Get matched with top water and smoke damage repair specialists in Thomasville, NC

"Lesson learned. Always get an estimate. BEFORE the work is done. At least a digital copy. Arrangements for the project were made, with some one named Lynn, for the company to send someone to complete the work. We were quoted over the phone 4500-5000 which included a mold test. A sub contractor with an entirely different company (National Mold Company) was sent. When the contractor arrived, he stated that the job would be much more simpler than first thought. This led us to believe that the job would cost less, no. All said and done, they charged $5500. All said and done, it's almost like no work was done. The stains and the smell are still there. Only one actual board was taken upon the attic room. The ceiling in the bedroom was primed and painted but are still visible and have a funky smell. At this point I'm going to. Do what we should have done; Do the job ourselves. Just now with $5500 less dollars in our pockets. A detailed receipt was not given even though it was requested."

"We found that we had a plumbing leak in our toilet and a mother-in-law suite they completely rotted out the subfloor I was making the insulation of a new toilet impossible. We found Devine Restoration group on Angie’s list and and ask them to take a look and give us a quote. We came to terms on drying out the damage, replacement of the subfloor, Tile, vanity, repairing the plumbing leak and installing the new toilet. Terry Thorp was our project manager and manager project which took about two weeks from start to finish. We are extremely happy with the results, and would gladly hire them again."

"Well. Toni was great to work with!"

"Blake and his crew were professional. Very personable and listened to our concerns and addressed all Of them .. he had told us various times to call him if there is an issue after the first rain storm.. will definitely recommend Blake and his crew to anyone with drainage issues .. or whatever else they work on because it will be that same quality of work"

"Great service done in timely manner."

"5 fails in one job, didn't even listen on what the problem was. Then raised the wrong floor, probably damaged the house. [*** Link removed ***]"

"They helped me out with a smoke odor in my home. Very helpful and truthful."

"They did a great job! My roof looks great! Reliable and kept me well informed about everything. They kept cost in mind and cleaned up nicely after themselves. Serge even came out late to tarp the roof until it could get repaired so that I didnâ t have any further damage to the house waiting for the roof. They were very nice to work with. Great people. I canâ t say enough good things about them!"

"Very responsive. Followed through with coming out and getting the job done, even though it was short notice and a weekend."

"I would not classify this company as a Pro as they are misleading in what services you are receiving. as a first-time homeowner trying to find a trusted to help with a suspected mold issue. This involved repairs to my ceiling after a roof leak and possible mold in the crawl space. After receiving estimates and a few phone conversations, I explained I only needed the ceiling inside fixed for now. As of today, I find out there was actually a little bit of information no one mentioned. They quote you the price to come in, tear down the ceiling, remove the mold and insulation, put plastic up, and set up dryers to dry up any moisture. After all of that, you must go through round 2 of getting an estimate and paying more money to get them to actually fix the hole in the ceiling that was left from the mold removal. Now, if you have no idea what mold removal entails, how to fix a ceiling where the water damage has happened, the cost associated with such a fix, or know that the first repair estimate does not really mean to fix your issue, you are like me. The amount of money charged, for my first home repair, was quite a bit. Maybe I am and have a lot to learn, but the amount seemed to be enough to fix the issue completely. I decided to pay out of pocket. Lesson learned to get several quotes to prevent these from happening in the future and go with your insurance because they know how this goes and what to expect. The biggest complaint I have is what I was told was misleading and their response seems like they could careless of the misunderstanding. When this happens, it is usually because they have heard this complaint before, and everyone knows there is a lack of clarity, but no one fixes it. I have spoken with 2 people today about not knowing about the second go around. The first one simply added my complaint to his notes after calling someone and the other said, well it was in the email we send when we provide the estimate and if you change your mind on the repairs let us know. I found the email they referred to and it states: These estimates do not include any repair costs that will be associated with these areas once drying is completed. I also found in the document they leave you What happens next? nothing about 2 separate estimates. Interestingly, Step 4 states that the paint may not be an exact match. This is what you read prior to learning what drying to them means. Drying to me simply meant the paint is dry on the repair and they have completed the work. I just caution people who use this company to read and research what you need to be done. They are not a trusted advisor to take you through educating you on the complete process when it comes to your repairs. Needless to say, I will not be using them to help with the crawl space since I have no idea what round 2 of that would cost me or if there is any fine print."