"I should have just done it myself. A lot of the problem was mine. I booked them, thinking I needed 5 locks done, but it turned out I only needed 1. They were very patient with my fluctuating understanding of my needs. The fee to come out is worth it if they're doing 5 locks, not if they're doing 1 lock. I think this is true for all locksmiths. The lock was replaced quickly; that part of the job was fine. I wasn't thrilled with the hard sell. Nothing against them, but, if you only have 1 to replace, go to Home Depot."

"Tom is an excellent locksmith who provides his services at a reasonable price while providing excellent customer service. You can’t ask for more! We highly recommend him."

"Although the locksmith came later than he said he would he was very polite and very professional."

"I called Joe earlier this week. We discussed the scope of work that we were looking for. He gave us an estimate/quote. He had no problem coming on a Saturday to provide the service. Joe arrived on time and ready to get to work. He set up in no time and explained what he was doing and answered any questions right in stride. When he left, we couldn't tell he was even there because he left no trace. The service came out exactly as we had hoped for the price was spot on the estimate/quote on the phone. We will definitely look to Joe at All Access for any future locksmith needs and will be quick to recommend him to friends and family."

"Dennis was amazing! I called him on a Tuesday evening and he was at my door the next day. We just bought a house so we needed all of the locks changed. He is punctual, friendly and great at what he does. Please don't hesitate to use An American Locksmith!
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"Locksmith was friendly and helpful. They responded to my call with a prompt appointment and showed up on time. Quality products and great service."

"They were prompt ... actually more like "in a hurry" ... even though they said they gave me "a bargain" it still seemed costly to me, but I haven't had any dealings with locksmiths in a LONG time, so prices may be quite a bit higher than I thought ... on the bright side, the locksmith knew exactly what he was doing and was very efficient ... I had the feeling that he "had places to go" and was "very directive.""

"Overall a 100. I would truly refer the locksmith to friends and family. As I stated u will get ur monies worth with quality care."

"I was accidentally locked out of my bathroom that morning.    
Everything went very well with M&D when I called for their help.  The customer rep who answered the telephone had great customer service skills.  M&D were quick to respond and they managed my expectations around the locksmith's time of arrival.  M&D sent a very competent worker named Daniel who assessed the situation and described all my options and prices before moving forward.  Of course, I would have liked the total price to be lower but the locksmith was so professional that I decided to replace other old/missing locks in the house as well.  
Daniel went back to the store, collected the additional door knobs and locks and returned to complete the rest of the job. He moved quickly and efficiently and was very pleasant to interact with.  In addition, he gave me quick tutorials on a couple of the new locks.  I was very pleased to have so much work done after having postponing the lock changes for so long.  M&D turned my bathroom lock-out accident into a positive experience! 
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"excellent, he responded right away and got the job done quick with excellent results!
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