Oliver Heating, Cooling, Plumbing, & Electrical
Oliver Heating, Cooling, Plumbing, & Electrical
Since 1971, Oliver has been proudly serving the Delaware, Chester, and Montgomery counties of Pennsylvania as well as New Castle County in Delaware and Gloucester County in New Jersey. Today, we are still the Delaware Valley's premier provider of HVAC services, offering quality heating, cooling, plumbing, and electrical solutions to residents in the area. Oliver furnishes, installs, and services most types of heating, ventilation, and cooling equipment. We also offer services in plumbing, water heaters, electrical, geothermal, solar, and air duct cleaning for residential, commercial, and industrial markets. When it comes to our HVAC services, our friendly and trained professionals are prepared to help you 24 hours a day, 7 days a week. Our plan is to continue to differentiate ourselves from the rest of our HVAC competitors through unique positioning, strong history and ongoing commitment to providing superior and unparalleled customer service. We look forward to helping you with your air conditioning, heating, plumbing and electrical needs. Contact us today at 877-757-1141!
"Facts: contacted company to schedule service. Two weeks before electrician would arrive. Electricians arrived on time. Review electrical problems with technicians (two showed up). Left electricians to survey the home's electrical system. Met with electricians about current immediate problem. Agreed that the state of the system required someone specializing in old homes with legacy electrical wiring. Technicians informed me they had someone on staff who could survey the home and provide solutions to remedy the existing problem and possible overhaul of the system. They said they would escalate the problem to the appropriate person. I asked when is a reasonable time to wait before hearing back from the company. They said by the end of the week. I asked again how long to hear back - thinking that the end of the week was optimistic since it took them two weeks to get to the house. They said again by the end of the week. I waited until the following Wednesday and after not hearing anything from them left a review on the company website. Later that day a manager contacted me to discuss my review. NOT to discuss the possibility of getting someone out to the house but specifically the review. He stated a technician called me the day after the technicians were at the house. I have a smartphone they record ALL incoming and outgoing phone numbers. NO number from anyone I didn't know showed up in the phone log. NONE. And if he had called and received no answer NO one from the office bothered to follow up either by phone or by email or by text message. To the people at Oliver, welcome to the 21-century. How about using some the technology available to you for something besides swiping my credit card for the "arrival fee". DO NOT HIRE this company for ANYTHING! And BTW, another company I contacted for the same issue has sent me three text messages to follow up on the appointment that hasn't even happened yet. And I didn't have to wait two weeks to get on the schedule. Oliver, take a hint!"
Lochlain L on February 2022
Since 1971, Oliver has been proudly serving the Delaware, Chester, and Montgomery counties of Pennsylvania as well as New Castle County in Delaware and Gloucester County in New Jersey. Today, we are still the Delaware Valley's premier provider of HVAC services, offering quality heating, cooling, plumbing, and electrical solutions to residents in the area. Oliver furnishes, installs, and services most types of heating, ventilation, and cooling equipment. We also offer services in plumbing, water heaters, electrical, geothermal, solar, and air duct cleaning for residential, commercial, and industrial markets. When it comes to our HVAC services, our friendly and trained professionals are prepared to help you 24 hours a day, 7 days a week. Our plan is to continue to differentiate ourselves from the rest of our HVAC competitors through unique positioning, strong history and ongoing commitment to providing superior and unparalleled customer service. We look forward to helping you with your air conditioning, heating, plumbing and electrical needs. Contact us today at 877-757-1141!
"Facts: contacted company to schedule service. Two weeks before electrician would arrive. Electricians arrived on time. Review electrical problems with technicians (two showed up). Left electricians to survey the home's electrical system. Met with electricians about current immediate problem. Agreed that the state of the system required someone specializing in old homes with legacy electrical wiring. Technicians informed me they had someone on staff who could survey the home and provide solutions to remedy the existing problem and possible overhaul of the system. They said they would escalate the problem to the appropriate person. I asked when is a reasonable time to wait before hearing back from the company. They said by the end of the week. I asked again how long to hear back - thinking that the end of the week was optimistic since it took them two weeks to get to the house. They said again by the end of the week. I waited until the following Wednesday and after not hearing anything from them left a review on the company website. Later that day a manager contacted me to discuss my review. NOT to discuss the possibility of getting someone out to the house but specifically the review. He stated a technician called me the day after the technicians were at the house. I have a smartphone they record ALL incoming and outgoing phone numbers. NO number from anyone I didn't know showed up in the phone log. NONE. And if he had called and received no answer NO one from the office bothered to follow up either by phone or by email or by text message. To the people at Oliver, welcome to the 21-century. How about using some the technology available to you for something besides swiping my credit card for the "arrival fee". DO NOT HIRE this company for ANYTHING! And BTW, another company I contacted for the same issue has sent me three text messages to follow up on the appointment that hasn't even happened yet. And I didn't have to wait two weeks to get on the schedule. Oliver, take a hint!"
Lochlain L on February 2022
