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If your garbage disposal powers up and you can hear it hum, but the arms inside aren’t moving, the problem might be a stubborn clog, a build-up of grease, or a jam of the impeller plate. To troubleshoot these, ensure your unit is off and disconnected from its power source before checking inside the drain or attempting to manually rotate the impeller arms or plate from the underside of the unit. A hex wrench can help.

On average, a garbage disposal can last anywhere from 7 to 12 years, with many models functioning well for about 10 years. With heavy usage, a motor may last a minimum of five years, while grinding plates will wear down over time. It's generally a good idea to consider a replacement if your unit is approaching the 10-year mark. Other signs that it's time for a new disposal include frequent leaks, persistent clogs, lingering odors, lack of power, or unusual noises. If your unit is not that old, it's worth investigating if a less expensive part, like a rubber seal or a loose hose, is causing the issue.

Once you have your garbage disposal disconnected, you can remove the mounting bracket by unscrewing the bolts that are holding the bracket. You can back them out just enough to pop off the snap ring, which prevents the bottom portion of the bracket from disconnecting from the top when you unscrew the bolts. Use a regular screwdriver to pop off the snap ring, and the rest of the components should fall off by themselves.

Never put glass in the garbage disposal. It can damage your disposal or eject shards of glass out of the disposal and cause injury. If you get broken glass in your garbage disposal, turn it off and cut the power from the breaker, use a tool like pliers or tongs to remove the glass, and use a wet-dry vacuum to remove the remaining glass pieces. If you can’t access the disposal safely, call a garbage disposal repair pro.