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Friendly Electric Heating & Air

Electrical, Heating and Air Conditioning, Lighting,

About us

Friendly Electric Heating & Air is a full service residential and commercial electrical, heating, and air conditioning contractor. In today's fast paced world, customer service is one of the things most frequently neglected, and yet here at Friendly Electric Heating & Air we strive to make it our main priority. In an era where you talk to machines on a daily basis, wouldn't it be refreshing to be able to speak to a person? We try to answer each of our incoming calls personally, and when it is not possible, we initiate a return call within a reasonable amount of time. We strive to be the "best of the best" in our industry. We continually educate ourselves on our changing industry in an attempt to give you the most accurate and up to date information available. We pride ourselves on the ability to troubleshoot, and always offer the most cost effective solution for the problem at hand. Our staff is dedicated, trustworthy and reliable. From the simplest of repairs to a complete renovation, we can help. In addition, we offer 24 hour emergency service for those unexpected problems. Peace of mind is only a phone call away. We look forward to the opportunity to serve you. Thank you for your consideration. Additional email gabriel@friendlyelectric.com .

Business highlights

21 years of trusted experience
Emergency Services Offered

Services we offer

New Jersey Heating Repairs, New Jersey Air Conditioning, Safety Inspections, Surge Protection, Electrical Repairs, Panel Upgrades, Remodeling and Additions, Aluminum Wiring, Interior Lighting, Violations Correction, Landscape Lighting, Smoke Detectors, Home Automation, Generators, Heating, Heating Repairs, Furnaces, Boilers, Radiant Heating, Heating Tune Ups, Air Conditioning, AC Repairs, Air Conditioners, AC Tune Ups, Indoor Air, Air Cleaners, Humidifiers, Duct Cleaning, Central Vacuum, Securit

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.494 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
66%
4
14%
3
4%
2
2%
1
13%


Rating CategoryRating out of 5
quality
4.6
value
4.1
professionalism
4.5
responsiveness
4.7
punctuality
4.8
Showing 1-25 of 94 reviews

Mark M.
09/2017
5.0
electrician
  + -1 more
My house is 110 years old. They were willing to do the job. They weren't afraid of the job. They came in and did it with as little disruption as possible. It's a messy job so it's difficult to do it without disruption. They did it in a timely fashion.
Description of Work: My house had knob and tube wiring which is like what Thomas Edison used. They came in and pulled all the old wiring and reran new wiring. They rewired all the lights and outlets and stuff.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ayoade A.
07/2016
5.0
electrician, heating & air conditioning/hvac
  + 0 more
My central AC stopped cooling downstairs. I was called when the appointment time had to be changed because of an emergency. Gabriel (who owns the company) arrived before the rescheduled time. He promptly checked the electrical system before the HVAC unit. Gabriel was indeed friendly and he provided commentary as he proceeded with his analysis and repair. (He also gave tips on how to maintain the unit throughout the year.) Before long, the work was done and my central AC was functioning as before. Top class professional.
Description of Work: HVAC repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Mark R.
05/2016
5.0
electrician
  + -1 more
Dan came out as a subcontractor to basement waterproofing company to install two new receptacles for the two sump pumps that had been installed. While there we asked him to fix a problem quad receptacle and inspect the existing basement and garage electrical for any code issues. He pointed out the exceptions and we asked him to go ahead and do the necessary work while he was there. Dan was very professional and explained all the work he would perform. He was there the entire day and everything has worked fine since. I would not hesitate to call Friendly for any additional work I may need to have performed.
Description of Work: Installed electrical for two sump pumps; Fixed and replaced a quad receptacle with a dual; Installed two new separate receptacles for garage door openers; replaced a receptacle/light switch in garage; Fixed another receptacle in garage

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Paul B.
03/2016
5.0
electrician
  + -1 more
Dan came by to perform this work and was super nice, he even gave me a suggestion of outdoor security lights that would look better cosmetically. (for example, I bought black but white matched my house much better) Dan really knows his stuff, made something I'd never be able to do look effortless. I'd also like to shout out Brianna, I talked to her a few times and she was very pleasant. At the end of the day, Friendly Electric Heating and Air lives up to there name and I plan on using them again very soon.
Description of Work: Installed 2 outdoor security lights with switches indoors, added a outlet in our laundry room and moved two switches to the other side of the wall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Janet N.
03/2016
5.0
electrician
  + -1 more
Very professional and helpful. Arrived on time, did the work and cleaned up after himself.
Description of Work: Fixed the GFI outlet and the wiring for a light switch

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Steven R.
01/2016
1.0
electrician, lighting
  + 0 more
Last week, my 90 year old mother wanted to remove a light bulb from one of the kitchen high hats. Being 90, she couldn't climb a step stool or twist the light out. She wanted to replace the bulbs with energy efficient bulbs. Three other people tried to get the light bulbs out with no luck. She called 'Friendly Electric' and asked if they could send out the worker who had done the work from a year earlier. The gentleman eventually showed up. Before he even got a foot in the door he informed my 90 year old mother that this visit would cost her $120 to remove the light bulbs. She called back to 'Friendly Electric' and eventually got the owner on the phone. She felt that $120 to remove light bulbs that they had installed which no one could remove was their responsibility. The owner told her that the warranty period was over. He said that his guys have to get paid. She told him that she understood that but $120 to remove light bulbs was almost extortion. He eventually whittled the price down to $32. She said she's not paying one nickel. So, the owner of 'Friendly Electric' told her to 'never call this number again!' and hung up on my 90 year old mother. The worker who was there felt embarrassed and went to remove the light bulbs. He couldn't even get them out. He worked on them for over an hour to remove them. Eventually he got them out. I think Mr. Friendly Electric of Freehold, NJ should be put on a herring boat for Iceland and left on a rock. It amazes me how a 'company' like 'Friendly Electric' can take advantage of the elderly - which is most of the population of Monroe Township with all the retirement communities that are there, then when called to help, charges an amount that would make a loan shark blink twice, then have the utter gall to tell a 90 year old woman with arthritis in both hands to never call him again. I would have a few choice words for this gentleman but I will keep this clean. 'Friendly Electric' is anything but friendly. They should be avoided like 30 day old pork.
Description of Work: Provider originally rewired my 90 year old mother's kitchen, putting in high hats and under cabinet lighting. Cost was $3000

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$120

Kurt S.
12/2015
5.0
electrician
  + -1 more
Dan was great. Very personable and very knowledgeable. He went above and beyond to ensure the job was done with care.
Description of Work: Replace breaker panel and move a water pipe.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Swapna B.
08/2015
1.0
electrician
  + -1 more
The technician indicated we have a leak in the water heater (when there wasnt a single drop of water on the floor or around) - and that the entire heater needs replaced (since the pilot flame was getting out every few hours) He provided a massive estimate - we went in for a second opinion and the technician from other company came in, cleaned up the pilot flame area - it's been over a month now and the flame is just fine.
Description of Work: The call was to check on water heater - we ended up not using the coupon - and paid a separate amount for water heater check. We did not use the recommendation from the technician

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$99

Steven S.
07/2015
5.0
air duct cleaning, heating & air conditioning/hvac
  + 0 more
Friendly Electric is great. Love their staff and general attention to detail. They came out to inspect our 3 HVAC units, provided a thorough cleaning, and cleaned some of our duct work. We have also since used them to install a humidifier to one of the units and they are now my regular service crew. Highly recommend.
Description of Work: Friendly Electric serviced my 3 HVAC units. We have also since used them to install a humidifier.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Craig S.
06/2015
5.0
electrician
  + -1 more
The tech was on time and did the installation - the cost seemed a little high, but I didn't get any other estimates at the time for the work since I had an Angie's List Deal with them. Next time I would just get a few estimates first to get a comparison to see if their pricing is competitive. Otherwise everything was good, he cleaned up after himself and even fixed and replaced an outlet cover on another outlet that was missing one and was loose in the wall.
Description of Work: Installation of 2 new outlets in garage.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Michael S.
05/2015
4.0
electrician, lighting
  + 0 more
The job took a long time because the technician had to crawl into some tight spaces in the attic to wire the light. He was great, but the price of the job was a little more then I was hoping.
Description of Work: I had a motion sensor light installed over our driveway.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$400

Larissa B.
04/2015
5.0
electrician, heating & air conditioning/hvac
  + 0 more
I called Friendly Electric when my furnace broke and inquired about their Angie's list deal. Michelle in the office and Tyler, the technician were great. They really made sure that they explained everything and the increase over the price in the deal and reviewed the quote again for me. Michelle kept in contact with me to let me know of the estimated arrival of the tech and followed up on the quote. Tyler came out and reviewed the situation and was thorough at explaining everything. Unfortunately, I chose to go with another company that I had used before because I felt more comfortable going with someone I knew. I definately made the wrong decision as the other provider wound up charging me much more than the original quote and far more than Friendly Electric. If given the chance again, I would use their services.
Description of Work: Estimate for Furnace replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

Response from Friendly Electric Heating & Air
Oh no! I'm so grateful you took the time to review our company and share your experience, but I am so sorry to hear of your outcome. I remember you vividly because of your loyalty to your original service professional. I know how difficult it is to navigate through home projects and the contractor experience, I hear horror stories every day from people who didn't call us first. Friendly prides itself on providing pricing upfront and in writing prior to beginning any work in a client's home. I wish you had had a better experience. I remember that this was a last minute break down three days prior to you moving, and a completely unexpected expense. But look on the bright side.... by now you're in your beautiful new home! I hope you will be very happy there and I wish you the best.

Stephen D.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
The service went very well. They let me know the system was working just fine. One technician came out and completed the job in about 5-10 minutes. He was friendly and informative. I had no problem scheduling the deal.
Description of Work: I purchased a deal a furnace system check.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from Friendly Electric Heating & Air
Thanks so much for the AAAA review! We're glad that you were happy with our service.

Louis B.
02/2015
4.0
heating & air conditioning/hvac
  + -1 more
There were no additional costs. They were here for about thirty minutes and they left no mess behind. Overall, my experience with them was fine.
Description of Work: I purchased a deal for a furnace system check.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from Friendly Electric Heating & Air
Thank you for taking the time to review our company. We are happy that you were pleased with your experience. Our technicians are trained to wear shoe covers, use tarps and to respect your home as if it were their own. We are pleased to hear that they did as instructed!

Sajjad S.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
They told me that I should call Angie’s list to get a refund. What I paid for did not cover the work they were going to do.
Description of Work: They came out to fix the furnace.
Rating CategoryRating out of 5
$49

Response from Friendly Electric Heating & Air
Thank you for the honest review and the A rating! Hope to work with you again in the future.

denise F.
01/2015
5.0
electrician, remodeling, lighting
  + 1 more
yon,which i jumped on. Everyone there Brian,Dan K and Chris. are fantastic. My confidence in them and their workmanship is great .Four separate lines in my basement, rewiring new lights in bathroom, and installing exhaust for new bathroom. I gladly hand out their cards to friends so they can also get great service. Who ever reads this trust me. You too will be impressed by them. Give them a call. You wont regret.
Description of Work: I have used them previously for removal of nob and tube wiring. Extremely professional and clean. They have recently come back to help rewire in my basement for damaged wiring. They again explained what i needed and even showed me other things that should be done. No pressure to do. It was my decisi

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,264

Response from Friendly Electric Heating & Air
Wow thank you for this awesome and all inclusive review! We couldn't have said it better ourselves, but it is even better when I client expresses this. Our technicians will be thrilled that you were happy with their professionalism and expertise. They especially love having their names mentioned. LOL So happy to hear that they hit every mark of their ongoing training and especially that you are as homeowner felt informed and unpressured. A recommendation from a client is the best compliment that we can receive. Thank you again!

Dan O.
01/2015
3.0
electrician
  + -1 more
They came and gave an estimate to run wire and install a switch for a ceiling fan. Due to the high cost of the estimate, I felt it was unacceptably high and requested a refund for this deal.
Description of Work: $75 Ceiling Fan Installation

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
3.0
punctuality
3.0


Response from Friendly Electric Heating & Air
I remember this service call well as I was the CSR who handled the initial appointment. We spoke with Angie's List directly while booking the call as the client had questions. We informed the client prior to scheduling the call that the deal he purchased did not coincide with the work that he wished to have performed. We agreed to go out at no charge to him the next day to give him an estimate for the work that he needed. We also spoke to Angie's List on his behalf to issue him a full refund during out initial conversation with them. Home repairs can often times be costly or not what a client has anticipated. We can only hope that our professionalism, quick service and quality workmanship and guarantees make it a less painless process. Thank you for sharing your experience with others.

Gloria B.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
It was easy to get an appointment and they were courteous and professional. They arrived on time but I thought the price was a little high.
Description of Work: I used Friendly Electric Heating & Air and it was good.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$65

Response from Friendly Electric Heating & Air
Thank you for this A review! We have a full time office staff available to address all of our clients concerns as well as after hours emergency service. We do our best to work with clients busy schedules and to treat them as we would like to be treated. We also use only quality products and stand behind our work. Thank you for sharing your experience with others!

Joseph B.
01/2015
4.0
heating & air conditioning/hvac
  + -1 more
They checked out my furnace, cleaned it and change some wires. They also adjusted the panel.
Description of Work: I used Friendly Electric Heating & Air and it turned out fine.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from Friendly Electric Heating & Air
Thanks for the great review! We're happy that you were pleased with the services that we provided to you.

RAMANNA A.
01/2015
5.0
electrician, heating & air conditioning/hvac
  + 0 more
I bought a deal to service my permanent home generator (manufactured by Generac) from Angie's List for $275 to perform a full service - oil change etc.. After I paid for the deal, I was given the name of the company to service it - Friendly Electric, Hillsborough NJ, who showed on Jan 9th 2015, as per my requested appointment. Unfortunately, when the electrician came to service the generator, he wanted a key to the generator and I did not have one. When I called Generac , the manufacturer for a key, they indicated that all AUTHORIZED service providers for Generac have a key and others will not have the key and are not authorized to perform a service. Obviously, as a homeowner, I was not aware of this situation and I cannot USE the Angie's List deal that I fully paid an purchased for $275. Hence I would like to initiate a refund for the same to my credit card as soon as possible. Thanks.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$275

Response from Friendly Electric Heating & Air
Dear [Member Name], I do apologize that this has happened. We have have 6 different keys for generators. Unfortunately none of the keys we had fit for your model generator. However, since this has happened we contacted GENERAC and received an additional key which we did not have. You can contact me at the office and we will have our electrician come back to your home. Thank you. Pamela 732-545-2665

Elizabeth G.
01/2015
5.0
electrician
  + -1 more
Scheduled to begin and complete job on 1/12/15. So far, service staff was on time with scheduled appt for estimate and job review and very professional and knowledgeable. Office staff was great! Very friendly and informative and followed up on appt times and needs.
Description of Work: Provided estimate and suggestions on repairs

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Response from Friendly Electric Heating & Air
Thanks for your A review! We're happy to hear that you were pleased with our company's overall performance. And the ladies in the office are thrilled to get an honorable mention!

Dianne K.
12/2014
5.0
ceiling fans, electrician, remodeling, lighting
  + 2 more
I purchased an Angie's deal for $200.00 worth of service for $79.00. In addition I was charged $324.32 to complete the work. So my total cost was $403.34. ($524.32 in theory). I thought this cost was somewhat high considering both were replacements pieces. All the electrical wiring was already done. However, the work was done good and the technician was friendly. He cleaned up well after completing the work. Because of the price, I most likely will not use this provider again.
Description of Work: Replaced a bathroom ceiling exhaust fan and replaced a lamp post light head.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

$403.34

Response from Friendly Electric Heating & Air
Thank you taking the time to review our company and share your experience with others.

GEORGE H.
12/2014
3.0
electrician
  + -1 more
Company came to my home to provider an estimate that was extremely higher that the other quotes we received. Went with another contractor.
Description of Work: Purchased $79 Big Deal for $200 of Electrical Services.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
5.0

Yes, I recommend this pro
$79

Response from Friendly Electric Heating & Air
We have no record of every servicing this address or this client name. We have reached out to Angie's List for assistance with this review and were told that they would verify all contact information. To date, we have been unable to verify that we ever visited this client.

Patricia B.
11/2014
5.0
electrician, lighting
  + 0 more
Bruney was on time and fixed both areas in less than an hour. He is always very courteous and clear in his explanations. (The price quoted above includes a $79 Angie's list deal for $200 worth of electrical work and a service contract discount.)
Description of Work: Replaced a burned out dimmer switch (homeowner had put non dimmable bulb in one of the the pot lights) Removed the cover on an outdoor sensor light so bulb could be replaced

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from Friendly Electric Heating & Air
Thank you for your A review. We strive for promptness and honoring our time frames. Thanks for sharing your experience with others.

Mahesh S.
11/2014
4.0
electrician
  + -1 more
They did a good job. The pricing was unclear, and when I was given the price it was much higher. This discrepancy was resolved after I called in and spoke with them. I would recommend speaking with them about the final price in reference to the work that you needed done before starting work.
Description of Work: I purchased a Big Deal for electrical services.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$79

Contact information

623 Eagle Rock Ave #347, West Orange, NJ 07052

http://www.friendlyelectric.com/

Service hours

Sunday:
Closed
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
8:00 AM - 2:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Electrical,
Heating and Air Conditioning,
Lighting,
Ceiling Fans,
Air Duct Cleaning,
General Remodeling,
Generator,
Dryer Vent Cleaning,
Natural Gas Lines,
Pool and Spa Service,
Phone Wiring,
Home Security Systems

FAQ

Friendly Electric Heating & Air is currently rated 4.5 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 2:00 PM

Friendly Electric Heating & Air accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Friendly Electric Heating & Air offers free project estimates.
Yes, Friendly Electric Heating & Air offers eco-friendly accreditations.
No, Friendly Electric Heating & Air does not offer a senior discount.
Yes, Friendly Electric Heating & Air offers emergency services.
No, Friendly Electric Heating & Air does not offer warranties.
Friendly Electric Heating & Air offers the following services: New Jersey Heating Repairs, New Jersey Air Conditioning, Safety Inspections, Surge Protection, Electrical Repairs, Panel Upgrades, Remodeling and Additions, Aluminum Wiring, Interior Lighting, Violations Correction, Landscape Lighting, Smoke Detectors, Home Automation, Generators, Heating, Heating Repairs, Furnaces, Boilers, Radiant Heating, Heating Tune Ups, Air Conditioning, AC Repairs, Air Conditioners, AC Tune Ups, Indoor Air, Air Cleaners, Humidifiers, Duct Cleaning, Central Vacuum, Securit

Contact information

623 Eagle Rock Ave #347, West Orange, NJ 07052

http://www.friendlyelectric.com/

Service hours

Sunday:
Closed
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
8:00 AM - 2:00 PM