Get matched with top chimney repair specialists in Alton, NH

"good job on time here when they said they would be"

"One word: Don't. They replaced the top 6' of our chimney about 7 years ago as well as parging and sealing all of our chimneys and the new chimney is literally falling apart in chunks, the joints are seeping water, and the parging is flaking off. Besides that, while these two jokers were here (and we weren't) our neighbor told us that they were arguing and throwing chunks of concrete at each other. We also found that rather than haul the old chimney pieces away they hid them in the brush beside our lawn. Also, forget about a warrantee. That is B.S."

"J. Carnes & Son Roofing is the definition of excellence. Everyone from Jay (owner), Jade, Shannon, & the crew were all a pleasure to do business with. Knowledgeable, professional, & pleasant to interact with. All questions I had were answered thoroughly & promptly. Jay even contacted me personally to make sure everything went well, which was greatly appreciated. Exceptional work at a reasonable price. From start to finish, my whole roof was done in one day! If you want quality work for your roofing needs, these guys get it done, & get it done RIGHT! They absolutely live up to their motto "Roofing Done Right, Done Tight"! Very nice Job J. Carnes staff! If I ever need any other roofing work done, you know who I'll be calling! Thanks for a fantastic roofing experience!"

"Scheduling an appointment was a very frustrating endeavor. First, I tried to schedule using their online appointment request form, but never heard back. A week later, I called (and like every other time I called) had to leave a voicemail message asking for a call back that day or I would be taking my business everywhere. I got a call back about an hour later from an annoyed woman who complained that she was too overworked and that's why nobody was getting back to me. I was then able to schedule an appointment for about 7 weeks out to have my pellet stove cleaned. The day prior to the cleaning a work conflict came up and there was a chance I needed to reschedule the appointment. I called and left a voicemail explaining that I needed to know how long the appointment would take and that if it took longer than 1.5 hours I would need to reschedule. I received no call back. I called the next day (the day of the appointment) first thing in the morning, and had to leave another message stating the same thing. I STILL never received a call back. The stove technician (Noah) called to let us know he was on his way that afternoon and was able to finish the cleaning on time. The stove was cleaned adequately and he was both pleasant and respectful. Bottom line: Good luck scheduling an appointment or communicating with this business on your own time table - there is just no way to get in touch with anyone until they choose to call you back. That being said, one they arrived they were able to do the job adequately without further issue."

"Repeat customer who has been mistreated. Scheduled a pellet stove service appointment and had to wait a couple of months. The pellet stove was installed a few year prior by Armstrong. Stove was fully functional when tech arrived and when work was wrapped up the stove didn’t work. Tech on his way out mentioned the office would reach out to me with next steps. Dealing with single digits temperatures out door any little thing helps and now have a broken stove that doesn’t work. Two days later I hadn’t heard from their office so I sent an email inquiring what the next steps were. The admin responded stating the operations manager had our paperwork on his desk and that I am on the list. A day after that I decided to call for some information and admin gave me more of the same stating “work order is on my bosses desk, he will get back to you in a couple of days”. After persistence on my part I decided to track down the ops manager and he gave me a long story on why they weren’t communicating and basically stated again I wasn’t top priority. As a customer you shouldn’t feel like you are bothering a business that you just spent a ton of money on to get something fixed that now doesn’t work. Armstrong years ago was different and today my experience is very sour. Maybe too much business has impacted their customer service? Maybe new employee vetting is the issue? Maybe it’s the management? It’s sad to see customer service like this. Please beware.. you will reach out for help and you may or may not get it. Pay quoted money now but you’ll be back burnered the moment something else comes along."

"First class job at a very fair price Bottom line...I highly recommend Georgoulis Roofing and Construction. Our experience with them could not have been any better. I wasn't looking forward to finding a new contractor, especially since there seems to be so many small roofing companies out there. We used a roofer on our old house years ago and we would not use them again. We also knew of a roofer that our neighbor used, but he ended up over-estimating the roof size, which resulted in much higher costs for materials and labor. I don't think he really wanted the job. I saw great reviews for Georgoulis on multiple web sites, and I preferred to deal with a local company. Since I relied on those reviews, I wanted to share our experience for the benefit of others. Al Greene (Director of Field Operations) was great to work with. He was always extremely responsive, replying to all of our emails in a very timely manner (almost always within 24 hours or less). We looked at both Certainteed and GAF shingles, and decided on Certainteed Landmark (Pewterwood color). Moises, Christian and the rest of the roofing crew did a great job. Our house is 2500 sq ft...2 stories plus a side family room and the roof has a fairly good grade (roofers had to use safety ropes). They said the existing 1-layer roof would be stripped and replaced in two days, and it was. There were seven workers the first day and they worked a 12 hour day. There were three workers the second day and they worked 10 hours. They moved along at a really good pace. They placed blue tarps to protect the shrubs, walkway and deck. They then placed larger black tarps from the roof edge to the ground to protect the house itself. The crew also used several large magnets to search for nails all around the grounds and the lawn when done. There were only a few minor follow-up issues that required fixing - nothing unexpected for such a dirty job. A few asphalt marks on the siding and aluminum flashing from the shingle debris. There were also a couple of pieces of white aluminium flashing that had to be bent during installation in order to get the shingles all of the way in. This was completely understandable. Since we had a prior problem with bats in one of those areas, we asked them to restore the flashing to its original snug fit. They took care of everything right away. We also had three window screens that were damaged by shingle debris on the second day (minor scraps from the new roof; large black house tarps are only up during roof removal on day 1; had to be removed from the roof edge in order to install the new roof). I offered to take the screens to be repaired and Georgoulis reimbursed us. In hindsight, I wish I had taken the screens out. Kevin and Billy installed 10 sets of new vinyl shutters as well as a rain diverter over the front steps. They also addressed some of the clean-up issues. We covered the items in our attic since we knew there would be lots of granules going through the ridge vent during removal. We also took down anything hanging on the walls that might fall due to vibrations (mirrors, framed pictures, etc). Turns out we probably didn't need to do that, but better safe than sorry. We've already had a few good rain storms and there are no leaks or issues with the new roof. The builder had used inferior shingles when they built the house. We had a couple of leaks and had shingles blow off several times over the years due to the wind (due to lack of tar adhesive on the shingles). We now know that we have a solid, high quality roof. Everyone involved was great from start to finish. We couldn't have asked for more. It really exceeded our expectations. We would highly recommend Georgoulis to family and friends and would definitely use them again for any job."