Approved Pro
At Home Carpet and Flooring*
Wood Flooring - Install or Completely Replace, Laminate Wood or Stone Flooring - Install, Carpet - Install,
About us
We Have been awarded Best of HomeAdvisor for 2013, 2014 & 2015. Our honesty, products, knowledge and service is what has allowed us to win this award three years in a row. At home carpet and flooring guarantees the lowest prices on carpet, wood, laminate, and vinyl flooring in New Jersey & Staten Island. We have quality workmanship and the most knowledgeable sales people on staff. Is there a better time than now to decide to buy new flooring?.. Please Contact us to satisfy all of your flooring needs. You owe it to yourself to work with a leader in the flooring Industry. Talk to us first, we're absolutely certain you'll be glad you did! We will beat anyone's prices and guarantee excellent workmanship and service. At Home Carpet & Flooring is a proud sponsor of the New Jersey State Police Benevolence Association (PBA) and the New Jersey State Fireman Mutual Benevolence Association (FMBA).
Business highlights
Se habla espanol
23 years of experience
Services we offer
Carpet, Laminate, Luxury Vinyl Tile, Vinyl, Wood
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.5849 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 68% | ||
| 13% | ||
| 4% | ||
| 2% | ||
| 3% |
Filter reviews by service
Showing 1-25 of 849 reviews
Jay N.
Oct 2024
Carpet - Install
They were excellent!
Larisa B.
Jun 2024
BEWARE!! We were so pleased with our floors when they were first installed. About 2 months into the installation, we noticed an area that raised. I was contacting Ron for months to try to get someone to come out. Marcel came out after months of me harassing them, looked at the floor and said ?can?t do it today?. He said he would be back that Saturday and went completely missing for another month. The area was fixed and in a matter of less than 3 months the area was messed up again along with several different locations that began to raise. A piece of flooring even broke off because of how badly it was installed. The owner tried to blame us as if we cannot have specific furniture on our floor. I once again was contacting Ron, now getting completely ignored. Floors that should have lasted me years, look completely ruined and horrible after 1 year(less than a year technically because the issues started after 2 months of installation). I am completely in shock with the lack of professionalism when I have been nothing but patient and respectful. After I contacted the Ron the last time and basically said I was considering taking legal proceedings he basically told me to ?do what I have to do?. No accountability, only blaming the customer and absolutely no effort in trying to help. I should have seen the red flags when I read another review that basically said the same exact thing but decided to give this company a chance. Now I have to find someone else to redo the job after ONE YEAR.
Response from At Home Carpet and Flooring*
"The same thing we told you that day , Until you fix the moisture issue in your home the floor will continue to do what it's doing . The meter reading was4 times what it should be . We have zero control over the moisture in your home that is why we asked you to get a contractor to fix the issue then we would come out again and pout everything in place. You stated the cost was too high for that and you couldn't not do it at this time. I said to you we can not keep coming back and forth it needs to be fixed right otherwise it will continue to get worse which it is .Once the moisture issue is resolved call em and I will get it repaired"
Michael A.
Feb 2024
Carpet - Install
Great company I would recommend to anyone who needs carpet or flooring. very nice people. Great job done and fast and a very affordable price.
Response from At Home Carpet and Flooring*
"Thank you for the kind words and for your business - Ronald Carter"
Jerry P.
Jan 2024
Laminate Wood or Stone Flooring - Install
the guy came did the floor he was polite explain alot about the floor nice job
Response from At Home Carpet and Flooring*
". Glad everything worked out appreciate the kind words .. - Ronald Carter"
David S.
Dec 2023
Laminate Wood or Stone Flooring - Install
Excellent work
Response from At Home Carpet and Flooring*
"Thank you for the kind words and appreicate the business"
Tristan R.
Dec 2023
Wood Flooring - Install or Completely Replace
AtHome was awesome!
Response from At Home Carpet and Flooring*
"Appreciate the kind words and glad your happy with the floors"
Briana N.
Oct 2023
Carpet - Install
On time and made it very easy from quote to installation. Great value and result for installing runner on our stairs.
Response from At Home Carpet and Flooring*
"Thank you for the 5 star review . Enjoy yuor new home hope it brings you years of happiness"
Scott A.
Sep 2023
Wood Flooring - Install or Completely Replace
The price and the service was great.
Response from At Home Carpet and Flooring*
"Thank you for the business we appreciate it"
Carley M.
Sep 2023
Wood Flooring - Install or Completely Replace
.
Response from At Home Carpet and Flooring*
"Thank you for the 5 start review we appreciate your business"
Hammad M.
Sep 2023
Wood Flooring - Install or Completely Replace
Our experience was very good!
Response from At Home Carpet and Flooring*
"Glad your happy with the new floors thank you for the business"
Lois K.
Sep 2023
They were excellent. They were courteous and kept their work clean and kept my house clean as wee.
Kirstin L.
Sep 2023
Carpet - Install
X
Response from At Home Carpet and Flooring*
"Thank you for your business"
Lori M.
Aug 2023
Laminate Wood or Stone Flooring - Install
The floor is falling apart already. The installers left gaps under my doors because they refused to put the quarter round that I had back because, they did not feel it necessary.
Response from At Home Carpet and Flooring*
"..Please call me I have called and left you three messages . I would like to get this resolved for you"
Eleanor C.
Aug 2023
Carpet - Install
Outstanding from beginning to end! WILL HIRE THEM AGAIN!
Lynn H.
Jul 2023
Laminate Wood or Stone Flooring - Install
Excellent grade of flooring material and professional workmanship of installation.
Response from At Home Carpet and Flooring*
"Thank you for your business"
Hemanth S.
Jul 2023
Wood Flooring - Install or Completely Replace
Highly professional and economical
Response from At Home Carpet and Flooring*
"Thank you for your business hope the new floors make the house look brand new"
Raegan B.
Jun 2023
Good job
Response from At Home Carpet and Flooring*
"Thank you for the business we appreciate it and thank you"
Gladyn S.
Jun 2023
The floor seems nice but the work was poorly done. Very unsatisfied and disappointed. They wasn't on time. They rushed the work. Look like hardwood not connected properly.
Response from At Home Carpet and Flooring*
"."
James Q.
Jun 2023
Laminate Wood or Stone Flooring - Install
very satisfied with the work performed
Response from At Home Carpet and Flooring*
"Thank for you business hope we made you happy ..."
Arpita C.
May 2023
Good experience.
Response from At Home Carpet and Flooring*
"Thank you for your business we appreciate it"
Laurie D.
May 2023
Laminate Wood or Stone Flooring - Install
I had my LVP installed earlier this week. I can't speak higher about this company....from Gayle who sold it to us. She was very patient with all my questions and answered me every time I called or texted. Ron was very understanding/cooperative. Again answered each time I called. The installers couldn't have been more polite, fast, accommodating. They cleaned up as they went along and also when they were all done and were so precise in cutting/workmanship. All in all so far a fabulous experience!
Rita W.
May 2023
Carpet - Install
clean, courteous,
Karin B.
Apr 2023
Laminate Wood or Stone Flooring - Install
The quality of the hardwood flooring was high. The removal of the old 40+ year old hardwood floor was hard work,, and they worked with 2 people and had it out in 4 hours.. The new one was in in 3 hrs. I recommend At Home Flooring. Quality work at a reasonable cost.
Amy R.
Mar 2023
Laminate Wood or Stone Flooring - Install
Great job! Quick and efficient replacement of floor.
Response from At Home Carpet and Flooring*
"Thank you for the review and thank you for trusting us to get the job done right !! Enjoy your new floors and stay well."
Diane E.
Mar 2023
Carpet - Install
They did give me the money back but the final bill did not take into account the deposit I made before the job started I would have lost 200 dollars unless I caught it. There were some misunderstandings on my part on how to prepare for the workers but overall everyone was a bit rough and rude. My new carpet also had a couple snags which I wasn't very impressed by
Response from At Home Carpet and Flooring*
"I sorry you feel this way as your husband paid the balance after the job was completed we did not ask for that amount your husband stated here is the money. The next day you called and stated you paid $200.00 more I told you we would mail a check which we did. We mailed the check and when it did not come within 5 days I offered to PayPal the money which I did while you wherein the phone with me at 9:00 at night. The statement you would have lost your $200.00 is unfortunate that you would think that and we would not do that. You called at 9:00 at night on my cell phone I not only answered the phone but went right to my computer and PayPal you the money. You also forgot to mention this in your review. Just a fyi once we saw an overpayment on our records at the end of the month we would have mailed your money as quickly as we PAYPAL you the money back that night. As to the installation we walked into a house where nobody in your home moved anything. You left your 80-year-old mother there to facilitate everything. Once you told me the age of your mother I immediately said I will take care of moving everything I do not want your mother at her age to get upset or hurt trying to move things. I never asked for a penny more nor does it go any further than that as you stated in your comments. I also immediately sent another guy to your house to help expedite the moving of stuff at no charge to you that nobody in your house felt should be moved before us coming. Mind you we did an entire house mother /daughter house that was packed with everything. The receipt that you signed says what needs to be moved and the day I booked the installation I expressed to you what needs to be moved you admitted you are faulted to do this. You left shoes clothes bed linens pillows everything left exactly the way when you walked out the door that day for work with no worried the carpet guys were coming. We did not fuss we worked around it and got the job done never asking for a penny more. The balance is stated on the receipt which you have a copy of all the installers did was take the payment. The installers did not hand the payment in until two days later when they came back to the office by then you had called and I said I will resolve it. I do not get how the service was poor on our end. We sold you the carpet set up the installation and showed up the day as promised. On the day of installation, if you failed to move anything most companies would just reschedule for another day. we work harder to complete the job for you and your mother. We went above and sent another guy so your 80-year-old mom could relax after you told me she will move things. I immediately told you NO we will do it as I do not want women at that age stressing or getting hurt over the flooring. You failed to write all this in the review also which is unfortunate. Regardless the Guys left at 7:00 p.m. after showing up at 8:00 a.m. and you told me the job looked great is not that why you paid them after the job was completed? If you have snags call me I will have them fixed but please tell the entire story not just the one that fits your agenda. We did everything and then some to make sure your mom was safe, and not stressed, and to get the job done for you and your family. I try my best to make everyone happy it is unfortunate some people are harder to please than others. I still try my best and I am sorry we did not meet your expectations!!!"
Licensing
Licensed*
Trade License Number
13VH05966200
Trade License Expiration
03/31/2026
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
At Home Carpet and Flooring* is currently rated 4.5 overall out of 5.
Monday: 9:00 AM - 9:00 PM
Tuesday: 9:00 AM - 9:00 PM
Wednesday: 9:00 AM - 9:00 PM
Thursday: 9:00 AM - 9:00 PM
Friday: 9:00 AM - 9:00 PM
Saturday: 9:00 AM - 6:00 PM
Sunday: 9:00 AM - 2:00 PM
At Home Carpet and Flooring* accepts the following forms of payment: CreditCard
Yes, At Home Carpet and Flooring* offers free project estimates.
No, At Home Carpet and Flooring* does not offer eco-friendly accreditations.
No, At Home Carpet and Flooring* does not offer a senior discount.
No, At Home Carpet and Flooring* does not offer emergency services.
Yes, At Home Carpet and Flooring* offers warranties.