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"If I could, I would give this horrible service provider a 0.0! I scheduled a plumbing appointment on a call, which was confirmed via multiple texts the day prior to the appt. Then had an employee go to the location during the 4 hour window they specified and wait for the plumber. On the day of the appt, 1 hour into the time window someone calls and says, sorry we’re not going to go because we only do residential plumbing. This was a surprise, as it was communicated to them that this was a business when I had set up the appt. So, I decided to speak with a manager. After spending over an hour of being bounced around from one dept to another, asking for a manager, they never connected me to one and their dispatcher had the audacity to say “sorry for your inconvenience, but you’ll just have to find someone else.” WOW! The hoops they make you jump through and the rudeness is not worth the hassle. I would definitely recommend you find a different plumbing pro for your project!"

"It was fantastic and flowless every time. I've been working with Thomas for 30 years now. They were timely, they do everything professionally, no cutting corners ever, they'll try to solve your problem, they promise what they deliver and deliver what they promise."

"Initially, working with Universe went very well when we replaced a central air unit and installed a single-head and triple-head ductless unit... for about 1 season. After that, numerous issues arose (under warranty) from full line-replacement on the ductless units to having to come back to repair a wired connection that was reversed. This caused the AC to not work and have lots of moisture leak through our units. Additionally, pretty much EVERY season we have had an issue with our "brand new efficient systems" not working or failing. We leveraged the warranty and figured all the "kinks" of the installation were worked out over the first few years. Now, with the warranty expired for a year, we have had to have them back to our house several times with a service charge with absolutely zero consideration for the large project we have done with them and our dedicated customer history. We paid for those, thinking we would be done with repairs, as the tech said... Two days ago, with one single-head unit not powering up, they wanted to charge $285 just to show up to take a look at the issue... couldn't even send someone over when convenient to take a quick look... Severely disappointed in this "family business" that treats loyal/dedicated customers as a number. Their installation of ductless systems seems mediocre at best."

"Well - they did a good job"

"I found Arctic Air Conditioning via the NJ Clean Energy website as they are a certified contractor for the NJ Clean Energy Home Performance Program. I researched the program before hand and knew that the energy efficient rebates (up to 4K) and financing (0% for 7 years) would be perfect for me. Arctic thoroughly accessed my home, this included examining the current equipment, calculating the size/area of the house, and took the time to discuss any issues I was currently having. The technician explained everything, answered all my questions, and let me know about the Home Performance program and how equipment has improved over the years. What I really like was that they didn't just want to replace my system, they took additional time to test my existing system to see how everything was working - this critical step showed that I was not getting enough return air for the system to run properly. Very quickly after the assessment I received their proposal which included a few different levels of equipment to match different budget levels. I also got quotes from two other contractors, but neither offered options, they seemed to offer standard packages regardless of the size of house. I chose to install a 96% efficient two stage HVAC system with 3 ton AC, a power vented 50 gallon high efficient water heater, an interactive digital thermostat with tons of settings/schedules/reporting, and adding additional insulation in the attic along with sealing any gaps/spaces in the attic floor. They also suggested an additional return to ease the system. Scheduling was effortless, and the workers arrived on time to begin the install. All the workers were excellent, they were nice, worked clean, installed everything perfectly, and they completed the job fast! I am very cautious with people working on my house, nobody cares as much about my home as me, so I was very relieved that these guys were total professionals. The new system is so quiet, looks good, and works perfectly. In the end, I am very glad I found Arctic, this project went as smooth as possible. I look forward to using Arctic to service my equipment in the future and have great confidence that they will continue to impress me... there is a reason that this company has been around for 41 years!"

"Miguel contacted me almost instantly. Issac arrived right on time. Issac was professional, courteous, and explained everything every step of the way. I wasn’t big on trying Angi, and was very skeptical but I was wow’s by MDL. Such a great experience. I definitely will be calling them if I ever need electrical services again and I’ll use Angi again too for other projects. Such a great experience."

"They did a great job for me."

"I highly recommend First Class Electric. I called this morning and by 10 am Joey the technician was calling me confirming he was on his way. The operator who made the appointment was very friendly and helpful. The technician Joey was very knowledgeable and friendly. He is an asset to your company! He understood what needed to be done and explained his plan. He made sure I was satisfied and answered every question. I will definitely use this company again but I want Joey to be the technician. Thank You!!!"

"I cannot say enough fantastic things about Juice Electrical. Not only was the work done beautifully but Matt and John were excellent communicators. I was away for the project but it didn’t matter as I felt I knew what was happening and when. Professional, timely and emphasis on safety. Could not be happier and heartily recommend them."

"They responded quickly to my request to install a whole house surge protector. I was able to email a picture of the work site and received a quote the following day. The work was scheduled within a week. The electrician arrived promptly and completed the project quickly. The cost quoted was the amount billed."