIRPORT RD, EAST ROCHESTER, NY 14445

"Pettis damaged our pool and liner by not closing the pool correctly, this was verified by the pool company that closes our pool now. When I had Pettis come out to take a look they denied everything and didn’t take accountability. If you love your pool don’t hire Pettis. The guys who came out were unprofessional and yelled at me when I wasn’t accepting their denials of wrong doing."

Andrea S on December 2022

FAMILY OWNED AND OPERATED. ADDITIONAL ADDRESS: 825 FAIRPORT RD, EAST ROCHESTER, NY 14445

"Pettis damaged our pool and liner by not closing the pool correctly, this was verified by the pool company that closes our pool now. When I had Pettis come out to take a look they denied everything and didn’t take accountability. If you love your pool don’t hire Pettis. The guys who came out were unprofessional and yelled at me when I wasn’t accepting their denials of wrong doing."

Andrea S on December 2022

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Pool and Spa Servicing questions, answered by experts

If you don’t clean your hot tub filters, they’ll build up dirt and grime, preventing them from filtering out contaminants like dirt and bacteria. The dirty water will then circulate through the filter and back into the hot tub, leading to dirty water, a damaged pump and jets, and low heat. This can lead to higher hot tub costs because you may have to pay for repairs.

Many people find saltwater tubs worth the upfront expense. They cost less to maintain than traditional hot tubs, so you can save in the long term. Maintenance is also easier, typically involving balancing the pH and cleaning the tub rather than adding chemicals. They’re also gentler on sensitive skin, and you won’t walk away with a strong chlorine odor.

Hot tub repair costs are less expensive than purchasing a new one, especially if your warranty is still intact. You can shop for a secondhand unit or find a deal for a trade-in. If the price to repair your hot tub is higher than the cost of a new one, consider replacing your unit.

How often you change the water in your swim spa depends on how often you use it. Most manufacturers recommend changing the water every three to six months. If you use your swim spa throughout the seasons, it’s a good idea to set up a quarterly deep cleaning schedule. The ideal instructions should be in the owner’s manual.

Yes, hot tubs are meant to be kept on permanently. It takes more energy to ramp up a hot tub when you turn it on, so leaving it on all the time is more efficient for your hot tub. You can turn the temperature down if you know you won’t be using it for an extended period of time to save on energy costs.

The Farmington, NY homeowners’ guide to pool and spa services

From average costs to expert advice, get all the answers you need to get your job done.