Benjamin Franklin Plumbing of the Triad

very responsive, communicated very well.

The technician was very professional, very thorough and easy to ask questions of to get a full understanding of my plumbing issues.

Chris was outstanding. He was detailed, friendly, and provided excellent service. I will be using Benjamin Franklin plumbing for all my plumbing needs, and I will refer your company to everyone I know. Thank You for the 5 star service!

Nick did an excellent job taking care of the plumbing needs at my home. Benjamin Franklin Plumbing of the Triad is now my plumber of choice.

The customer Centricity from your company is 2nd to none. Chris did an outstanding job and was very professional and friendly . I halve your # saved and his card. I will share with others . Thx

Chris came out to clean out a drain that was completely clogged. In his opinion he would need to use the hydro jet since it was probably grease and boy was he right. What little bit I saw a greasy black substance it was really nasty. About a week later we had a issue with no water my husband is kinda a handyman but after trying to change the switch on the tank in our store room still no water. I called Benjamin Franklin of the Triad-Chris, he was about to come out the same morning. We had a serious problem now the water tank in the store room was more than 40 years old due to the date written on it and we knew the well pump was more than 6 years since my husband bought it at Lowe's. The pump was checked and the nipple that goes into the water tubing had snapped off at and pump. Chris gave us a estimate of all the work we needed done and we agreed it would be best to have everything replaced with new. Chris and Tim came out the next day prepared to work rain or shine at 9am. They pulled the pump out of the well which was 150 ft I might add. Replaced the pump, tubing, wiring, plastic disk to hold the wiring to the tubing, water tank, 2 water filters (large and med) all new lines in the store room and put in a frost free faucet run out to the backyard. I cannot say enough about their professionalism and the timely manner they completed their work.