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Recent Pool Installers Reviews in Cicero

  • Indigo Swimming Pools & Spas Inc
    5.0
    This ended up being a wonderful experience for my husband and I. Our primary residence is in Upstate New York and we wanted to install a pool at our home on the Island. We dealt with a few different companies to discuss our desires, seeking their expertise in design, etc. This entailed that they to go to our property to prepare and offer a design, communicating with us over the internet and telephone. During this period we delved into their backgrounds through a variety of public sources such as Angie's List and also checked with local sources. While others fell short, we found Indigo to be responsive in every way and the presentation of design and knowledge of the salesperson substantially better than any of the others. We flew down in early November to finalize the deal. They spent over 2 hours with us, helping to pick out colors, tiles, add-ons, all the time discussing the pros and cons of each. Once this was completed we were even shown a 3D computer imagine of just what this would look like when finished. They were steadfast in the construction schedule of 6 to 8 weeks - after the permit was obtained from the municipality and we were steadfast in our need to have complete by mid-February, our the mid-winter break. We also wanted weekly updates with pictures as work progressed from stage to stage. We were so pleased with the progress, the communication and the professionalism of these folks. We flew down once during the construction phase and were pleased to see that the construction was kept neat and orderly (a pet peeve of mine as I am a developer of affordable housing) and that the worker's were friendly and professional. Within 2 weeks of projected completion, Pat, the owner called and followed up with an email of the remaining timeline for completion, allowing us the opportunity to schedule a visit for the final inspection of the work. He gave us a brief overview of the system as our trip was short and scheduled us for 'pool school' upon our return in February where they will spend at least another 2 hours going over the system in depth and its use of all the features. During our absence, the company will also be maintaining and looking upon the operation of the pool for a very reasonable cost. In short, this locally owned company was absolutely terrific to deal with and we found them to not only be responsive and professional but to be trustworthy and true to their word. So refreshing to see. Thank you to all of the folks at Indigo Swimming Pools and Spas
    Donna B.
  • THE PORCH FACTORY
    5.0
    They did an excellent job. The people were excellent. They were good on follow up. I hired a general contractor and I think he is following up with them.
    Laurie O.
  • Tarson Pools & Spas
    5.0
    They were very good. The only problem that I had was after the pool had been installed and finally filled, there was a leak. It took a couple of calls to get the service guy back out. He then had to come back again with another guy and another part, and they fixed it.
    Amy W.
  • Tarson Pools & Spas
    4.0
    We used them for chemicals and stuff when we had our old pool. We enjoy our pool. They were very professional and got it done in one day. The people we worked with to buy the pool were very helpful. We were very happy with them so we would recommend them. We would use them again.
    Donna D.
  • Tarson Pools & Spas
    2.0
    The pool was paid for in full prior to the start of construction, which was our mistake. We had absolutely no leverage on the company after they had all their money. They came out as scheduled for the first two days and then we didn't see the installers for 6 days. They showed up "fairly" regularly after that, but not every day. When we were contacted by Tarson's concrete guy, we were informed that what we paid for did not include a gravel base for the concrete. That was at our own expense. So even though we paid for the concrete through Tarson, we didn't pay to have it done correctly. The installers, when back filling their work did not get off their machine, so anywhere that required manual backfill was not complete. I paid their installers to do the electrical work for the pool, but it did not pass inspection. Even though notified of this by the inspector, their electrician has not been back out to finish the work and make it right. Their warranty is short. The second full summer we've had the pool, the liner has come out of the track in several locations. When contacted, Tarson states that this is not covered under warranty anymore and would cost us at least $100 to have a tech come to the house and fix it
    Kevin H.
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      Angi Ratings

      Featured Rating:
      3.8

      Swimming Pool Companies in Cicero are rated 3.76 out of 5 based on 214 reviews of the 5 featured Cicero pros

      The Angi rating is an overall rating based on verified reviews and feedback from our community of homeowners.