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"Excellent customer service and excellent product."

"Great job, fast and professional "

"Like most people, we went into the task of finding a roofing company with some anxiety because of the expense. Every step of the way Sparks Roofing did an excellent job of setting our mind at ease. We were looking for a company with experienced professionals who could do the job at a reasonable price. And we found it with Sparks Roofing. First we dealt with Francisco, who gave us a free estimate. He has 20-plus years in the roofing business and answered all our questions to our satisfaction. Then a date was set for the project and it only took the crew two days to remove the old roofing material and install the new. The crew members were polite and kept our property clean of debris as advertised. Both days Stan the owner of Sparks Roofing paid visits to oversee the work and ensure everything was done right. Stan also has 20-plus years in the roofing business and is a real pro. The company gave us a choice of roof colors and we think the new roof has made our house look 20 years younger. Of course, the proof of the pudding will be how long the roof lasts. But Sparks Roofing struck us as the most honest and professional company of the four we secured bids from."

"We recently built a new house south of Carson City and used Carson Valley Glass for all our interior glass – both the materials and the installation. Our project included multiple bathroom mirrors (both rectangular and oval shapes), shower enclosures (frameless glass in both ½ inch and 3/8 inch thickness), and glass fronted kitchen cabinets. We’ve also used Carson Valley Glass for small projects – last year we broke one window at a small cottage. Carson Valley Glass supplied us with glass in exactly the right size to repair the window ourselves – and for a much better price than others quoted. We highly recommend Carson Valley Glass for projects both large and small."

"I was pleased with Brite Glass for car windows, so went there for windows and a shower surround 2 months before listing our home for sale. Owner Rob Hardy helped me, said to email window photos and sizes, which I did. He sent my email to Robert Wilson our “manager who quotes and schedules.” It took 1½ weeks to get a call and 2 more weeks to get the measurements for quotes. Then it was 1 quote for windows and shower surround, not split as requested. We had to pay half up front. After 2 more weeks, at install 2 windows were broken (1 not planned to be replaced), so we had 1 badly fogged and 1 broken window, broken glass on our patio, and no shower surround as it was the wrong size. It took Robert 1 week to place a reorder, and 3 more weeks to reschedule an install, at which 1 window and shower surround were the wrong size. After another reorder and 2 more weeks, shower surround and window were installed, but with a sizeable gap in the window frame and torn screen. I got a call to pay the balance, but the job was not done and I wanted to speak to a manager. Hardy called, had our file, was aware of the problems, was “sorry” and just wanted to know when was I going to pay. It was 3 months after we met, our home had been on the market over a month with defects, and the job was not done. Hardy threatened that if I did not pay, he would put a lien on our home which would make it harder to sell. Repairs to the window and screen were not finished until late October and the installer was directed by Hardy to get a check for the balance even though he knew I was paying by credit card. I got 2 calls late that Friday afternoon before Nevada Day weekend that Hardy said I had to pay that day or a lien would be put on our home. So, it was 3½ weeks to get a quote, and 10 more weeks to do the job, with measurement errors, installer damage, repeated delays in reorders which were not expedited, repeated failure to let me know the status, no priority in scheduling after all the delays and, to top it off, Hardy’s appalling attitude of threatening a lien, not offering any accommodation."

"Couldn't take original call. Asked that I call back in a week. Second call resulted in a an appointment the next day. Said it would take 5-6 weeks to get scheduled because of workload. Showed up unannounced four weeks later to do work. Work performed was satisfactory. Needed replacement tile, which had to be sourced. Work has been completed and problem appears fixed."