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"The first mistake was in their measuring and I ended up with too big of an insert. (This was almost eight years ago, and I let it go, although unhappy.) Because of the size miscalculation, installation took much longer. Come dark, the work quality seemed to change. In the end I was told nothing was getting in my chimney and they did not install an actual chimney cap. The resulting problem of 2018... This spring, a bird made it all the way down to my unit, alive. Affordable wouldn’t take care of anything except to say I could book a cleaning for inside the insert, which wasn’t the problem. Luckily I found a company that would help. Upon removing the insert, they found debris accumulated in the liner, and multiple dead birds. (The new bird had died, and there were apparently others prior.) This hazard had been ongoing for years, unbeknownst to me! Affordable said I should have called sooner?! Communication was drawn out for months, so it’s now October and I finally know Dave is not accepting any responsibility in my $891 repair bill that stated: *intake liner not to top of flue *open hole in top plate *no animal protection present *birds have entered into flue area, old smoke chamber, and have nested *unit must be removed and cleaned *new liners and termination cap required for safe, efficient venting. Needless to say I am very disappointed in my company choice and certainly do not recommend Affordable Heating."

Lynette W on October 2018

Additional DBA - Affordable Heating.

"The first mistake was in their measuring and I ended up with too big of an insert. (This was almost eight years ago, and I let it go, although unhappy.) Because of the size miscalculation, installation took much longer. Come dark, the work quality seemed to change. In the end I was told nothing was getting in my chimney and they did not install an actual chimney cap. The resulting problem of 2018... This spring, a bird made it all the way down to my unit, alive. Affordable wouldn’t take care of anything except to say I could book a cleaning for inside the insert, which wasn’t the problem. Luckily I found a company that would help. Upon removing the insert, they found debris accumulated in the liner, and multiple dead birds. (The new bird had died, and there were apparently others prior.) This hazard had been ongoing for years, unbeknownst to me! Affordable said I should have called sooner?! Communication was drawn out for months, so it’s now October and I finally know Dave is not accepting any responsibility in my $891 repair bill that stated: *intake liner not to top of flue *open hole in top plate *no animal protection present *birds have entered into flue area, old smoke chamber, and have nested *unit must be removed and cleaned *new liners and termination cap required for safe, efficient venting. Needless to say I am very disappointed in my company choice and certainly do not recommend Affordable Heating."

Lynette W on October 2018



Avatar for ANC Heating and Air Conditioning

ANC Heating and Air Conditioning

4.08(
26
)

ANC Heating and Air Conditioning

4.08(
26
)
Customers say: Super punctual
62 years of experience

ANC is proud to have been voted the number 1 heating and air conditioning contractor in the southern tier of ny by the readers choice awards, 25 years in a row and we enjoy a very positive rating by the better business bureau, simply due to the case that we treat our customers like family. ANC also has one of the largest fireplace showrooms in the area so our customers can actually see and use one of our superior hearth products.

"I posted a detailed UNSAT rating of the BBB sites. Net - I have called ANC 17 TIMES over the last 2 years to replace 7 pieces of siding they damaged when installing my new AC. They have given me every excuse under the sun, bad company credit card when ordering the siding, company sent soffit instead of siding, Lloyd Jr isn’t responding to service tech, “ will call you back tomorrow “ weeks go by and I still have to chase them. Guess it’s time we go to court."

Steve K on October 2023

ANC is proud to have been voted the number 1 heating and air conditioning contractor in the southern tier of ny by the readers choice awards, 25 years in a row and we enjoy a very positive rating by the better business bureau, simply due to the case that we treat our customers like family. ANC also has one of the largest fireplace showrooms in the area so our customers can actually see and use one of our superior hearth products.

"I posted a detailed UNSAT rating of the BBB sites. Net - I have called ANC 17 TIMES over the last 2 years to replace 7 pieces of siding they damaged when installing my new AC. They have given me every excuse under the sun, bad company credit card when ordering the siding, company sent soffit instead of siding, Lloyd Jr isn’t responding to service tech, “ will call you back tomorrow “ weeks go by and I still have to chase them. Guess it’s time we go to court."

Steve K on October 2023

Gas Logs questions, answered by experts

In North America, pipe measurements are listed as the nominal pipe size (NPS). This measurement refers to the outside diameter. As an example, a 1/2-inch copper pipe has an outside diameter of 5/8 of an inch. If a hardware store lists a pipe as having a 2 NPS, it means that all the pipes with this measurement have a 2 ⅜-inch outside diameter, regardless of wall thickness and inside diameter.

A local natural gas plumber, gas fitter, or gas line specialist should fix gas leaks. Installing gas lines and connections improperly can lead to dangerous gas leaks and explosions. Only a certified plumber or gas line specialist should run gas lines. This is not a job to try out DIY skills, so hire a professional gas plumber or gas line specialist immediately to find the cause of the leak and fix it quickly.  

Yes, professional services typically include venting, gas line installation, and necessary permits.

Leaks, low pressure, or inefficient flow are common problems needing professional repairs.

If you suspect a broken gas line in your home, turn the gas off at the mains and call a nearby emergency plumber. Don't attempt to fix it yourself, and don't use anything that could cause a flame or a spark. Your pro has the tools and experience to safely repair the gas line.

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