Get matched with top pool and spa technicians in Hopatcong, NJ

"I called to hire Penguin and have them come to my home for a service call. I spoke with Larry and explained the issues I was having. He offered to come out for service call but suggested I try a few DIY things first. For several days I would try something he suggested, and then then call back to speak with Larry about what, if anything, changed. Each time he would spend whatever time on the phone with me that I needed, evaluating what I told him and explaining what to do next. And at the end of each call he would insist that I call him back for an update. Eventually with his expert guidance, I found multiple sources of air leaks in the system and was able to repair them myself. It ended up being a few gasket leaks and a worn out drain plug on the motor housing, not a leak in an underground pipe or fitting that would have required ripping up a new paver pool deck we had installed last year. Not only did Larry save me the expense of a service call and tons of potential work, he taught me a bunch of new ways to diagnose and address future issues. I feel like I went to pool school and Larry was my favorite professor. The level of customer service Larry offered was absolutely outstanding. I did not actually 'hire' Penguin, but if I or anyone else I know needs a pool installation or repair service in the future, I know EXACTLY who I'll be calling. Larry alone earned Penguin a loyal customer for life and he didn't even have to get a finger dirty. My sincere gratitude to Larry and Bravo Penguin!!!!"

"Very easy to work with and accommodating, great attention to detail and was available at all hours, on time and professional"

"I typically do not deal with contractors as I do the majority of my home construction projects myself. Main reason for this is that I do not trust contractors and I feel there is the element of not getting the value for the money paid. Here's where Braz Masonry impressed me the most. Pool replastering is not something I would/could take on myself and therefore needed to get bids from different companies. Braz Masonry offered the best price and I decided to go with them, not only for the price but because I just got a good vibe from Roberto the owner. I was a little worried because I thought that, because of the lower quote, I would get hit with hidden extras to make up for the underbid estimate. The opposite actually happened. There was an unforeseen issue with my coping and there was an opportunity for him to make some extra money as I was already well into the project. Instead, I believed I got an extremely reasonable quote for this extra where I don’t think Roberto made any "

"I recently had the pleasure of working with Erik from First State Ponds, and I can't recommend him enough. Erik traveled all the way from Delaware to Maryland to service my pond, which was having persistent issues with murky water. Before connecting with Erik, I had already been advised by another company to purchase a specific filter and pump. Thankfully, I found First State Ponds just in time. Erik took the time to explain that while the recommended filter might clear my water, it would require constant maintenance. He suggested a different filter and a stronger pump, but he was also willing to install the one I had already purchased if I preferred. After some consideration, I decided to take his advice and returned the original filter to have him install his recommended system. After struggling with murky water all summer, l admit, I was a bit skeptical. I wasn't sure that anything would truly work. But Erik's recommendation exceeded even his own predictions. Within just two days, the water was crystal clear! I didn't really think that was possible. There were a few challenges during installation and I admit this was 100% due to a few things I had set up prior to meeting Erik. But he handled them seamlessly, troubleshooting as needed. For the issues that couldn't be addressed that day, Erik provided me with helpful suggestions on how to finish the job myself. While I initially found the price a little high, after seeing the fantastic results, answering my many questions (including a few the following day), and delivering on everything he promised, I can confidently say he earned every cent. If you're looking for quality service, prompt responses, and impressive results, I highly recommend First State Ponds. Erik and his team are truly top-notch."