Get matched with top sewer line repair pros in Cuba, NM

"*Update from story below. I upped the rating I gave them because the owner of the company called me up personally and apologized and their insurance company took care of all the clean up and restoration. The owner is a stand up guy at least and made things right. I dont know if the two employees that messed up this job still work there so I did not recommend the company until I would have that information. Here is the original story... *I needed a company with a jetter to unclog drain. When I called on Friday, they quoted $150 for 2 hours for 2 people, if it goes over 2 hours, $75 more an hour. Made appt. for Monday. They call me Monday morning before coming out, they made a mistake, it is going to be $380-$400 for 2 hours and 2 people. The guy gets here around 10am. He hands me a quote on an iPads going to be $590 for hours and 2 people. (bait and switch?). We settle on $450 :( . Second guy does not get there for about another 1/2 hour. They started jetting around 10:50 when sewage water comes up out of the drain by the fridge. They did nothing to suck it up. They stopped the jetting and watched my wife and I try to mop up gallons of sewage water with one mop and bucket while trying to save furniture boxes, etc. I called my son to bring my wet/dry vac from across town because a mop and bucket would not cut it. They continued to do nothing to help. I was about done sucking up the major parts of water when the 1st guy comes to me (about 1.5 hours of when he got there) and says it is gong to be another hour and if I want cleaning, it is going to now cost almost $800. By then I had a company called ******** ******** there with cleaning/disinfect/sanitizing machines ready to clean. I replied on paying for the cleaning. So they started jetting again (without helping clean or suck up the mess they made) and it unclogged within a couple of minutes while I stood there and sucked out the sewage from the source. Unclogged and done. Everything is a mess. After he tells me the bill with his iPad and says it is $590, I ask him if he was going to clean and charge me for it, how was he going to suck up 25-30 gallons of sewage water... He then says We have a wet/dry vac in the van. I then tell him. You mean to tell me that you could have sucked this sewage water out at the source when you were jetting preventing all this mess. He mumbled something under his mask and then lowered the bill to $450 plus tax. I have called a restoration company (walls, vanities, etc... are going to have to come out, claims it may cost thousands of dollars). I had to call a carpet company to come an clean and sanitize. Bottom line, if these two employees of this company had done their job and used their equipment to suck out the sewage at the source, this negligence caused by their company could have been avoided. Its been 2 days since this happened and no one from their company has reached out to us to help with this clean up or mess. We have all this on video and we are seeking legal advice at this point. My advice for everyone out there would be to steer clear from this company."

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About half of our kitchen and half of the utility room had become bowed by water leaking under the floor from a water heater.  We discovered the water heater leak and replaced it, but were not aware of the extent of the problem. No one wanted the job!  It wasn't big enough for them. Ramon Acosta of D&R Services determined the extent of the damage and gave us a fair estimate. His team obtained the floor covering we selected and did a beautiful job of putting it down covering both affected rooms after replacing the floor itself.  There was also damage to a door jam that required additional structural work, which they also handled. They cleaned everything up and left nothing for us to have to do ourselves.

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"We had used them before to clear clogged lines we were happy with their service not over the moon but happy. Came got the job done didn't waste time since they do charge by time after the first hour, they do tell you that when you call so we appreciate that. were quick and friendly. . we hadn't been able to afford the camera but with our income tax wanted to get it done so they came out right to business very professional and friendly line was marked for repair gave us all our options line was mismarked when we called they came out with in the hour and remarked and he even stayed to make sure he just went above and beyond with no extra charge. we wont use anyone else again we have tried other companies to save money and wont make that mistake again"

At Mr. Rooter® Plumbing every customer’s individual needs are important. Whether it’s a simple sink clog or a damaged sewer line, you can count on a Mr. Rooter plumber to take care of your plumbing needs – day or night – with never an overtime charge. Our professional service, quality products and honest, up-front pricing make Mr. Rooter the best value in plumbing services nationwide. Mr. Rooter is ready for all emergency plumbing issues, from clogged drains and sewage backups to frozen pipes and leaking water heaters. You can count on an expert diagnosis from Mr. Rooter with our camera inspection tools. Then we’ll fix it right the first time, whether it takes HydroScrub® drain cleaning or trenchless pipe repair, with courteous smiles on our faces. There's a reason they call us Mr.® Call your local Mr. Rooter today.

"We had a backed up main sewer line at our house. Called All Out based on good reviews on Angie's List. They answered the phone promptly and set up a call for the following morning . Bo the technician called me and told me he was on his way to the house. Bo was able to clear the sewer line in a very professional manor in a short period of time. He explained the procedure to me and updated me through the process. I would highly recommend the company as well as Bo the technician. Thanks again"

Hello, and welcome to Art's Plumbing and Heating & Cooling! We are a family-owned and operated air conditioning, furnace, plumbing and drain repair and installation company, and I would love for our team to have the opportunity to serve you! We take pride in offering the best customer service, the most technically trained service professionals and the friendliest team. EMERGENCY SERVICE AVAILABLE..

"He was very nice to talk with and repaired our washing machine. He even helped sweep the water out."

We are a a locally owned and operated business that values honesty and integrity. We assure all of our clients a very unique, and personal experience that emphasizes on delivering safe, timely and cost effective projects. Our success is your success!

Enchantment Plumbing, LLC is your premier company for your plumbing repair and install needs. I take great pride in my work and so will you. I will always be on the job to answer any questions or concerns you may have. Call me today and lets discuss your plumbing needs.

Faucet Repair, Drain Cleaning, Gas Lines, Sewer Lines, Water Lines.