"Workers on the actual job could not fulfill the salesmanâ s promise of work that they could accomplish I sill have a gap in my pool deck"

"We have been trying to find someone to replace my mother's 3 skylights for 2+ years. We had an initial contractor who went bankrupt. We were left with skylights but no way to install them. We found a second contractor who told us they would not fit. However, they were leaking so we needed them sealed at the very least. I contacted Angie list who got us in contact with Big E construction. They came out to inspect the roof, skylights, and our new skylights. The owner said the small skylight we had would work and could seal the other two. We received an estimate which I believed was fair. He was honest and said he could not guarantee lifetime sealing on the other 2 lights which I understood. So, I asked if he could measure so I could possibly buy new skylights and have them installed. He was so kind and sent his foreman over to measure. Well, to our pleasant surprise he determined that they skylights we had would work. The foreman spent over 1 1/2 there measuring to make sure things would run smoothly. We received a new estimate which was $1250. We had the work done the next day. They did an excellent job. He put down drape cloths to minimize any mess. They cleaned up after every stage. The skylights were in the same day. They look amazing! I would recommend Big E construction to everyone I know!"

"Great. Nice people - excellent work."

"Excellent service. Prompt response. Good price. John and staff were very professional and did great work."

"We have a pretty old house that hasn't had much work done to the basement. He gave me an honest assessment of what was going on, and the level of work needed, but it was pretty obvious to me that he didn't want the job, either. I got a little education out of it, but he never sent me an estimate and never contacted me again after leaving.
"

"The job was done fast, very professional and clean.  We got 3 estimates and their  price was reasonable. I called company a few times with the questions and they were polite and helpful. The windows looks good and we will definitely use  them again.
"

"The person that came to provide estimate did pushy sales. Then walked away indicating he did not want to do it . Not the right way to conduct business"

"The windows are a high quality custom crafted vinyl window. The installation went very smoothly. Installer arrived on time and job was completed as promised. Installer showed me some rotten wood after the windows were removed and said he would replace the wood at no extra cost. In previous window installations I have had done the company always demanded more money for these types of "unforeseen" instances, but the Window Source did not. This is an A+ in my book, I am extremely pleased with the product and services provided and highly recommend this company!

Tom"

"Excellent service and quality of work! Fast turn-around, superb job and very affordable! I highly recommend."

"They came out after buying a great deal thru AL, he was right on time, he walked the site and told me what need it to be done, he advised on some extra work that need it to be done. We agreed he would come back to fix the issues we discussed. The first time someone else showed up on an unmarked van. The van was parked outside my house for sometime and it wasn't until my wife told me there was someone on the roof I realized he was there to do the job. Did not like that there was no communication, I was not told the guy was on his way, the guy did not tell me he was there to do the job or called prior to getting on the roof. It could've been an accident if I thought he was there for other reason.
I also had an issue since they responded to my first inquiry right away but somewhere in between the communication stopped until after the job was done and payment was expected. Again the first guy that came out was great, the guy that came to do the job was good but also told me about other things I did not talk to the first guy about, also promoting his own bussiness, which lead me to believe he was a sub-contractor. 
      I decided to go with them for another job, again quick initial response I was told about a date in which they would come out and ...nothing, 3 weeks later here they come to do the job after I had talked to other companies to do it. Luckily the other companies could not come out until later therefore I allowed the to do the job, plus we decided on a cheaper price. I was home and did not want other guys to try to scare my wife into spending extra on something we may or not need.
     Again seems to be a scheduling/communication problem, the guys seem legit, good price and know what they are doing, but they need to talk to each other (office and site techs) and communicate with the customer.
     I would try them one more time, if any issues then I would have to move on to another company for my roofing needs.
"