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"The whole process, from the initial call to the installation was terrific. All done within 24 hours. Patty and Tony where terrific. What a great company to do business with. The two techs, Steve and Anthony, that did the install were personable and professional. They were there when they said they would be. They hauled away my old heater and had a new 400k btu unit installed in about an hour. Everything worked and was compatible with my remote system. This is a company you can rely on when you are in need of service."

"After purchasing the "Big Deal" for a "Deluxe Home Surge Protection Plus 12-Point Safety Inspection", I was promptly contacted by One Call to schedule my appointment, which was nice. I also appreciated that I was able to correspond through e-mail, since I was out of town. Before the appointment date, I was asked to provide more information on my electrical panel so that (I was told) the electrician could bring the proper supplies. I couldn't find the panel information, so I instead took pictures and sent them. These showed that I had an older style Pushmatic electrical panel.
On the appointment day when the technician arrived, I learned that my electrical panel could not accommodate a whole-house surge protector because of its age. I felt a bit misled about this because I had sent pictures showing that it was an older panel, so they likely knew at that point that they wouldn't be able to perform the installation. Instead, the technician (who was nice and personable) tried to sell me on a new electrical panel to replace my "obsolete" Pushmatic panel. Both options were for 150 amp panels, with the choice of aluminum ($3954, including whole-house surge protector) or copper ($5,766). I was a bit taken aback by this, as this is a major expense and, again, I believe One Call was aware of my older panel and that the surge protector installation I had purchased through the "Big Deal" would not be able to be installed. At the very least, the Big Deal description should have explained that some (I suspect many) panels cannot accommodate this surge protector installation.
At the time of the visit, I did not commit to spending nearly $4,000 on electrical upgrades, as I wanted to research a bit more to find out if the upgrade was necessary (i.e., is my panel a safety hazard if left as-is?) and to find out if the quoted price for a new panel was reasonable. After speaking to my general electrician, I learned that my current electrical panel really doesn't need upgrading (though it certainly wouldn't be a bad idea to do at some point) and that there's nothing in particular about the type of panel I have that should present a safety concern. Moreover, the quoted price of ~$4,000 is very high, as I learned that a 150 amp panel can be installed for closer to $2000 (or less).
In the end, my impression was favorable about the demeanor and friendliness of the employees I dealt with, but I was not happy that the company was not very forthcoming about the fact that the surge protector could not be installed, and instead used the opportunity to try to sell me on an extremely expensive and (arguably) overpriced upgrade. In that sense, I did not get my money's worth.
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"Everything installed and wired when they said they would.
Only negative event was that sub contracted pad was located too close to ideal propane tank installation.


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"My central AC stopped cooling downstairs. I was called when the appointment time had to be changed because of an emergency. Gabriel (who owns the company) arrived before the rescheduled time. He promptly checked the electrical system before the HVAC unit. Gabriel was indeed friendly and he provided commentary as he proceeded with his analysis and repair. (He also gave tips on how to maintain the unit throughout the year.) Before long, the work was done and my central AC was functioning as before. Top class professional."

Polo & Associates works for you and your best interests only! David Polo the owner, will be personally performing your inspection. He has over 30 years in the real estate industry and has trained and helped to license over a dozen Local home inspection companies. David is not only a licensed home inspector and radon measurement technician but he is also a Certified Swimming Pool/spa, Mold and Asbestos Building Inspector as well! We perform many discounted Oil Tank searches/scans/sweeps as well as many other Environmental Inspections. Our mission is to uncover and disclose to you all of our findings for your consideration during your home inspection so that you may make an informed decision regarding the largest investment of your life!

"Was having a pool heater installed and needed an electrician fast. Called TNM and he had someone to my house within 30 minutes! They did fantastic work for a great price. I would highly recommend and would certainly use them again."

"We needed a kitchen sink and faucet, a bathroom sink and faucet, and one toilet replaced. In addition, a leaky faucet in our tub/shower required repair. We had a second toilet replaced at a later date. The sinks and toilets were fairly routine and Mastropiero handled them smoothly and efficiently. They were also very helpful in providing specs before doing the job for what we should buy that would fit and be quality. Other plumbers had told us that in order to fix the leaky tub faucet they would have to break through the wall behind the tub. Mastropiero however was able to do it without having to break wall or tile. The job they did is excellent and likely saved us some amount of money and headaches in subsequent repairs. All the jobs are working well and are very attractive. The three technicians who did the work were professional, friendly and polite, and willing to answer all questions. With all the work that houses require over the years, it is nice to be able to rely on a plumber. We will absolutely use them again."

"Parts was ordered and arrive fast. They should be installed in a few days."

"The project went very well.  Robert walked me through the process and helped design the bathroom of my dreams.  He changed the tub shower into a shower room with a rainmaker showerhead with six shower jets.  He also was able to place a bench in the shower which is very convenient.  He installed new tile floor, hardware, toilet and a vanity with a bowl sink.   He was available for questions I had about products and was very knowledgeable.  His workers also were courteous and hung plastic in the doorways to not make a mess while doing the demo work.  It did take two weeks, however the finished product was worth the wait.  When I have company over I want them to use the master bathroom just so I can show it off. I highly recommend Rovase Associates LLC for remodeling work.
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"My air conditioner was not working so I contacted my home warranty service and they sent a local company representative to checkout the problem. It was a capacitor - the technician installed the part and it has been working ever since."