Get matched with top basement waterproofing pros in Alexander, NY

"The Never Wet Basement workers all did a great job. They cleaned up after themselves very well. They were respectful. They asked me questions when needed. They didnâ t rush through any of the work I would recommend them to anybody who needs their basement done. Great job guys. Thanks again."

"We had Everdry waterproof our basement almost 30 years ago and so far never a problem."

"The project: Frank's Basement Systems installed new drain tile around about 75% of my basement. They also added their BrightWall in a few areas. Pros: First of all, the project was completed, and I'm very pleased to say that the drain tile seems to be doing it's job. When it rains I'm not seeing any water in the formerly-problematic corner of the basement, so that's a big success. I'll add that our salesperson Ray was an absolute all-star to work with. He did not try to upsell us, and he stayed in communication after the job to make sure we were satisfied. He really made us feel like he wanted what was best for us and our home, and we tremendously appreciated that. Cons: The whole crew called out on the second day what was supposed to be a two-day job, so it ended up taking much longer than we hoped. That second day was a Friday, so we were stuck with the basement a mess over the weekend and into the next week, which was tough. The drain tile had to go under the stairs to the basement and those stairs were absolutely demolished and had to be replaced. They told me while they were on-site that it was going to be my responsibility to replace them which left me without the bottom three stairs to my basement for a couple of weeks, but ultimately they connected me with a contractor who put new stairs in for us. During the job they accidentally caused a leak in one of my steam pipes, but they also helped me find a company that would replace that as well. Lastly, they left the basement a dusty mess. In fact, we still have to wear specific shoes into the basement because even after vacuuming and mopping a few times, it is still so dusty, and that dust gets tracked to the rest of our house if we leave our "basement shoes" on and go anywhere else. Overall: Frank's gave us a good price and, again, we sincerely appreciated Ray's guidance before and after the job. The most important thing is that the drain tile is working, so despite a few challenges we are satisfied with the outcome. We will be calling Ray back in a couple of years when we need to do the rest of the basement...hopefully some of the dust will be gone by then!!"

"It was fantastic. This crew work so hard all day long. Each crew member knew his job and they seemed like a finely tuned military unit. The work was completed in one day and the property looked as though they weren't even there. It has been two and a half years since this work was done and there hasn't been so much as a drop of water in our basement. Could not be happoer with the work.
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"I went with another business many years ago, and they never solved our problem with water seeping into our basement. Hired Erie, no more wet basement. They are expensive but you get what you pay for."

"With our current situation in Rochester with the virus, I did not expect to have the job of clearing basement drain addressed in the same day I called. I assumed I would begetting on a list for sometime in the future. Instead John said he could do it in 3 hours. Efficient, cleaned up after and paid in 1 hours time."

"Great company to work with, very friendly knowledgeable people and customer satisfaction is their goal. Matt and his crew did a superb job restoring our finished basement after it got flooded when our sump pump had failed during heavy rains. Dual pumps were installed, along with waterproof and mold proof walls and flooring and a Sedona dehumidifier air purification system."

At Highlander Waterproofing & Foundation Repair, we are the area's trusted experts specializing in basement and crawlspace waterproofing and encapsulation, along with foundation repair services for bowing and buckling walls, floor and wall cracks, and full foundation rebuilds to name a few. When you contact Highlander for a free inspection, you are choosing a BBB A+ Accredited, two-time Torch Award for Ethics Winner, with our most recent years 2021, 2022!

We're a locally owned and operated company that values honesty and integrity in all aspects of our business. We offer a variety of Building Site Preparation, Excavation and Major Grading services that are customizable to each individual project. We pride ourselves on the quality of our work as well as our commitment to outstanding results. We look forward to building lasting relationships with our clients and guarantee your satisfaction!

We are a local small business that strives to put out quality work for a quality price. We work directly with our customers to make your dreams reality