Get matched with top countertop and backsplash pros in Fairport, NY

"Primo did an excellent job. The quality of the work is outstanding and they always were prompt."

"They did a great job."

"Very professional outstanding work outstanding workmen truly craftsman absolutely outstanding"

"We hired Mike in 2020 right before our daughter was born. We needed and wanted a special addition in our bedroom, My wife and I dreamed of a big shower and a special place to wine down after our 12 hour days (both in the medical field). We saw mikes ad somewhere online and decided to call him, when we told him our idea he was very optimistic and was sure he can work something out for us ( he's a jack of all trades). Everything started out smooth we immediately wrote him a check for the deposit to start working Mike showed up first week. slowly started coming less, once twice three times a week. He expressed to us that he Doesn't work Fridays. We specifically expressed wanting a big 5x5 shower that we dreamed of always wanted, drew us up a plan for a smaller one. We wanted to pick out a nice vanity, Mike had other plans in mind. Wanted a pocket door, Mike tells us we cant it wont work, his partner disagrees and explains to him how it will work. At this point My wife and I can tell Mikes not a fan us lol , but honestly we don't really care since we're the customer and we've paid him, this is the line of work he chooses, we pay his bills, not the other way around. Instead of trenching the floor he decides to put in a "Sani flow" which he is adamant that he has installed plenty of times and feels confident with this being the best option. Mike does not install the Sani flow correctly, as the discharge pipe was not secured properly resulting in a major mess . the out come? Raw sewage and water spraying all out from behind our toilet , we lucky heard a noise and decided to call a plumber, when he opened up the crawl space Michael installed ( which we had to make bigger because it was to small to even reach your arm into the access the Sani flow" we see the worst outcome, water, sewage. The plumber we hired was adamant that whoever installed this Sani flow did not secure the clamp to the discharge pipe correctly and also cut it too short , resulting in water and pressure and raw sewage to spray out slowly over time ( because of the build up inside of the Sani flow). The macerater was clean, no obstruction. the Sani flow was working properly, it was the installation. When we texted Mike about this, he responded with short careless responses to my wife, of course he wouldn't come check it out, its a Saturday night he cant be bothered. Just sit and imagine this for a second, all this is happening in your bathroom, now your shower your sink and toilet are out of service and you text the guy who you had install it and he doesn't text back and when he does its short and with no care of the situation? He did say he would sell us a new Sani flow for $500. Hire yourself someone that will stand by their work, and if there is an issue, be a man and show up and correct his errors. Not some young guy driving a 60 thousand dollar work truck that works three days a week, and does not want to do what the customer wants, but what's gonna make him the most money by doing the least work and not only that but the job and work is done incorrectly."

"The guys did a great job on my project and Alex the owner was always there or available."

"Bob and his sidekick, Spike, worked with us on our kitchen remodel and we could not be happier. Two months after completion we still look at things that Bob suggested and marvel at how we did without them for so many years. In addition to being technically terrific, they are also personal in so many ways. They worked with us around some very trying personal situations for us and there was never a hesitation about being with us as we progressed. Don't go anywhere else!! Dan and Ellen"

"Ben and Brian came to our house and completed an electrical panel swap out from a 100amp service to a 200 amp service. Their professionalism and quick work saved us time, money, and future power capacity issues. They are experienced and knowledgeable all the way around. Thank you for the excellent work!"

"We have used Rich and Reg for years for all types of home remodeling projects; new bathrooms, new ceilings, back splash, new shed, retaining wall, new siding and more. I trust them completely and can't say enough good things about them both."