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Recent Pool Installers Reviews in Trenton

• Best Fiberglass Pools

  5.0

  After weeks of investigating and reading about in-ground pools, researching concrete vs fiberglass, including having an in-home appointment with a concrete pool contractor, and talking to owners of both fiberglass and concrete pool owners that we knew, we decided to go with a fiberglass pool. I then spent hours investigating fiberglass manufacturers. And area fiberglass pool installers. Needless to say, I became an educated consumer. After much research, reading every review out there, positive and negative with owner responses, and contacting several installers, we decided to go with Ordini's. They have been very patient. During my investigative process I called three times, and was able to get a "live person" each time. I sent three follow-up emails, which were answered promptly. We just signed the contract on Saturday, and couldn't be any happier or more comfortable with our decision. During each interaction, whether phone or email or in-person, every staff person was professional and courteous. The information was honest and accurate. No hard sell. No trying to upgrade/upsell us with what we didn't need. Even when we were there, in the office, contract written, payment in hand, disappointed that there was no guarantee of a 2022 install, were they anything less than forthcoming that it is very unlikely. And how long it would be for concrete, etc. They didn't hedge. They didn't wait until after we handed over our deposit. They were very nice, and up-front in their answer to every question we had. And honest enough to tall us that it could be three months or more before we heard anything from them once we signed a contract. When we were at their Bristol location we met with Tom, Chuck, the owner, (and his cute dog), Hector, and others. During the two hours approximately that we were there, I watched other customers go in and out. Heard staff talk in-person with customers and prospective customers that called. It was very obvious that this is their busy season (and very possible that there was no slow down from their busy season last year), yet they were courteous to every person that walked in or called. Being in a service industry, I understand how difficult remaining courteous and professional can be, especially with staff shortages, longer lead times on supplies, and many people wanting things now. Being customer service focused has to be a way you do business to maintain it repeatedly....and they did, for the weeks I was doing my investigation, reaching out to them with questions (when they didn't know if I was a "serious buyer"), to our in-person visit, and to all the calls and other customers they interacted with. We may be waiting a year for our pool (which my hubby says is partially my fault for waiting this long to be ready to move forward), but we are confident Ordini's is worth the wait, and look forward to the installation of the pool when it is our turn. I will update you as the project progresses....

  Colleen K.
• Larsen's Pool & Spa LLC

  5.0

  As first time pool owners, we wanted to talk to everyone we could and everything kept leading back to Larsen’s Pool & Spa. Our initial contact was with Dan, before COVID. He showed up, answered all our questions and was extremely patient, even when we decided to wait. During COVID we called Dan again and when he showed up it was like we never skipped a beat. Dan led us through the entire process and even spent a Saturday morning with us finalizing everything. It was smooth. Our project manager Reid led the way, managing each contractor with ease and answered all our (first timer) questions. Reid made sure even the littlest issue was taken care of and explained why certain things had to be done they way they were. Remember, first time pool owners with a lot of questions. Once the build was complete he turned everything over to Justin and Mike, and let me tell you, these two—above and beyond. If they were in the area, they stopped by. They answered frantic texts at 8:30pm and Justin even answer texts while on vacation. From start to finish, we never felt like we didn’t know what was going on and that was very important to us. Thank you Dan, Reid, Justin, Mike and the entire Larsen’s Team for a job well done. -Kent and Anit

  Kent D.
• Country Pool Service, LLC

  5.0

  They've been great. I will recommend him to my neighbors family and friends. I've used this company for 5years.

  Jen C.
• Anthony & Sylvan Pools

  5.0

  All individuals involved were very respectful and timely. A few issues did arise, and I was immediately contacted by upper management who made things right. My family loves the pool our new pool.

  Hector D.
• We Fix Ugly Pools

  5.0

  We Fix Ugly Pools designed and installed a beautiful pool in our backyard. The entire team was great to deal with, and the final price was reasonable.

  Kenneth N.
• Anthony & Sylvan Pools

  5.0

  Buying and building a pool is a huge decision for any family. That was no different for us. Our team at Anthony Sylvan made the process feel seamless and even fun each step of the way (and there were many steps!) With so many moving parts to the process, other people told us to expect delays and problems but that was NOT our experience with Anthony Sylvan. Except when the pandemic brought a halt to the proceeding of the building process. Fortunately they picked right up where they had left off as soon as restrictions permitted. Thankfully this allowed for our pool to be up and running by Memorial Day weekend. Our project manager - TJ Lathbury was amazing. This is our first pool and we had a million questions and we must have called him many times but he was very patient and taught us everything we needed to know. A couple of times... From Jack Stubbe our salesman/designer, construction managers Greg Janowicz and Tara Wojcik to TJ Lathbury and all the subcontractors in between we cannot recommend this company more highly. You can see for yourself on Instagram @bittersweetknoll

  Kimberly D.
• Anthony & Sylvan Pools

  5.0

  We had an excellent experience building our pool with Anthony and Sylvan! Our design consultant, Rob was great, easy to work with, honest, trustworthy and knowledgeable. We love our pool!

  Jill F.
• Anthony & Sylvan Pools

  5.0

  We relied on Anthony & Sylvan to build our 16,000 gallon free form in-ground pool. We're happy with every facet of the project (from the initial design consultation thru each of the construction phases thru the final product). The entire group of teams were professional and true experts at their craft (excavation, steel, piping, patio & hard-scaping, plastering, etc.). Overall we are very happy with the entire project and would recommend Anthony & Sylvan to anyone interested in a complete pool package (pool + patio + more)

  Frank C.
• Anthony & Sylvan Pools

  5.0

  I could not recommend a company more highly. Every crew that came through our property was courteous, professional, caring, and incredibly good at what they do. At every phase of the renovation, each crew gave us more than I possibly imagined. I send my thanks to each crew, to Matt Morrison, and to Tom Casey. You are all awesome. thanks for leading the way, Matt

  Thomas C.
• Anthony & Sylvan Pools

  5.0

  We had an overall great experience. Our pool could not have turned out better. Our project manager, TJ Lathbury, was great to work with. He kept us informed through the construction process and helped with design to ensure our pool turned out perfectly. After the pool was completed he also helped to explain the upkeep and maintenance that goes along with pool ownership. To this day, many months after completion, I can go to him with any questions I have knowing he will be happy to help. Cant say enough how happy we are with everything. I certainly recommend A&S and TJ to anyone looking at building, upgrading or servicing their pool

  George M.