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Founded 1999 • With Angi since October 2008
710 S 17th St
Wilmington, NC 28401
01/02/2018
William L.
I submitted a contact request via their website. I did not receive a response.
Description of Work
Estimate for carpet replacement
Category carpet installation,flooring contractor
11/22/2017
Gregory N.
The owners of the store were very helpful in selecting our flooring. They listened to our needs and suggested flooring products that were the least expensive yet our needs. They two men to install our flooring. Both men were very polite and professional. They showed up on time and worked very hard; they worked throughout the day without a break. The flooring was expertly installed and in a timely fashion. We are completely satisfied with the quality of products and installation.
Description of Work
We had all the flooring in our house replaced by Carpet Smart-- Luxury Vinyl and carpet.
Category carpet installation,flooring contractor
06/12/2017
brad Z.
Patty working in the office is outstanding and great customer focus. She directed us while on a tight time schedule without a hitch. She perceptively selected a carpet model based on two conversations and a small tile sample. It was a perfect match.
Description of Work
Replace three rooms of carpet
Category carpet installation
10/21/2016
David B.
The job was started on time and it looked great. But there were some spots in one room where the flooring did not lay flat on the concrete. The concrete was perfect and this wasn't addressed when they first put it down. I called Jon and explained and although he was a bit reluctant at first, he sent another crew out to correct it. They completely removed it; added filler in the low areas and reinstalled it. My advice is to be sure to let the installers know you won't accept a springy floor and bring it to your attention if that's the case so you can get it done right the first time. In the end - Jon and his crew did a fine job.
Description of Work
Carpet replaced in all the bedrooms with vinyl boards.
Category carpet installation
08/19/2016
Glenn M.
Carpet Smart had many choices in my price range. The customer service in store was very helpful and installation was well done.
Description of Work
Carpeting for two bedrooms and hallway
Category carpet installation,flooring contractor
Service Provider Response
Thankyou for your business myself and staff appreciate you choosing us to serve you.05/11/2016
Robert B.
On time; professionally installed; timely completion.
Description of Work
Installed wall to wall carpet in master bedroom.
Category carpet installation,flooring contractor
04/01/2016
jeffrey T.
Staff was very helpful on the phone, owner came out within 24 hours to estimate and advise on project. We decided against more costly products and services from other providers and went with Carpet Smart's recommendations. The project was started and completed on time, crew was very polite and respectful. We called several times with questions after the installation, our questions were handled professionally and timely. Overall very pleased,
Description of Work
Wood floor refinish, carpet install
Category bathtub refinishing,carpet installation,flooring contractor,hardwood floor
Service Provider Response
thankyou so much we appreciate you and your business.03/18/2016
William B.
Carpet Smart did an outstanding job replacing existing carpet in a loft area with a hardwood floor, matching existing wood floors in the home, and doing an excellent job with the installation itself.
Description of Work
Replaced carpeted area with hardwood flooring
Category carpet installation,flooring contractor,hardwood floor
Service Provider Response
it was a pleasure to serve you thankyou.03/15/2016
Jack B.
It was excellent service. The installers were topnotch. I couldn't praise them enough. I would use them again for whatever flooring I needed. They were very hands-on. The team that came in here to actually do the labor were very professional. They did a nice job. They did what they needed to do. They were very polite and answered all my questions...when I had any questions about how certain things were going to be done, they were all over it. They were right on time.
Description of Work
We just had work done by Carpet Smart. They put the floor in two weeks ago now.
Category flooring contractor
Service Provider Response
thankyou for your business great to serve you.02/26/2016
Paul P.
Professional workmanship, good customer service. Crew cleaned up after installation. Cleaned up. No damage to baseboards which had just been painted
Description of Work
Carpet for 3 bedrooms, stairs & bonus room
Category carpet installation,flooring contractor
Service Provider Response
glad we could serve you thank you.Hello! We are Footprints Floors, and we have been in business for over a decade. At Footprints Floors, we know that great impressions start with great floors! We offer flooring installation and refinishing services to help you get the perfect look for every room in your home. Because floors are all that we do... we do them best! With no showrooms to maintain or products to sell we can focus on you and providing you with the best craftsmanship for your home. Our master craftsmen expertly install your floors, baseboards, backsplashes, and tile details for a stunning look that lasts. Our rapid growth is due to our complete dedication to providing outstanding flooring choices. Not to mention doing what is right by every customer. Great floors and great impressions are what we are all about! Financing Available.
We are a Mohawk Design @ Home Full Service Flooring Company. We bring our showroom to you in the comfort of your home. We offer a full line of flooring and window treatments to meet all your design needs. We offer a free in home design consultation. Ask about what promotion we are currently offering. We always offer free financing! We love your referrals on Angies List!
Providing professional flooring installations in Eastern North Carolina. We're committed to our craft and approach each project with the care and attention that it deserves. We understand the excitement in the decision of getting rid of the old and bringing in the new! Whether we're tearing out old carpet and replacing with laminate, or getting hands on with ceramic tile and replacing for vinyl plank. We look forward to being a part of your family's next big step!
Luxury Vinyl, Carpet, Laminate & Hard Wood
Carpet Cleaning
Carpet Smart is currently rated 4.8 overall out of 5.
Carpet Smart is open:
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 10:00 AM - 2:00 PM
Carpet Smart accepts the following forms of payment: Check, Visa, MasterCard, Discover
Yes, Carpet Smart offers free project estimates.
No, Carpet Smart does not offer eco-friendly accreditations.
No, Carpet Smart does not offer a senior discount.
No, Carpet Smart does not offer warranties.
Carpet Smart offers the following services: Luxury Vinyl, Carpet, Laminate & Hard Wood
Carpet Cleaning