Get matched with top stair railing installation pros in East Norwich, NY

"This review is long overdue! We had the pleasure of working with Robert on renovating our new house from top to bottom almost a year ago, and we are still thrilled with the results. Their professionalism, attention to detail, and commitment to quality has created a deep trust in Robert. He is top of our list and we have recommended him and his team to all our family and friends. We knew he would be a good fit from the initial consultation. Roberto managed everything with care and great attention to detail. Robert and his team executed our vision so well and everyone who has been over have showered us with compliments at how good everything looks. Throughout the renovation Roberto maintained excellent communication, keeping us updated at every stage. They were always punctual, courteous, and willing to answer any questions we had. His team was respectful of our home and ensured that the worksite was clean and organized at the end of each day. The quality of workmanship has proven to be outstanding and the custom work will last us for years to come. Another impressive aspect of working with Roberto and team was their ability to stay on schedule and within budget. They provided a clear timeline at the beginning of the project and adhered to it, completing the work on time without any unexpected costs. Even after the project was completed, Roberto continued to provide exceptional customer service and followed up to ensure we were satisfied with the work. We highly recommend Roberto to anyone looking for a reliable, skilled, and professional contractor. Our new house is beautiful and suits us perfectly thanks to Roberto and his team!"

"Excellent. Very accommodating, very honest. Job well done. I loved their work, and they made sure I like what they were doing. They were dedicated to make sure everything done well and working properly. Would definitely hire them again."

"Remodeling, redesigning, restoring, reimagining, enlarging, expanding, interiors, exteriors, extensions, HVAC, electrical, architectural, residential, commercial, whatever your needs, OZ General Contracting Co., Inc. is the source. The resources of the OZ Team and its collaborators are unsurpassed and unmatched. The partnership, performance, efficiency and knowhow of its team leaves customers feeling comfortable, confident and at ease. I proudly make these statements based on personal experience. My family and I are OZ customers for over a decade. We can attest to the quality of work performed. OZ offers its customers a pallet of services: architectural, consultation, construction design and full project management. Moreover, the OZ Team is all inclusive: designers, electricians, plumbers, general contractor, project manager, kitchen and bath specialist, quality installation. The OZ showroom is extensive, digital renderings are specific to customer needs. The team members work in tandem to deliver quality and customer satisfaction. The team is customer-centric, communicative, and ensures adherence to the prescribed timeline. Work is done professionally and timely. More importantly, the relationship does not end upon completion of the project. The OZ Team is reliable, dependable, and responsive to customer needs – before, during and after the work is completed. OZ is indisputably the right choice!"

"I am very pleased with my remodel. Dave was professional and his crew were on time, worked every day and took care of my house like it was their own!"

"The initial meeting with John was promising. He was straightforward, easy to talk to, and quickly provided a quote without being pushy. I appreciated that he offered light recommendations without trying to upsell us. After that first meeting, I felt comfortable moving forward. I had John come out one more time so my boyfriend could meet him, ask a few more questions, and finalize the siding and color choices. The next morning, John texted early, saying he’d be by within the hour to pick up the $10,000 deposit. We were told materials would be ordered right away and the project would begin by the end of the month. However, as that date approached, we hadn’t heard anything. When we reached out, we were told it would be delayed by another week — and then again, another week. We were okay with some delays, but the complete lack of communication was extremely frustrating, especially since we needed to coordinate our work schedules. We were also told the work wouldn’t involve anything on the inside, but that turned out not to be true — which was a big issue since we have two pets. During the project, our flower beds and garden were completely destroyed. While some wear and tear is expected, there was no reason for a large boxwood bush to be crushed with a cinder block when there was clearly space to work around it. Several things were damaged, including blinds, window sills, a shelf, and part of the entrance flooring. While I understand that accidents happen during construction, what bothered us most was the lack of accountability. None of these issues were addressed until we specifically called them back out to deal with them. John never showed up for a single walkthrough, and to our surprise, the entire job was done by a different company altogether — not his own crew. That was something we hadn't anticipated, and unfortunately, we didn’t think to confirm it beforehand again our fault. The windows installed were low quality and very off-brand compared to what we expected. We had also discussed having decorative grills/grid lines in the windows, which were completely left out. In the end, while everything listed in the contract was technically delivered, the overall experience left a lot to be desired. The workmanship felt sloppy, communication was almost nonexistent, and the lack of oversight from the owner was disappointing. We definitely feel we overpaid for what we received. It’s partly on us for not being more proactive during the process, but someone who takes pride in their business would have at least done one final inspection or walkthrough."

"Completed beyond on expectations. Total Transformation. One comment by our neighbors - You have raised the bar for the community."

"Bob and his team are amazing ! They are kind and patient and can handle anything ! I was supposed to get tile flooring, but when there were complications (unrelated to them) and we had to completely change over to hardwood, their team worked with us with total ease no matter the obstacle. They give fantastic results at very reasonable prices. But more important (in my opinion) is how they really are just good people. For example, after dropping off my keys to the guys so they could start the hardwood flooring, I was driving to work and pulled over for a deceased animal. I was on the phone trying to figure out the best course of action when Bob walks up to me ! He also just pulled over to help the animal before even realizing his customer was the person next to it. Bob took over and brought the animal to a local animal hospital to be checked for a microchip and cremated. Actually so wild how positive of an experience I had in even the most stressful times thanks to Bob and his team. If you guys are reading this, thank you so much !!!!!!!"

"It was a small project and the owner of the company completed it. He took his time to do the project right and he is very careful to keep my home clean."

"RUN FAR AWAY FROM ALLIED AND TOM. Tom took my money and did not complete the renovations as per our contract. He lied about having a licensed electrician to do electrical work, it was just one of his workers who's not licensed. I paid for a dumpster and when it was delivered by tom it was already half full from another allied job and I was asked to pay the full amount of $950. Tom didn't listen to anything I said regarding the work I requested and he changed my design and did work that was cheaper for him. I was priced for one of my ceiling's to be ripped out and reinstalled with new sheetrock, Tom waited until I was away on business then he installed sheetrock on top of the bad sheetrock and told me he ripped out the old sheetrock and installed the new sheetrock, I found out when my EC cut holes to install lights and we found 2 layers of sheetrock preventing the lights from being able to be installed. Allied construction is a cheap, sneaky company who will steal your money and breach your contract. Do not hire these people Tom is a lair. Tom wore a gun in my house on his hip and told me "I use this to get paid by customer who don't want to pay". Tom left live 120v wires hanging out of the walls and ceiling, he removed a banister and didn't replace it for 3 weeks making my home very unsafe for me and my 9 year old son."

"Professional, Affordable, Excellent Work! We love our new kitchen and bathroom! From the beginning Mohammad Sayed stood out from the other contractors because he was professional, affordable and knowledgeable…even giving us sound advice before we hired him. His team did excellent work and were incredibly responsive, keeping us informed every step of the way. Mohammad always addressed our concerns promptly. He allowed us to lead the process by choosing what we wanted and how we wanted it. Mohammad and his team were professional, reliable, and made the entire process smooth and stress-free.
The communication was excellent, and we appreciated how Mohammad listened to our needs and incorporated them into the design. We wholeheartedly recommend this contractor."