Friendly Electric Heating & Air

My house is 110 years old. They were willing to do the job. They weren't afraid of the job. They came in and did it with as little disruption as possible. It's a messy job so it's difficult to do it without disruption. They did it in a timely fashion.

My central AC stopped cooling downstairs. I was called when the appointment time had to be changed because of an emergency. Gabriel (who owns the company) arrived before the rescheduled time. He promptly checked the electrical system before the HVAC unit. Gabriel was indeed friendly and he provided commentary as he proceeded with his analysis and repair. (He also gave tips on how to maintain the unit throughout the year.) Before long, the work was done and my central AC was functioning as before. Top class professional.

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 Dan came out as a subcontractor to basement waterproofing company to install two new receptacles for the two sump pumps that had been installed. While there we asked him to fix a problem quad receptacle and inspect the existing basement and garage electrical for any code issues. He pointed out the exceptions and we asked him to go ahead and do the necessary work while he was there. Dan was very professional and explained all the work he would perform. He was there the entire day and everything has worked  fine since. I would not hesitate to call Friendly for any additional work I may need to have performed. 

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Dan came by to perform this work and was super nice, he even gave me a suggestion of outdoor security lights that would look better cosmetically. (for example, I bought black but white matched my house much better) Dan really knows his stuff, made something I'd never be able to do look effortless. I'd also like to shout out Brianna, I talked to her a few times and she was very pleasant. At the end of the day, Friendly Electric Heating and Air lives up to there name and I plan on using them again very soon.

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Very professional and helpful.  Arrived on time, did the work and cleaned up after himself.

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Last week, my 90 year old mother wanted to remove a light bulb from one of the kitchen high hats. Being 90, she couldn't climb a step stool or twist the light out.  She wanted to replace the bulbs with energy efficient bulbs.  Three other people tried  to get the light bulbs out with no luck. She called 'Friendly Electric' and asked if they could send out the worker who had done the work from a year earlier.  The gentleman eventually showed up.  Before he even got a foot in the door he informed my 90 year old mother that this visit would cost her $120 to remove the light bulbs.  She called back to 'Friendly Electric' and eventually got the owner on the phone. She felt that $120 to remove light bulbs that they had installed which no one could remove was their responsibility.  The owner told her that the warranty period was over.  He said that his guys have to get paid.  She told him that she understood that but $120 to remove light bulbs was almost extortion.  He eventually whittled the price down to $32.  She said she's not paying one nickel.  So, the owner of 'Friendly Electric' told her to 'never call this number again!'  and hung up on my 90 year old mother.  The worker who was there felt embarrassed and went to remove the light bulbs.  He couldn't even get them out.  He worked on them for over an hour to remove them. Eventually he got them out. I think Mr. Friendly Electric of Freehold, NJ should be put on a herring boat for Iceland and left on a rock.  It amazes me how a 'company' like 'Friendly Electric' can take advantage of the elderly - which is most of the population of Monroe Township with all the retirement communities that are there, then when called to help, charges an amount that would make a loan shark blink twice, then have the utter gall to tell a 90 year old woman with arthritis in both hands to never call him again.  I would have a few choice words for this gentleman but I will keep this clean.  'Friendly Electric' is anything but friendly.  They should be avoided like 30 day old pork.

Dan was great.  Very personable and very knowledgeable.  He went above and beyond to ensure the job was done with care.

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The technician indicated we have a leak in the water heater (when there wasnt a single drop of water on the floor or around) - and that the entire heater needs replaced (since the pilot flame was getting out every few hours)
He provided a massive estimate - we went in for a second opinion and the technician from other company came in, cleaned up the pilot flame area - it's been over a month now and the flame is just fine.

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Friendly Electric is great.  Love their staff and general attention to detail.  They came out to inspect our 3 HVAC units, provided a thorough cleaning, and cleaned some of our duct work.  We have also since used them to install a humidifier to one of the units and they are now my regular service crew.  Highly recommend.

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The tech was on time and did the installation - the cost seemed a little high, but I didn't get any other estimates at the time for the work since I had an Angie's List Deal with them. Next time I would just get a few estimates first to get a comparison to see if their pricing is competitive. Otherwise everything was good, he cleaned up after himself and even fixed and replaced an outlet cover on another outlet that was missing one and was loose in the wall.

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