Get matched with top storm drain installation pros in Derby, NY

"Plumber worked in the freezing cold to unclog my drain successfully. Plumber installed new water heater. Both services were satisfactory. Work area cleaned. I was quite happy with work both times"

"My sub pump went out Anthony and Brandon came to replace it. Notice that there was a leak in the wall where it drained out. They went outside and actually dug up. Drain found the league that the pipe broke and repaired it for me very good job. Thank you, you guys."

"They worked very hard to solve the problem and got my drain clear."

"Received a quote on Thursday and install was performed on the following Tuesday. Installers were prompt, polite and neat. Would definitely recommend this company. Everyone we came in contact with was a pleasure to work with!"

"They did a great job but when I would not spend 13,000 to do drain tile on top of the sub-pump they would not return my call to finish repairing two more cracks."

You can always count on Frank's Mr. Plumber to get the job done right the first time. \n \nWe offer 24/7 service to our valued customers, including holidays and weekends, because we believe you deserve to live in comfort at all times. Please let us know how we can assist you with your plumbing needs.

"The sink is draining well and no leaks so far?"

"Had severe leaks in the basement. Called Lock Tight (and others) for estimate. Was given a very comprehensive plan to not only fix leaks but to also move as much water away from the house and work that came with a transferable warranty for 30 years. So although the cost was $23,000 we knew we were not going to go through the **** we endured last fall so we put down a deposit in March. For the next few months we worried that we were spending too much. Then the work began. Three days before there was a moderate rain and the water poured in which helped us cope with the cost. Work began and the job supervisor Tom and his crew arrived and went over every detail of the coming days which began with jack hammering the basement floor. After an hour and 45 minutes they broke for lunch so I of course went downstairs to see the 'damage'. I was astounded to see that in that short amount of time they had managed to complete about 280' of the 300' necessary. The speed of the work was a recurring theme. They had laid a protective membrane over the hardwood floor that led from the basement door to the front door which I am sure is standard among every company that does this type of work. What was extraordinary was at the end of the day when they were preparing to leave. I saw a worker on his hands and knees pulling up the barrier working his was out the front door. Every couple of feet he would reach out and pick up small debris, place it on the barrier and continue folding it up trapping it. This was done everyday. At the end of day one all of the old drain tile had been removed and all concrete debris, stone and clay tile removed. They then in essence power washed the basement floor leaving it cleaner than when they found it. Other highlights: They dug the tranches to tie my downspouts into the Town storm drain but instead of just digging the trench, they removed the grass and rolled it like sod so it could be replaced eliminating any reseeding from me. All I was required to do was water that grass everyday; something that every single person on the crew reminded us of at least once before leaving that afternoon. It felt like they were as concerned with it regrowing as much as we were. At the downspouts and in several locations in the basement are cleanouts so every two years or so I can flush all of the pipes and keep this system like new for many years. They worked through heat, they worked through rain and we never heard anyone complaining which brings me to the crew itself. This was a very physically demanding job and the amount of work they accomplished in one week still amazes me. Every member of the crew was professional and pleasant. no matter who we asked a question to, we were always given an answer. Never did someone tell us we had to ask someone else which showed they were all knowledgeable in their job as well as the specifics of what we had paid.for. Lastly and while perhaps not important to some of you reading this but of immense importance to us was their interaction with our 2 year old daughter. For five days she had strange people coming into her house and making quite a bit of noise so of course she was very curious. Countless times when we would look away she would head over to the areas where, as she put it, 'the boys' were. She oversaw some of the digging as well as he removal of much of the basement debris and no matter how many questions she asked, no matter how tired they were, each and every member of the crew would engage her with a smile on their face. This includes the poor guy who she told to "keep digging." When the day came for them to pack up leave for the last time my daughter was asleep. My wife actually woke her up so that she could say goodbye to her new friends, knowing she would be disappointed if she missed them. I guess maybe the best thing I can say is that we did not buy an in-ground pool or a bathroom or kitchen remodel. We spent $23,000 on work that in fact we cannot even see. We can't show it off or even step back and admire it. Yet knowing this very important job was done with such professionalism and attention to detail as well as the manner in which the crew conducted themselves I don't think we could be happier. I have been and will continue to recommend Lock Tight to everyone."

"Very professional , honest & accommodating. My Cellino plumber readjusted my cost after realizing the work did not entail what heâ d included in the itemized cost assessment. I was pleased and impressed with his honesty . They were responsive to come out twice after job was completed to assess the problem with item theyâ d installed with no charge ."

"I had a fantastic experience with Dan. Several other companies had quoted me outrageous prices to install a back-up sump pump, but Dan surveyed the situation and gave me a fair and reasonable quote. On the day of installation, the work was performed smoothly and Dan kept me appraised all the way through. I would recommend Dan's service to everyone looking for quality work at a fair price."