Top to Bottom House Cleaning

We are astounded by our experience with this company. A display of absolute disrespect, unprofessionalism, and low quality services. We were charged $500 for a "deep clean" which wasn't much more than a regular cleaning. The young lady who did the estimate promised us that they could do 2 hrs of work to keep the bill from running up high, and if they went over 2hrs they would call us first. We received no call and were charged for 3.3 hours. We knew that 2hrs would limit their ability to do a full deep clean, yet they did an extra hour and 20 minutes but the quality of the cleaning was something we could've done ourselves. Especially since the cleaning crew used our own personal cleaning supplies. What kind of company comes in and clears out the customers cleaning supplies? Isn't that the point of paying for the service? On top of that, majority of our furniture was not put back, and several layers of dust still on even the most accessible surfaces. That's not even the bad part though, when we called to politely express our concerns with this, the owner of the company quite literally freaked out at us. She raised her voice, told us "I knew you guys were gonna give me a hard time because you're young". Threatened to take us to court even though we hadn't even had 24 hours to pay the invoice. Proceeded to tell us she had to pay her cleaners more for weekend services even though THEY messed up and missed the first appointment on Friday and rescheduled for Saturday to make up for it. If you want to experience horrible service, downright disrespectful management, and be overcharged for low quality work then this is your place. Otherwise I highly recommend you find somewhere else. We are blown away by the way we were treated over the phone. Absolute disgrace.

It was great. They were always on time.

They were thorough and good. I would use the service again next week.

Cons: I requested a deep cleaning but after the team left and I was able to look more at their work I wouldn't define what they did as a deep cleaning, just a regular cleaning, however I paid for the deep clean at $350. I found dust on some of my shelves and blinds, and a lot of surfaces were still sticky. High up places were not dusted or cleaned and I found some cobwebs. I assumed deep cleaning meant every nook and cranny. They only spent about 2 hours at my house. I think the team could have been more thorough. I'll probably try a different company next time around. I also noticed my master sink drain was broken after they left. Pros: Very quick and easy communication, worked with my schedule conflicts and were definitely flexible as far as that is concerned. Very friendly staff. Did a good job on the baseboards.

The only thing I have is they are rather pricey. They did a good job. YOu know nobody cleans like you do when you are still able to clean. They did a fairly good job.  The only problem I had as I said is I think they are a little pricey. I was satisfied with the work.

Amazing cleaning company!! I'm impressed with their service!