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AdvantaClean of Coastal Carolina – Wilmington

Founded 1994 • With Angi since July 2011

4.6

(5) Verified Reviews

Business Details

Phone Number

Address

1500 SE Harbor Dr.

Wilmington, NC 28409

Description

AdvantaClean of Coastal Carolina is an independently owned and operated business that provides essential indoor air quality services to residential and commercial customers.The EPA ranks indoor air pollution as one of the top 5 environmental risks to public health. AdvantaClean of Coastal Carolina offer solutions that make every home and building a healthier place to live and work. Combining essential services like water damage recovery, mold removal, duct cleaning and dryer vent cleaning, AdvantaClean improves air quality, system efficiency and the comfort, safety and health of every building we serve. We are currently serving Wilmington, Jacksonville NC and surrounding cities. Also providing service to the Myrtle Beach, SC area. We specialize working with Real Estate Agents and brokers in helping them to head off letting mold kill their deals. Let us share with how we can help you. Call us at 877-800-2382....

Verified Reviews

A few reviews for this pro...
5.0

08/09/2019


Roberta C.

The air felt very clean afterwards. They did a very great job.

Description of Work
Mold remediation and he also cleaned out our airducts and A/C system

Category mold removal

5.0

03/18/2019


Ellen G.

Everything was done to satisfaction. After remediation the air quality follow up test showed some of the best results the analyst had seen post-remediation.

Description of Work
Mold remediation

Category air duct cleaning, mold removal

5.0

11/29/2016


Adam P.

My wife and I had a great experience with Tim and AdvantaClean. He took the time to itemize all of the work that needed to be done with accurate pricing. The work was all completed in the given time frame, and we were very pleased with the work!

Description of Work
We had flooding in our home. Tim and AdvantaClean came in and did deconstruction (removing floors, cutting out drywall, etc.), performed mold remediation, and completed the construction (new drywall, new paint, new floors, etc). I was given updates and photos throughout the process.

Category air duct cleaning

3.0

03/25/2015


kathryn C.

Provider was courteous and punctual. For the short amount of time I felt he was extremely expensive.

Description of Work
Cleaning dryer duct inside to out, approximately 16'. This is a townhouse and expected a cleaning of all ducts for the money.

Category air duct cleaning

Service Provider Response

I spoke with [member name removed] after I received this review from her. This dryer vent cleaning was performed back in January of this year. [member name removed] never made any attempt to call us to express her concerns. When [member name removed] called to schedule the dryer vent cleaning appointment, there was never any mention of her wanting her ducts cleaned along with her dryer vent. We have a staff of folks that take the calls as they come in and we log the information as well as record the conversations so there is no miscommunication. When [member name removed] called to set up an appointment we gave her an estimate on the phone based on the information that she provided. Dryer vent cleanings are estimated based upon where they terminate. Some terminate same level, some second floor level, third and some through the roof. The pricing is based upon the level of difficulty. [member name removed] was given the estimated pricing prior to the technician coming out. Our technician was at the job on time and very courteous to [member name removed] . Once again [member name removed] never mentioned anything about the estimate or that she thought the estimate included cleaning the hvac ducts in her home. In an effort to totally satisfy [member name removed] , I offered to send a crew back out to her home to clean her ducts for free. She did not want us to do that but offered to go back online and change the review, but she didn't know how. So here I'm stuck with a bad review. We always strive for 110% satisfaction with every customer. Had we known that [member name removed] had an issue with the dryer vent estimate we could have worked through it in the beginning. I made an effort as soon as we knew [member name removed] had an issue, to get it resolved. People do not realize the impact just writing a negative review has on someone's livelihood. In this case [member name removed] never reached out to us to even let us know that she had an issue. The pricing to do her dryer vent was midrange and as I mentioned, we gave her the estimate up front. I'm not sure of what else to do here to make her a happy customer. Tim Kiser/ Owner AdvantaClean of Coastal Carolina
5.0

03/27/2013


Patricia S.

We could not be more pleased with the service we received from AdvantaClean of Coastal Carolina. After a very very messy painting contractor left our house full of drywall dust (I mean an inch thick on the windows, furniture and cabinets) we knew the ducts would be in bad shape. The two guys from AdvantaClean showed up on time, hauled in their equipment and worked diligently to clean all of our ducts. They were careful and thorough, placing a cloth under the vent covers to catch the raining drywall dust in each one. They even removed the air handler and cleaned it. This was above and beyond the requirements of the job. We were running an air scrubber in the house at the same time and once they were done, the quality of the air in the home was noticeably improved and I no longer had to worry that we were ruining our heating unit. It was a real relief to have them handle the job so well and with such care. I highly recommend them.

Description of Work
We hired duct cleaners as part of an overall clean-up effort following a painting contractor who left our house a mess. This service cleaned all the ductwork in the house and removed and cleaned the air handler in the HVAC unit and cleaned it as well. Cleaning the air handler was not part of the contracted work, but when he saw it, he explained that the system would fail if he didn't take care of it. I looked at it and knew he was right. There was drywall dust an inch thick on the blades and other machine parts.

Category air duct cleaning

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    Business Highlights

    Emergency Services OfferedEmergency Services Offered
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    No
    Eco-Friendly Accreditations
    Yes
    Payment Options
    Check, Visa, MasterCard, American Express, Discover
    Senior Discount
    10%
    Emergency Service
    Yes
    Warranties
    No

    Services Offered

    Emergency Water Removal, Mold Remediation, Air Duct Cleaning, Dryer Vent Cleaning, HVAC Installation & Repair.

    Services Not Offered

    Ask for details

    Frequently Asked Questions & Answers about AdvantaClean of Coastal Carolina – Wilmington

    How is AdvantaClean of Coastal Carolina – Wilmington overall rated?

    AdvantaClean of Coastal Carolina – Wilmington is currently rated 4.6 overall out of 5.

    What days are AdvantaClean of Coastal Carolina – Wilmington open?

    AdvantaClean of Coastal Carolina – Wilmington is open:

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    What payment options does AdvantaClean of Coastal Carolina – Wilmington provide

    AdvantaClean of Coastal Carolina – Wilmington accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover

    Does AdvantaClean of Coastal Carolina – Wilmington offer free estimates?

    No, AdvantaClean of Coastal Carolina – Wilmington does not offer free project estimates.

    Does AdvantaClean of Coastal Carolina – Wilmington offer eco-friendly accreditations?

    Yes, AdvantaClean of Coastal Carolina – Wilmington offers eco-friendly accreditations.

    Does AdvantaClean of Coastal Carolina – Wilmington offer a senior discount?

    No, AdvantaClean of Coastal Carolina – Wilmington does not offer a senior discount.

    Does AdvantaClean of Coastal Carolina – Wilmington offer emergency services?

    Yes, AdvantaClean of Coastal Carolina – Wilmington offers emergency services.

    Are warranties offered by AdvantaClean of Coastal Carolina – Wilmington?

    No, AdvantaClean of Coastal Carolina – Wilmington does not offer warranties.

    What services does AdvantaClean of Coastal Carolina – Wilmington offer?

    AdvantaClean of Coastal Carolina – Wilmington offers the following services: Emergency Water Removal, Mold Remediation, Air Duct Cleaning, Dryer Vent Cleaning, HVAC Installation & Repair.