Get matched with top roof ice and snow removal pros in Wake Forest, NC

"In October of 2024 Shane came out to give me a quote for yard clean up. After several calls by me, I finally got a start date. Shane called me and said they could start a day early and I was fine with that but they showed up at 5:30pm. I was told they would start at noon. The next day (actual start date) they showed up at 7:30pm and were there for a half hour and left because getting dark. I was told they would be there the next day at 9am. At 10:30am I called Shane asking where the crew was. He actually argued with me telling me they were there. So apparently I was blind. They showed up after 11am and they finished while I was out. Only half the job was done. I emailed all photos of areas not done with pic of contract for those areas quoted. In no way did Shane reach out to see if everything was done. I had to hire another company to finish what they did not do. When I got the bill, I reached out to Shane and said we need to revisit this bill because not everything done. He offered a $150 discount (via Sara's email) which was laughable and said "if ok we will send a new invoice". I sent an email back saying $150 is not acceptable and got no response. No response for 5 months! I got an email 5 months later saying my bill was delinquent but they cut the bill in half. I never received new invoice that showed bill was cut in half till 5 months after my last contact with them. They are not trustworthy and play games. If I could give a zero, I would."

"I NEVER leave reviews, BUT this one deserves a review. I called Bolton Grading & Clearing to do an estimate on clearing some land for me. They were out that afternoon giving me an estimate. Started that week and had it done within a week. Very affordable pricing. I explained what I wanted and DJ let me know what he thought. I let him go with it, and it turned out great. I had to remember he does this for a living not me. "

"They did an awesome job. Two guys spent 5 hours washing windows, screens, casements, and outdoor lights. They also cleaned out the dryer vent. That was the one thing I thought was overpriced. Everything else was priced reasonably. The windows and casements are really clean. My windows shine, and the best part of it is, I didn't have to do it! They cleaned the edges of the glass as well as the center--everything sparkles. I actually couldn't be happier. I also liked the fact that they spoke English as a first language. I could understand them when they asked me a question, and that has become important to me in dealing with many workers over the years whom I have found difficult to understand."

"Excellent! Top quality work. Will use again and recommend to anyone hiring. He did the job right!"