OdorXit Products

"Hi! Thanks for the great review on OdorXit. You didn't leave any information so I'm not sure how to respond. What did you use the product on? Was it easy to use? You said you wouldn't hire us again and still gave us a B. Can you tell me more? Thanks for your time. We do appreciate any feedback you can give us. Deb"

"Hi [Member Name Removed]. Sorry for the late response. I'm sorry you weren't 100% satisfied with the ODorXit. Can you tell me more on how you used it? Did you happen to call our 877-odorxit number to get more information? There is a way to get rid of the odor of the actual OdorXit. If you mix one ounce of ammonia and 4 ounces of water and [Member Information Removed] spritz the area, it will neutralize the OdorXit odor. Sounds pretty crazy I know, but it does work. Also, when we've worked with other Angies List members, they've found that the reason the odor does come back is because the didn't spray all the urine in the area. So without getting the OdorXit Concentrate and water to all the urine, the urine can still create the odor because the OC wasn't able to neutralize the odor causing molecules. If you still have product left, give it another try on another urine problem. And if you're getting the same result, give us a call at 877-636-7948. We'd love to help you be give us an A. Deb at OdorXit"

"Hi [Member Name Removed]. Thanks for the A grade. If you ever have questions and need our product again - which I know you hope you don't - don't hesitate to call our toll free # 877-636-7948 to get all your questions answered. Thanks again."

"Hi [Member Name Removed]. Thanks for the positive grade. We are glad to help. If you ever need more information on using any of our products don't hesitate to call our toll free 800# 877-636-7948 to get all your questions answered."

"Hi [Member Name Removed]. Thanks for the positive grade. We're glad you were successful. Getting the OdorXit concentrate to all the offending is the answer to eliminating all the odor. If you ever have questions and need our product again - which I know you hope you don't - don't hesitate to call our toll free # 877-636-7948 to get all your questions answered."

"Thanks [Member Name Removed]. We're glad to hear you were so successful. Whatever you were using the product for - keep your pet in your home and be odor free or getting rid of the odor to sell you house at full price, we appreciate your business. If the situation arises again, we hope you will remember OdorXit!"

"Hi [member name removed]. I know this is a late response but I was wondering, when you called OdorXit's Help Line and told them your dog was still going in the same area where you used the OdorXit, what did they say? Typically when you get the OdorXit and water solution to all the area where there is urine, it will eliminate the smell completely and the animals won't urinate in the same place. Carpet is a little tougher to get the solution to all the offending area but it has been done. The toll free help line will walk you through all the steps to get the smell out as well as their on-line OdorWizard.com and the 34 page manual that comes with the products. I'm sure they will still help you especially if have some product left to get to the spots the animal is still smelling."

"Hi [Member Name Removed] I know this is a late response but I was wondering, when you called OdorXit's Help Line and told them the product was just masking the smell, after they say it eliminates it, what did they say? Typically when you get the OdorXit and water solution to all the area where there is urine, it will eliminate the smell completely - not mask the smell. What usually happens is customers don't or can't easily get the solution to all of the offending odor so the smell does come back. The toll free help line will walk you through all the steps to get the smell out permanently and not mask the smell as well as their on-line [hyperlink removed] and the 34 page manual that comes with the products. I'm sure they will still help you especially if have some product left to get to the spots that are still smelling."

"Hi [Member Name Removed] Thanks for the A grade. If you ever have questions and need our product again - which I know you hope you don't - don't hesitate to call our toll free 800# 877-636-7948 to get all your questions answered."

"Hi [Member Name Removed] I know this is a late response but I was wondering, when you called OdorXit's Help Line and told them the product wasn't any better than any other cleaning product, what did they say? Typically when you get the OdorXit and water solution to all the area where there is urine, it will eliminate the smell completely. OdorXit is not enzymes so it works even after using other cleaners...as long as they have completely dried. They have had a lot of satisfied customers getting all the urine out with the solution comes in contact with all the offending odor. Carpet is a little tougher to get the solution to all the offending area but it has been done. There is the nap of the carpet that needs to be treated, the backing of the carpet, the padding - and you can't always get the urine out of padding and it says that in the instruction booklet, and of course, the flooring underneath the carpet must be treated too. The toll free help line will walk you through all the steps to get the smell out as well as their on-line [hyperlink removed] and the 34 page manual that comes with the products. I'm sure they will still help you especially if have some product left to get to the spots that you are still not happy with. 877-636-7948"