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"My experience with Nick and everyone at NX Auto Transport was EXCELLENT!!! It was my first time working with an auto transport company and I am totally impressed. I was given GREAT advice from a knowledgeable person that actually showed interest and compassion about the services that were offered and received. I am VERY pleased... I will definitely use again if needed and I HIGHLY recommend their service... AAA+++"

"Excellent experience. If you need iron work done, this is the company to do it. Fast, courteous, professional, polite, on-time with reasonable prices. Will use again!"

"Always an exceptional experience with Rick! Rick and his team have landscaped both front and back yards for my family. Communication was great and service fast. They completed my front yard project in a day, and a heftier project in the back yard in two days. Rick has always been professional, friendly, and accommodating. He's gone above and beyond in several ways. First, he fit me into his busy Summer schedule when my project was time sensitive. This saved me money. Second, he followed up and ensured turf and plants had established, making repairs when needed. I didn't even need to contact him. Finally, his team noticed a leak under my driveway slip and fixed it for me. Rick is very proactive. I highly recommend him."

"Our tenants had their own nightmare with this company. If you have tons of money to throw away and don't care how it is being spent under someone else's management then you hit the jackpot with this one. As long as you keep saying yes to high estimates and don't question any costs or the quality of the repairs or - anything for that matter- then you're golden. And for everyone else - don't forget to: 1. Take pictures of every single appliance and valuable fixtures and their model/serial numbers 2. Put security cameras all over the house before it's rented 3. Document and save everything - EVERYTHING. 4. Wear waders at all times while communicating with them - you'll need them. They advertise a competitive management fee but made up for it by using their own maintenance crew to make more money by charging high repair fees - and on top of that doing horrible work. At the time our rental houses were taken over by them, two of the houses, which I must add - are nice 3,000 + square foot houses in a gated community that needed extensive repairs from bad tenants. We put tens of thousands of dollars into them for the repairs - the work was sloppy and unfinished and the yard was a disaster and all of the appliances had to be replaced - all of them (Two came up missing). There was no way we were going to pay for brand new appliances like they wanted us to (Really? Two of appliances already disappeared) and pay high fees for hook-up and delivery so I found good used appliances myself and had to find someone on two separate occasions to deliver each appliance on different days. I did not have a key at that time so I let someone at the company know about the delivery date and time and coordinated with them to let me in - both times when I got there I immediately tried to contact the person to let me in - no reply. I waited and waited but all my calls and texts went unanswered and I ended up having to leave the appliances outside. They said in their defense "That person is not the only one you could've contacted". Right? - Sorry - I didn't know that I had to be armed with a list of alternate numbers to call in the event this person would turn out to be unreliable - twice. Someone at the company told me in reply to my email questioning the high cost of things "We don't put used appliances in executive homes" - No? But you let people with children move into them with a big glass patio door broken with glass shards sticking out all over and the yard a weed jungle. The back patio door had been smashed out but they allowed a family to move in without it being fixed and the yard a complete mess with three feet high weeds and the front porch full of cobwebs and trash. They sent someone there to put the patio door in and the result was a horrifically bad job with a wet tar-like substance slopped around the entire inside of the frame. My reaction was that of horror and disbelief - is this a bad JOKE? We paid for THAT? When I requested it to be re-done all I got was arguments. They tried to blame the tenants by telling me that the tenants were told not to touch it until it was dry - the thing about that lame attempt to avert accountability - was that black substance they put all over it never dried - it remained sticky and rubbed off on everything that touched it a week later and after. Go back and fix it. We got arguments and the runaround through several emails before they finally sent them back to fix it with the door company's own admission that the job was bad. We dumped so much money into the properties and this is the type of repairs we got on top of the company's refusal to admit anything wrong on their part. After all those red flags we were forced to keep a close eye on what was being done and spent just to make sure we weren't getting robbed by the very company we hired to help us. We felt extremely vulnerable and were putting more energy into trying to protect ourselves than we would've in managing our own properties. And when we contacted them about things we felt weren't right we got bull#@*t replies and were made to feel like we were being difficult. We ended up terminating service and now they're trying to keep the money on all the properties (One last mule kick to solidify the scale of scum they are). Along with our money that they're trying to keep that is not rightfully theirs, they will also have their shady snakey reputation smeared all over."

"Terrific! Had to move A LOT of heavy furniture to Utah. Best deal in town. These guys were really good too.. Everything went as they said. Price was way less than others in town were, and I called many. If ever I need this kinda move done I'll use New planet"

"It was fantastic - there was some unexpectedness that could of resulted in delays but Nicole was amazing she found us an alternate who did a spectacular job at an amazing price -and Nicole was fantastic at responding to texts and keeping us informed -highly recommend"

"Deteriorated company. I have been a long time customer of Cacti. However, since 2020 the quality of their service has greatly deteriorated. There has been multiple occasions where the crew they sent serviced my neighbor’s house. In addition to that, there were multiple occasions where the crew simply didn’t clean my backyard. I have a Ring system and after checking you can see a Cacti member enter my backyard, looked around, and walk back out. Nothing was cleaned. When you call customer service, don’t expect an apology instead be prepare to provide proof via pictures. When the Cacti crew does perform the service, it is nothing short of sloppy. I gave them 3 years to resolve their issues but it has not improve so I am now changing provider."

"Great! They even helped me set up the new mattress."

"I've personally maintained our palm trees for over 5 years now. Our residence is very unique, and backs up against an apartment complex. Part of the monthly trimming is to remove the lower dead branches, thin out the fronds between the two trees, but also maintain the privacy so the neighbors can't look right down into our yard. As the palm trees have grown taller, I have needed to use a ladder because my pole saw is only so long. Because I had just finished a medical procedure, I didn't want to get on the ladder (I'm 53), and requested a tree service to thin out the fronds and maintain the privacy. While I was at work, the tree service company arrived at the residence, and performed the work (side gate was left unlocked for their access). When I returned home I was absolutely mortified, stunned, and shocked. The below picture (before and after) clearly showcases the damage, and completely erasure of all privacy that I have worked so diligently to maintain for over 5 years. As you can see from the left side photo, the tree company sheared off every single frond for a 6 foot swath. I called and discussed with the company the issue at the length. They offered to discount the work by $50. I told the company to send me the full bill because this was not a money issue. The company explained it was a communication issue, and that they don't even "trim" palm trees like I had wanted, and would have had no idea of how to even bill that. This is a prime example of a big box company not listening to the little guy. It's pretty obvious from the photo what was going on for over 5 years. If I had wanted the palm trees sheared all the way to the top I could have done that myself for the past 5 years. This is absolutely ridiculous. I would have left 0 stars if it would have let me. I understand the company has many good reviews, that is not the issue. When I company is the doing this volume of work they are operating on auto pilot and not paying attention to the little details. I obviously can't get my privacy back, and during the phone calls with the company, they kept insisted the shade will come back. Again, not listening to the little guy. Well no duh the top shade will come back, that WAS NOT why I was having the trees trimmed. OMG. Never again will I call this company....ever...."