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"We had Real Help Concrete complete a few projects including installing a new concrete driveway and refinishing and recoloring our stamped concrete patio. Both jobs were done to perfection. Our experience from start to finish was very positive. Josh and his team are very professional and detail oriented. It was clear upon meeting them that they were extremely good at what they do both from a business standpoint as well as from their workmanship. We are very pleased with the work and would highly recommend them!"

"I had Modern Window put in a very large window right in the front of my house, a window that changes the entire look. They use ProVia products which are made here in the USA. This is not a ProVia review as they are the only reason my sanity is remotely intact after this ordeal. I was PROMISED by my salesman a clean, finished look. I have gotten nothing but the opposite. After the install I contacted the company due to the attached pictures of the "finished" product which was embarrassing and just shy of dangerous to my house. The roof was built right over top of my existing siding and caulked on. The shingles were not the right color which they had blamed on supply chain issues (They went to home Depot the day of install for them. I ordered the window and install with detailed instructions months prior) flashing was wavy, uneven, and had large gaps. Great for a fresh hornets nest. The roof was FAR from centered. And they've all but destroyed my landscaping. Oh yeah. I almost forgot I couldn't open the brand new window because it touched the roof. "okay sir we will fix it" I was scheduled a month out for them to redo it. Fine. Companies are busy. I get it. Well today they came to redo it. The hole in my siding? Too small. The frame of the roof? Split at almost every corner due to them not predrilling. The J-channel to keep water out? Wavy and uneven. Then it started to rain and the installers left saying the office would call me shortly to schedule them to come back leaving two gaping holes in the bottom of the roof. I'm beyond angry at this point. How does a company like that get 4.8 stars? Regular windows? If you don't know how to do the job hire somebody that can. If your wondering too the job was just shy of $9000. That doesn't like like $9000 to me. Don't waste your money, go with anybody else. Even a stranger that says they can do it, at least then you'll get what you pay for. UPDATE 9/14 Forgot to mention during install they tried to leave a ROTTED sil for this behemoth window to rest on to save a buck. Attached picture. Today after having left this review and leaving an angry E-Mail to the GM I was sent out a two man crew to "rectify" the issue. Rick, the owner had a conversation with me about what was expected and I told him the solution to the problem is to remove the overhang, cut the siding down larger, and replace the overhang adding J-channel for a clean, watertight, finished look. He told me that's not an option and instead we would have to figure out another solution. God bless Adam and Brandon for all of their hard work today making it to where at least now it looks like a professional FIXED a botched job. Granted I am still going to have to remove the overhang to reside my house and we had to get quite creative with the caulk, but hey. Now I won't get laughed at by my neighbors and it will keep the expensive new window dry for now. When the guys finished the mcgivered fix to an awful situation I had a conversation with Rick and he wanted to know if I was satisfied. I explained to him that I am not and for me to be satisfied the roof would have to had been redone to the correct size and J-channel flush all the way around. He said he's sorry and instead insulted me with a gift card for my wife and I to go to dinner. A gift card for those who don't know won't keep my window watertight or help me to not redo all their hard work when I need to redo my siding. Anyhow he asked that I take down this review. I will not, I do NOT recommend Modern Window to ANYONE. Especially not someone who won't babysit the guys and might look at a botched job and think it's all okay. It's all fun and games until it's raining inside after all. At this point I'm considering legal action for Deceit, Fraud, and Defective Construction Work as I know for a fact the framing is cracked, splitting, not flush to the wall, and I'm pretty sure the ONLY thing holding the weight of the window. Pretty sure bribery is frowned upon too. FIND ANOTHER CONTRACTOR!!!"

"If I could give no stars, I would. We received a quote for a raised patio and addl concrete pad along the garage. The quote was fair and we signed a contract for "raised patio and pad". Fast forward a year, we have the sales associate come out to quote us on extending the pad and - low-and-behold - the pad wasn't included in the original quote?! The pad referred to in the quote was apparently the step to the raised patio? The steps are quoted separately?! Forgive my misunderstanding, but I would have thought that the steps up to a raised patio would have been all one price. Raised patio without steps? Anyway, he quotes us on the original pad and it's $800 or bust with the explanation of - "I'm human and there's a lot of dogs and babies in the office". I recognize people make mistakes, but when you provide a quote, and you make a mistake, I am of the opinion you should own said mistake. I'm not saying he should do it for nothing, but I don't have $800 laying around to throw at someone who is too busy with dogs and babies to complete a quote. Not to mention, we did receive other quotes and chose them based on the job we proposed. And, as if that's not enough, the patio wasn't what we discussed. I was very clear that I wanted the patio at the same height as the existing deck and yet, he took it upon himself to add a step down from the house. No phone call, no discussion, just throws a step down where I said I didn't want one. Maybe there was a reason for it - but I should have been told that on the onset. I was told I would get my deposit back, and upon my request there was no attempt to reconcile or understand why I was asking for it back. I'm not saying they should beg for my business, but I cancelled a $6k job that I waited a year for and they have no investment in us? Are they getting that many requests for deposit returns that it's not worth their time to find out why? YIKES! Needless to say, their unprofessionalism is profound. I definitely dodged a bullet on this one."

"Ivy Lea replaced a leaky roof over my sunroom with ...a leaky roof. The roof is under warranty and i have been waiting for nearly 2 months for a water test. i have placed countless calls. clearly honoring a warranty is not their priority."

"Best damn work in WNY ! Absolutely gorgeous pad I now have! Meticulous from start to finish!! Every person that drives by and attends Bungee fitness says when they pour on their property they are going with Elite!! I could not be happier!!!!!!!"

"Went very well. Great service and communication and great work performed."

"Excellent!"

"We have had a very poor experience with Solid Ground that began in April 2023 when they installed a new patio for us. The patio that was installed had a defect for some reason. While I don’t want to speculate, we were told from the employees of the company that there was an issue with the sealer months later, but we are unsure of what caused the defect. After the patio was poured, we reached out to see if there was in issue due to the funny look of the concrete, but the company told us everything was fine and the patio just needed time and all would look okay. We moved forward with building an outdoor kitchen on the patio after waiting the appropriate amount of time that Tony told us to. Here’s the issue-as of the last summer, the patio still looks terrible. We reached out in July of 2024 when Tony sent his guys to check out the patio to see what could be done, as we had spent over 10k additionally on the outdoor kitchen that is sitting on the patio. When the guys came out, they brought a solution to seal the patio, but told us that it would not fix the issue. They told us that we they would not recommend this solution, but they don’t know what’s going to fix this. After Tony dodged some more of our calls, he reassured us that he would have a solution and sent a third party company out, called the Seal King. While the Seal King was very nice and informative, he told us that the solution would cost 5k, would need to be done every 3-5 years (costing an additional 5k each time), and would not be a natural look that we wanted for a simple concrete patio. This all occurred around September 2024, and ever since, we have been awaiting a solution from Tony still as he continued to tell us that he needed to look into solutions-cutting around the kitchen and pouring a new patio or moving the kitchen to pour a new patio. At this point, we have still not heard from Tony as he wanted to talk to his lawyer about all of this… Realistically, we will need to spend over 10k to have this addressed and done correctly. We are in a much worse position than we were 2 years ago before Solid Ground poured a discolored patio and assured us it was okay to move forward with an expensive kitchen build. Not only were the defects in the patio disappointing-I don’t think we have seen Tony since the day the patio was poured, he leaves us waiting for months at a time, and does not seem as though he is actually trying to address these issues. Thank goodness that his employees were honest and transparent with telling us that the patio did not look normal and that Tony’s solution would not fix it. Pictures are of the discolored patio and kitchen. There are 3 noticeably different colors/variation-the blotchy look that covers most of the patio, the dark gray on the stairs (the whole patio was supposed to be the same color), and the spot where they ran out of concrete/cement during the pour and had to get bags to complete the patio. We didn't capture the test spots form the employees applying sealer that is by the kitchen."