Get matched with top marble restoration pros in Las Cruces, NM

"They were amazing! We’ve used them twice now and hope they are able to come back to do the rest of the floors. They are very professional and always start working the second they pull into the driveway. No stalling, procrastinating, or laziness. They work hard and the price is unbelievably fair for what they do."

"I am writing to formally lodge a complaint against Isack Berg who I hired through Angi for a home improvement project at my residence. The project, which began on November 13, 2024 has been plagued by numerous issues, including poor workmanship, failure to adhere to the contract, and multiple no-call, no-show instances. Despite paying $22,000 upfront and for materials, the contractor has failed to complete the work as agreed. Details of the Complaint: 1. Substandard Workmanship – Two licensed and bonded contractors have inspected the work and provided written statements detailing severe deficiencies. Additionally, I have over 200 pictures and multiple videos documenting the issues. 2. Breach of Contract – The contractor has repeatedly failed to meet agreed-upon deadlines, leaving my home in an incomplete and hazardous state, exposing it to interior damage and major inconveniences. Specific issues include: o Roof – Not completed per contract, leaving my home vulnerable to damage. o Windows Trim – The sill on the front window is rotten; I had to pay $450 out of pocket for repairs. o Mastercool Unit – The back house unit’s wires were cut to the control switch. o Lighting Issues – No lights installed in the spare bathroom or the great room. o Structural Issue – No permit was pulled for the 20-foot beam in the great room, which now requires review by a contractor and the city to ensure compliance. 3. Failure to Communicate and No-Show Instances – On multiple occasions, the contractor failed to appear as scheduled without providing notice or explanation. 4. Additional Expenses – Due to the contractor’s negligence, I have incurred additional costs, including hiring another contractor for emergency repairs and dedicating over 40 hours to cleaning and correcting some of the mistakes. Given the severity of these issues, I request that Angi take appropriate action, including investigating this contractor, removing them from the platform if warranted, and assisting me in resolving this matter. I have also contacted the contractor’s bond company and am considering legal action. I am attaching all relevant documentation, including: • Written statements from two licensed contractors • Photographic and video evidence of the subpar work • Records of payments and additional expenses incurred • A copy of the contract and related communications I appreciate your prompt attention to this matter and look forward to your response. The project began on November 12, 2024, and was initially scheduled to be completed by December 24, 2024. However, the completion date was repeatedly pushed back—to December 28, then December 31, then January 10. After January 2, I had reached my limit with the poor workmanship and lack of concern for my home’s condition. The contractor’s worker was asked to leave, and I contacted Joe. He informed me he was in California and requested time to correct the situation. He assured me he would return and restart the work, but after repeated delays and unresponsive communication, he finally scheduled a walkthrough on January 20. Despite this, he failed to respond all week and only emailed on January 26, stating he would restart the work on January 27. On January 27, the contractor showed up for only six hours before leaving, stating he would return the next day. He never came back. Three days later, on the evening of January 30, he said he would return on Friday and Saturday. At that point, I told him not to bother. He has failed to address the issues related to poor workmanship and my requests to have basic utilities functioning, such as the second bathroom lights, the great room lighting, and my laundry room setup so I can use my washer and dryer. I have not been able to do laundry in my home for over three months. Even on January 27, when he did show up, he merely skim-coated parts of the walls and ceiling. This resulted in cracks because he repeatedly applied mud over bubbled seams instead of properly fixing the issue."

"Unique Designs contacted me within days of submitting my kitchen remodel project. Mr. Alan Pando scheduled a meeting to show us a selection of products to choose from. After choosing the cabinets and the countertop desired, we received a price quote that was more than reasonable and based on customer reviews for Unique Designs, we chose to enter into a contract. When the materials arrived, Alan and his team arrived on site to begin the demolition of the existing kitchen cabinets and countertop and the subsequent installation of the new cabinets, countertop, cook top stove, and under-cabinet exhaust hood. Alan's team members are great ambassadors for his company. They are professional, courteous and accommodating. At the end of each day, the area was left as neat and clean as possible. Needless to say, this company will be at the top of my list for future projects. Roy DeVille Las Cruces, NM"

"Got right to work and saw problems needed to fix"

"I was very pleased with Jaime and his crew from Double R, I haven't experienced that kind of Professionalism, work ethic, Honesty, and commitment to doing the job right since I was in the US Army. I would not recommend anyone else but Jaime and the Double R crew if you want a job done right."

"He did a good job."

"Contractor didn't come when he said he would all 3days he said he would. He did a good job but was not dependable everytime he said he'd come to do or finish the job. Overall the job was excellent, just his work ethics as far as his claimed work times were all inconsistent."

"Love my garage floor! Very professional job"

"He does amazing work"

"Very professional and affordable. Work was completed on time and clean up was superb. Highly recommend Beacon Homes!"