Get matched with top oriental rug cleaners in Fremont, NH

"These men arrived on time, were very professional and courteous and completed the job within 30 minutes. My windows look Amazing, not even one streak; I am more than pleased and will hire them again. Thank you so much!"

"The owners were down to earth and personable. They were flexible in scheduling our work. I look forward to continuing this relationship."

"I discovered petpee.com when I was searching online for ways to remove the urine odor from our 10’ x 14’ Karastan wool oriental rug. I had planned to clean the rug myself, but I was intrigued by the videos I saw on YouTube of petpee.com’s owner, Meir Martin, demonstrating how he cleans rugs like mine. I searched for petpee.com reviews and was blown away by the number of glowing reviews that had been written by satisfied customers. I knew then and there that I wanted to turn my rug over rug to Mr. Martin to finally get rid of the urine odor that had been building up for over 10 years. I called him and got a quote of $1079, which included shipping both ways, cleaning the rug, and a guarantee that I would not be able to detect any urine odor when my rug was returned to me. After getting over the sticker shock, my husband gave me the green light to send the rug to petpeepee.com. I think he was more interested in getting rid of my constant complaints about the urine odor than the actual odor itself! Mr. Martin walked us through how to pack up our rug for shipping via UPS, having us send him pictures to make sure we had prepared it properly. Even though we followed his instructions, I received an email from UPS 5 days later that my rug had been lost. I was regretting my decision to send my rug off for cleaning, UNTIL Mr. Martin worked his magic! I’m only the second customer in all the years petpeepee.com has been in business to have her oriental rug go missing, but that was to my benefit, because Mr. Meir knew exactly who to call (in Utah, of all places!) to track down my rug. Mr. Martin called his contact at UPS every day to check on whether my rug had been found and kept me posted each day for a week. On the seventh day after UPS reported my rug had been lost, Mr. Martin called me with the happy news that my rug had been found!!! Apparently some of the tape I had used to secure the label to the package was not completely flat and caused the label and bag to tear. Mr. Martin received my rug via Next Day Air from UPS on August 23 and began the cleaning process the next day. I loved receiving videos and pictures of the rug being cleaned and getting updates from Mr. Martin throughout the process. (You can see my rug being cleaned on YouTube by searching “Removing urine odor from a supersize Karastan rug.”). We received the rug back on September 2, and it smelled as fresh as it did the day we bought it! It looked so clean and new – worth every penny we paid to have petpeepee.com clean it. I really need more than five stars for my recommendation of petpeepee.com and Meir Martin. He is a true professional and the best communicator of any service provider I’ve ever encountered. I will be sending him more rugs soon! When I do, I will be VERY careful about packaging them, including using a HEAVY DUTY bag and taping multiple labels on the inside and outside of the package and making sure EVERYTHING on the outside is smooth and flat. If you want your rug to be free of urine odor, send it to petpeepee.com with every confidence that it will come back as good and fresh as new!"

"If I could give zero stars, I would. Words can barely capture how frustrating and painful this experience has been for me and my family, but I’ll do my best. From the start, this process was riddled with red flags. During our visit, the saleswoman had their cost from the manufacturer written on a sticky note right in front of us — roughly half of what we were being charged per square foot. Not only is that incredibly unprofessional, it made it clear that transparency and customer trust are not priorities here. It took weeks just to get our order processed because I couldn’t get anyone to return my calls. When we finally got a delivery timeline, we were told three weeks. Since we were flooring our entire house, we had to move everything out — a massive inconvenience. But three weeks came and went. No flooring. Eventually, we were told the materials had arrived… but were sitting in their warehouse, and all their trucks were booked for another two weeks. This delay forced us to put our belongings into storage during an already stressful move. When the flooring finally arrived, some of it was damaged — despite being told there was a “vigorous inspection process.” On top of that, the sales team had advised us to order the wrong stair pieces. And guess what? No returns. So now we’re stuck with over $1,000 worth of stair parts we can’t even use. Every time I contacted the sales staff, I got the same runaround — excuses for the delays, no accountability for the damaged product, and no help with the incorrect order. Then, to top it all off, they shipped additional stair pieces we had agreed to pay for, but instead of simply charging the card they already had on file, they called me twice while I was out of the country on a business trip. I missed the calls, and now they’re threatening to send it to collections — over their own billing failure. This entire experience has been disorganized, unprofessional, and frankly predatory. I would never recommend this company to anyone. Shop elsewhere if you value your time, money, and sanity."

"Terrible service. I hesitated about writing this but I do not want any one to go through the same horrific experience. When they left after cleaning the floors on the first day the floor was absolutely soaking and there was a machinery malfunction. I was told the floor was supposed to be wet - it was puddled. They use a process where they spray the floor first with some cleaning solution. That cleaning formula was tracked all over my hardwood floors mixed with the dirt they brought in on their shoes. When the kitchen floor dried it was no cleaner, but a few white stripes decorated the floor. The bathroom floor had white stuff in the grout (worker said he did not spend much time in there.) I called the owner and he agreed to come back in two days. I told him of all my concerns as well as tracking a cleaning solution on hardwood floors. Long story short, they came back as promised and brought a scrubber they generally do not use. When the floor dried it was better, but some areas were better than others and the grout was erratically cleaned. There was no consideration given to my request to not track cleaning solution on my hardwood floors. It was worse this time. Bottom line, the next day I was on the floor doing what I had hired them to do. In the process I found that the cleaning solution was sprayed on the bottom of all my stainless steel appliances (I cannot get it off). I found dirty fingerprints on toilet seat, light switch, parts of some walls, and on the door. The owner refunded all of my money, but seemed confused till the very end. Also troubling was that he never addressed the issue of cleaning solution all over, fingerprints all over. Unfortunately, this was the absolute worst experience I have ever had from a contractor."

"three pieces of very grimy, pet dirty upholstery"

"The first cleaning this week was spectacular. I was very pleased with how it turned out. No the only that, but the ironing was very good too and they even put the kids clothes into the closets. Very pleased. I hired for weekly service, So far excellent!"

"OK - not really what I was expecting. That is my issue, I guess."