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"Hard working and professional team. The sewer replacement was a big job and glad I chose NE Plumbing. I plan to use them again."

"Very polite and personable. Came after hours to clean our sewer lines."

"The crew did the job, digging up and replacing 40 ft of main water line from the city line to the house, including installation of a pressure reducing valve. Overall COST was pretty expensive for labor considering the PEX tubing for the water line was the pretty much the only parts needed minus the pressure valve. I realize they go by a book that determines cost before work is actually done, though and I agreed to it. Kinda hard to get other estimates when you are in a pickle and need water in your home going asap during the holidays. Job got done and the 2 workers were nice guys. One complaint is I asked if there was a Veteran's Discount and they did include it but it was LESS THAN a 3% discount off the subtotal. Taking a star off for this and another for high labor cost."

"Another plumber had recommended replacing the boiler for an estimated material and labor cost of over $7000.
Tony (the lead man at Universal Plumbing) inspected the boiler unit and instead recommended a thorough cleaning and replacement of one or two zone valves.
The work team arrived as scheduled, performed the cleaning, zone valve replacement, water heater draining and radiant heating system purge. The workers were very professional, explaining what they were doing, answering all my questions. They left the mechanical room clean and neat, their work appears very professional. They also installed a 4-zone monitoring device (for the zone valves) that makes it easy to keep track of which zones are calling for hot water and which ones are getting it.
The work included purging the air from the radiant heating system. This caused the slab to cool down. External temperatures were below freezing, and the radiant heating system seemed to be regaining heat inconsistently across zones. Tony and his crew returned several times to purge the system a second time, adjust the thermostats, take temperature readings on floor surfaces, and in general, stick with us until everything was running correctly.
For me, trust is key. When I pay a contractor, I need to trust that he will stay on task until it is right. Tony and his crew earned my trust on this job and I will use Universal Plumbing again to move gas and water lines as part of a major kitchen renovation. The fact that Universal found boiler replacement unnecessary saved me thousands.
I recommend Universal Plumbing wholeheartedly.
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"Provided a great service, total plumbing job on a bathroom remodel. Very clean job done. They were a little slow, but there were unforseen issues that came up that added to that. The finish product however made up very happy"

"Alvin and Ray provided expert service for the listed items, were efficient and friendly, and kept the work area clean.  There was a misunderstanding with the office regarding when the service was to be provided but this was easily resolved.
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"James Crespin and his associate were very professional. They knew exactly what needed to be done and were efficient, organized, and clean. I would hire him again."

"Wright Flow saved me thousands of dollars when multiple local big time companies wanted to over charge me and wanted me to replace thee entire unit with a long time frame for fix. Wright Flow came in, analyzed and fixed the issue less than a couple of hours compared to days/weeks on top of a low cost compared to other companies. Wright Flow knows the job at hand and does so with integrity. I would recommend Wright Flow if need be for others seeking the best customer service and reliability out there."

"Very knowledgeable, competent young repairman. Available on short notice just before holiday. Up to date on high-end sophisticated heating/hot water system. Explained all repairs. Cost seemed excessive on some repairs but we were happy overall."

"It was okay. They were kind of messy. I had to do a lot of cleaning up after them. They were doing a lot of patching so they did a good job matching the existing texture and so on. I think there were 2 guys who came and they got to work and did the work."