Best basement waterproofing pros near Le Roy, NY

"They did a good job fixing my basement water problem. They were professional and knowledgeable."

"Hi i hired Everdry about 14 years ago to waterproof my basement. They were great to work with kind courteous and polite...i recently and a small issue, i called we set an appointment they came and fix the issue and were done..thanks so much.i would recommend Everdry Waterproofing to any home owner with basement issues. THX AGAIN"

"Good salesmanship and promises up front , high prices. Apparently it's a crapshoot what work crew you get. The crew I got did extremely sloppy work, made lame excuses for shortcuts they took and damage they did, needed constant supervision to check on the work quality, took triple the estimated work time, (promised 2 days, took 6 and kept us and our kids up until 10:30 pm the on last day because they had another job scheduled), and finally needed the intervention of a supervisor in order to finish with barely acceptable job quality with a gravelly mess left around my sliding door. They used property without permission. It was overall an unpleasant experience having them in my living space, I ended up having to move out until they were finished. I hope never to have to repeat that experience. Hopefully the work they did will be effective in keeping water out of my basement during any upcoming monsoon."

"The project: Frank's Basement Systems installed new drain tile around about 75% of my basement. They also added their BrightWall in a few areas. Pros: First of all, the project was completed, and I'm very pleased to say that the drain tile seems to be doing it's job. When it rains I'm not seeing any water in the formerly-problematic corner of the basement, so that's a big success. I'll add that our salesperson Ray was an absolute all-star to work with. He did not try to upsell us, and he stayed in communication after the job to make sure we were satisfied. He really made us feel like he wanted what was best for us and our home, and we tremendously appreciated that. Cons: The whole crew called out on the second day what was supposed to be a two-day job, so it ended up taking much longer than we hoped. That second day was a Friday, so we were stuck with the basement a mess over the weekend and into the next week, which was tough. The drain tile had to go under the stairs to the basement and those stairs were absolutely demolished and had to be replaced. They told me while they were on-site that it was going to be my responsibility to replace them which left me without the bottom three stairs to my basement for a couple of weeks, but ultimately they connected me with a contractor who put new stairs in for us. During the job they accidentally caused a leak in one of my steam pipes, but they also helped me find a company that would replace that as well. Lastly, they left the basement a dusty mess. In fact, we still have to wear specific shoes into the basement because even after vacuuming and mopping a few times, it is still so dusty, and that dust gets tracked to the rest of our house if we leave our "basement shoes" on and go anywhere else. Overall: Frank's gave us a good price and, again, we sincerely appreciated Ray's guidance before and after the job. The most important thing is that the drain tile is working, so despite a few challenges we are satisfied with the outcome. We will be calling Ray back in a couple of years when we need to do the rest of the basement...hopefully some of the dust will be gone by then!!"

"Excellent service. Did a great job cleaning, sealing and painting my basement."

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About 6 men did the work. They were very organized. They covered the path from the door to the basement where the inside work was done. They were polite, professional. The foreman kept us abreast of progress. He did took seriously questions that my wife and I had. He did not talk down to my wife. They moved and covered up everything in the basement with plastic. I had moved a lot of  stuff out ahead of time. They dug about a one foot wide trench along the inside  perimeter of the basement, installed drain pipe and re-cemented with several vents. The pipe runs to the new sump pump. They did repairs and drainage on the outside perimeter as well. Everything was hooked up to pre-existing storm drains. The work took three days.

My only mild complaint is that the utility sink in the basement pitches slightly forward, and so it does not drain as completely as it should. I did not ask them to fix it.

We had this done in response to water in the basement. We did not have a sump pump prior to this and had 9 inches of water in the basement last February. We have not had much rain, and so I cannot verify that all is OK, but it seems to be at this point.

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"I went with another business many years ago, and they never solved our problem with water seeping into our basement. Hired Erie, no more wet basement. They are expensive but you get what you pay for."

"John stopped by last week to give us an estimate to install an outdoor water faucet off of the existing house plumbing. We accepted his price and set a time for installation the following week (today, 7-30-2019). The work was done in a timely professional installation. John is very personable, knowledgeable, and polite. I will keep him in mind for all of our plumbing work. Patric & Cindy Amarando"

"Great company to work with, very friendly knowledgeable people and customer satisfaction is their goal. Matt and his crew did a superb job restoring our finished basement after it got flooded when our sump pump had failed during heavy rains. Dual pumps were installed, along with waterproof and mold proof walls and flooring and a Sedona dehumidifier air purification system."

John Betlem Heating & Cooling is a 3rd generation company founded in 1941. They provide Residential HVAC, Electrical and Insulation Services to Rochester, NY and the surrounding towns. John?s slogan that still holds true today is to do ?whatever it takes? to satisfy customers. \n \nJohn Betlem is a premier family operated solutions provider, passionately committed to the health, safety, and comfort for all they serve.