Founded 1961 • With Angi since December 2006
Awards and Badges
Angi Certified
Images
Amenities
Free Estimates
No
Warranties
Yes
Senior Discount
10%
Eco-Friendly Accreditations
No
Licensing
No License Required for Trade
Bonded
Insured
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All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/
Verified Reviews
Read reviews by category
appliance repair (164)small appliance repair (18)home remodeling (2)
Showing 1-25 of 174 reviews
ANTHONY L.
01/07/2022
Jean P.
03/05/2021
Sus M.
03/04/2021
Albert S.
01/31/2021
Clark B.
01/04/2021
Paul Y.
12/18/2020
Very impressed with their follow up messaging both phone and emails. We were kept informed from an early AM call to estimate repair day and time as well as progress of tech to arrive the day of repair. Due to the Covid19 a new refrig was estimated to be 60-90 days away - none in stock due to manufacturer shutdowns. The part required was a blower motor and was shipped to our home in about a week. We then called Action Appl. to complete job and lived " happily ever after " Our tech was super polite and explained the problem in detail.
Description of Work
Refrigerator not cold / freezer fine?
Category
appliance repair
Hire Again?
Yes
G O.
09/08/2020
I called the company. Currently they charge $129.95 to come out and diagnose the problem, which is non refundable if you do no use their services. I asked what happens if the failed part was still under warranty for parts and labor (which mine is). They do not do work for "other companies", and if the part is still under warranty they will not do the job. So I can't rate the quality of their work. I guess you have the right to select what work you will and won't do, but I thought other potential customers out there considering this service provider would find this information useful.
Description of Work
The repair of an LG refrigerator
Category
appliance repair
Diana M.
08/12/2020
Jean S.
08/07/2020
David R.
07/17/2020
Harper D.
07/13/2020
Margah L.
06/19/2020
Daniel B.
06/17/2020
Great. Brian fixed the fridge on the spot with no mess and was professional with a great attitude throughout. He ordered a part for the stove and I will wait for that to arrive. Extremely positive experience
Description of Work
Work on refrigerator and stove
Category
appliance repair, appliance refinishing
Hire Again?
Yes
Celeste P.
06/07/2020
I called Action to repair my 30+ year old Maytag dryer in my Suffield CT home because it wasn't drying clothes. Tom came on Monday, diagnosed the problem and ordered the part. After the part arrived on Thursday, I called to see if I could get it installed on Friday before the holiday weekend. I was assured Tom could make it. He arrived late in the day, finished the repair around 5pm and still had another job to do. In spite of his long day and warm weather, Tom was pleasant. For the diagnosis and repair, they put me on the schedule for the day but could not confirm a time. While this was inconvenient, I appreciated their responsiveness.
Description of Work
Repair older Maytag dryer
Category
appliance repair
Cost
$425
Hire Again?
Yes
James S.
06/01/2020
Castro H.
05/29/2020
Terry G.
05/22/2020
Susan M.
05/20/2020
Sue F.
05/20/2020
There was a hiccup with a part, no fault of Action Appliance but this company is receiving an A+ rating from me and I highly recommend them if you ever need appliance repair. Their professionalism from start to finish cannot be matched. The customer receives email notification every single step of the way and the Technicians are friendly and know their stuff. I can not say enough how pleased I am! Thank you so much to all the Tom’s who made my experience beyond pleasant. I appreciate you all so very much!!
Description of Work
Washer Seal Repair
Category
appliance repair
Cost
$465
Hire Again?
Yes
Merri W.
05/11/2020
Dianne D.
04/24/2020
Meleisa H.
04/14/2020
Came the day I called and diagnosed the problem. The part arrived 2 days later and they installed it 2 days after that. Their responsiveness was much appreciated especially since we are home bound due to the covid19 shutdown. They took the necessary safety precautions and came into our home.
Description of Work
Refrigerator wasn’t working and needed a new part.
Category
appliance repair
Cost
$591
Hire Again?
Yes
Peter J.
04/11/2020
The problem with ice buildup in our Samsung was corrected by adding a heater element. Action Appliance and its repairman were great. As a separate issue, I am displeased with the reliability of the manufacturer, Samsung, and would not buy another of their appliances in the future. We now have had two costly repairs in a four year period.
Description of Work
Refrigerator repair.
Category
appliance repair
Hire Again?
Yes
Erin S.
04/08/2020
This is the second time Tom has been to the house to fix an appliance. From start to finish dealing with Action Appliance is great-they’ll continue to be my first call. Tom makes me feel comfortable about asking questions (which I’m sure is more annoying than he’d ever let on!) and is totally forthright when answering. Can’t recommend them enough.
Description of Work
Repair on kitchen aid stove
Category
appliance repair
Cost
$900
Hire Again?
Yes
Dianne D.
04/03/2020
Phone
Address
379 E Center St
Manchester, CT 06040
Website
http://actionpro.com/Service Categories
Appliance Refinishing
Auto Service