Get matched with top chimney cap pros in Lyndeborough, NH

"Chimney Chap did an excellent job replacing the termination cap on my Vermont Castings gas stove at a reasonable cost. The two technicians who performed the work were very professional and worked hard to overcome some unforeseen installation difficulties. From my initial e-mail to the installation of the cap, Chimney Chap was very responsive. Meanwhile, some other companies I contacted were unresponsive and less interested in performing a small installation project. I will surely contact Chimney Chap, Inc. in the future if I experience any problems with my gas stove."

"I had a rusted-out damper in my chimney. I contacted several companies and got estimates for the work, which included removing the rusted damper and replacing the chimney cap with a new stainless steel cap. 5 Star had the best price by far, and had a lot of experience doing this work. The gentleman who came out and gave me the estimate was very nice and very knowledgeable, answering all my questions. Scheduling the work was easy and they were able to accommodate my work schedule. The work was done this morning. They were very clean, showed me how to use the new chimney cap, and even cleaned out the chimney. They were in and out in less than an hour and the price was as estimated."

"Kevin (the owner) was extremely professional and did excellent work. He removed our power vent, which was hooked to an oil burning furnace. He then added a new stainless steel chimney of the best quality at a very reasonable cost to us.
He gave us a discount as our neighbor had his chimney done at the same time.
I would hire him again without reservations.
"

"My wife and I hired Jason approximately two years ago to repoint our chimney and replace some bricks that he assessed as problematic before adding a screen porch onto our house (the chimney runs through the porch). This is not an inexpensive job. We also brought Jason back to add new lead flashing to the chimney when the porch was being built. After the screen porch was added, we noticed several leaks in the porch roof coming from the chimney area. We originally thought the leaks were due to a step-flashing issue. The contractor who built the porch was extremely responsive and assessed the roof and step-flashing and was unable to determine a leak due to a roofing issue. As the screen porch made it easier to access the upper part of the chimney, I went up on the roof and it was evident that Jason missed repointing several joints and despite sealing the chimney we had moss growing out of many joints. We subsequently noticed the roof on the older part of our house was failing and we ended up doing an entire roof replacement. Before the new roof, we had Jason come back out to fix some of the joints he missed. He was extremely difficult to get in touch with. We had to get in touch with him through the contractor who built the screen porch. He promised to come back and seal those joints which he never did. After the new roof, new ice and water, and new step-flashing around the chimney, we still had the leaks. The new roofer ran several hose tests and determined we had a problem with the chimney. After reinspecting, it was obvious that many joints still lacked sufficient mortar repair. We have kept Jason informed throughout the process, but he never returns our e-mails and is completely unresponsive. I spent hours on the roof myself sealing joints, adding mortar, and then resealing the entire chimney. The chimney has not leaked again since my work. Here are Jason’s own written words that he has not honored, “Yes I garuntee (sic) all my work with a ten year warranty. And again the estimate is as if I were approaching my own home so the idea is you don’t need to worry about your chimney again other than cleaning the flues.” In short, we trusted Jason with an expensive job and when we had an issue, he was entirely unresponsive. We even gave Jason an opportunity to respond to this review before posting. He did not respond. We are giving Jason three stars to be fair as we believe he did a relatively good job on the lower portion of our chimney. Moreover, our situation seemed to be a difficult situation to assess. However, our experience is that Jason will not respond if you have an issue, and the upper portion of our chimney was poorly done. Additionally, as the expert, it was Jason’s job to properly assess our chimney. We should not have had to do any of the work ourselves (or paid for additional materials), and Jason should have given the same level of detail to the upper third of our chimney as the lower third. It is worth noting that Jason was very good at communicating when he was bidding the job and throughout the job. If you hire Jason and have a problem with his work, you should likely not expect a response or remedy from him."

We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business!

"Came, cleaned both chimneys, meticulously cleaned all the pieces that fall down outside the chimneys and was done! Highly recommend!"

"They did a great job. They solved all the problems I had with the chimney and it’s been working perfectly ever since. They also fixed a problem on the roof around the chimney; they replaced the wood around the chimney with a material that would never rot, so they fixed it even better than it was before. It took them a couple of days to do the work. They took care of all the cleanup as well. We've been real happy with them."

"The fellow who showed up, John, was very professional and knowledgeable. He inspected the chimney, took a few pictures and began doing the work. He forewarned me that if he did have to break into the chimney to remove obstructions, it would be an automatic $250 on top of the $250 sweeping. As it would turn out, he did have to break through to remove some ceramic liner that had broken off. As I couldn't just tell him to leave I paid it. Fortunately, it was the only blockage but it was a bit disappointing that I paid so much for him to put 4 bricks in (he broke through a vent cover with a smack of the hammer so it wasn't a terribly difficult or protracted process.) He finsihed up and then wrote up an estimate for further work."

"Personable and professional throughout the job until the end with the installation of the chimney cap. We had to call 3 times over 6 weeks to get a return phone call regarding the installation of the prepaid cap. A promised referral gift card also went undelivered after 3 calls. The lack of follow-up and the disinterested response from our sales representative left us disappointed after such a great job. The lack of the timely installation of the chimney cap in the recent torrential rains left us with ongoing messy clean ups inside. It's too bad to do a really good job up front and drop the ball in the end."

Royal Roofing is a family owned & operated business offering free estimates. We are fully licensed and insured. Royal Roofing specializes in all types off roofs including by not limited to: asphalt, rubber, metal, cedar, etc. We also provide services with siding, chimney repairs, gutter installation, copper work and small roof repairs. We are Located in Leominster, MA.